Empire Toyota of Huntington - Service Center

Always a pleasure to service my car at Empire Toyota Service. Staff was professional as always. Romeo displayed both professionalism and knowledge. I would highly recommend anyone to have that vehicle s Service. Staff was professional as always. Romeo displayed both professionalism and knowledge. I would highly recommend anyone to have that vehicle serviced at this dealership. More

Job was done in a timely manner.Obligatory 25 Word Job was done in a timely manner. Obligatory 25 Word Minimum is one of the reasons why I don't participate in your surveys. So I was a word shor Job was done in a timely manner. Obligatory 25 Word Minimum is one of the reasons why I don't participate in your surveys. So I was a word short and had to go back to this part of the survey 2ce. Very annoying More

Rodrigo Archibald was very courteous, assessed my problem, advised me of the cost and corrected the issue. Thank you. Wat time was a little long. problem, advised me of the cost and corrected the issue. Thank you. Wat time was a little long. More

Empire Toyota of Huntington is the first car dealership in 20 years that was SO excellent to work with that I actually feel a sense of loyalty. In particular, Leo Kwan went WAY above and beyond to make my in 20 years that was SO excellent to work with that I actually feel a sense of loyalty. In particular, Leo Kwan went WAY above and beyond to make my wife Bridget and I feel welcome in the showroom. If we hadn't met Leo, we likely would have never made our purchase. Leo is like a Jedi Knight of car dealership management and it was probably the single best customer experience in my life. William Bonilla in the service department was also AMAZING. A true gentleman, service expert, and went above and beyond to give my new car the very best start it could possibly have. I am beyond grateful for everyone at Empire Toyota for making the experience of buying and servicing a new car SO positive. More

You got avoid this dealer service center by any means price is ridiculously expensive besides that they charge you check out fee of 3.25 % of total fee when you use your credit card price is ridiculously expensive besides that they charge you check out fee of 3.25 % of total fee when you use your credit card More

Recently my car needed quite a bit of work. The staff was attentive, helpful and mindful of the time required to complete the work. Service dept attentive and cordial. Rodrigo was a pleasure to work wi was attentive, helpful and mindful of the time required to complete the work. Service dept attentive and cordial. Rodrigo was a pleasure to work with. I highly recommend them! More

Kelly is an excellent service advisor, well experienced, professional, skilled, understanding customers' needs, and a very kind person. I strongly recommend car service with Empire Toyota especially Service professional, skilled, understanding customers' needs, and a very kind person. I strongly recommend car service with Empire Toyota especially Service advisor Kelly Henry to all Toyota customers. Michael. More

I have always had great service at Toyota. The appointments are on time and work is completed expeditiously. The representatives are knowledgeable and always helpful. appointments are on time and work is completed expeditiously. The representatives are knowledgeable and always helpful. More

I have been going to Toyota for 10 years. Their service department is tops. I have never had any problems when I bring my car in for service. I hope they never change their ways of serving their customers department is tops. I have never had any problems when I bring my car in for service. I hope they never change their ways of serving their customers. More

Juan, my adviser, did a great job, as usual. He reviewed my service needs, arranged the necessary maintenance. Everyone was wearing masks and kept face to face contact to a minimum with plastic shields betw my service needs, arranged the necessary maintenance. Everyone was wearing masks and kept face to face contact to a minimum with plastic shields between us. When I picked up the car the drivers seat was covered in plastic and the floor had a paper mat on it. All in all it was a very good experience and, with the Covid issues that surround us, they took all the necessary steps to protect me and them. More