Englewood Ford

Englewood Fords service and quick lane departments have the most professional staffing of any automobile dealership that I have ever dealt with. They are a total delight to work with. They are five star. the most professional staffing of any automobile dealership that I have ever dealt with. They are a total delight to work with. They are five star. B.H 😎 More

Mark and Englewood Ford were great, found the truck I wanted and the process was smooth and fast. Would highly recommend Mark and Englewood Ford. wanted and the process was smooth and fast. Would highly recommend Mark and Englewood Ford. More

Love the quick lane, very helpful and nice employees. Rarely will they try to sell any extra work to you. Rarely will they try to sell any extra work to you. More

Have recall. First visit told when parts arrived they would call to schedule work. Six months later return for oil change and follow up on recall. No record of pa First visit told when parts arrived they would call to schedule work. Six months later return for oil change and follow up on recall. No record of parts being ordered. Started process again. Told they would call in three or for days to schedule install. Now three weeks no call. Called to check on parts spent 40 minutes on hold and talking to people who could not help. Finally left voicemail for service to return call. Still no call back. Not good More

Great service. Friendly, very professional service given to my maintenance issues. Easy to work with and solved my issues in a timely manner. Friendly, very professional service given to my maintenance issues. Easy to work with and solved my issues in a timely manner. More

We were originally told the car was a lease and then found out it was, at one time, an Enterprise Rental car. We were told that they get a lot of their used car inventory from Enterprise Rental Cars. Th found out it was, at one time, an Enterprise Rental car. We were told that they get a lot of their used car inventory from Enterprise Rental Cars. Then came the financing, which the dealership adds on points over and above what the bank rate is, but they don’t tell you that. We were told there’s a warranty, but they won’t cover the broken antenna. The antenna was broken when we bought it and the salesman said they would cover it under their warranty. The service department told us it’s not covered under their warranty and that the sales department refused to cover it. We paid almost $24,000 for the car. When we denied the extended warranty, the guy shook his head and put his head down as if he were disappointed. What kind of place are they running there! More

The pricing was competitive on the car we wanted. The process was made easy by a great salesman and associate staff. The process was made easy by a great salesman and associate staff. More

Everything was excellent in scheduling our followup appointment to ensure we had new tires before traveling back home to CT. A little disappointed that tires we not cleaned after installed. Had to cl appointment to ensure we had new tires before traveling back home to CT. A little disappointed that tires we not cleaned after installed. Had to clean tires and rims. Otherwise happy with service and Amy is great. More

Professional courteous customer service . Parts arrived very quickly and were installed in a timely manner Parts arrived very quickly and were installed in a timely manner More

Derek was great during this whole process, one of the best car salesmen I have ever dealt with. He even delivered the car himself! best car salesmen I have ever dealt with. He even delivered the car himself! More