Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Envision Norwalk Toyota

Norwalk, CA

Overview
Employees
Reviews
Vehicles
4.3
69 Reviews
Welcome to the bustling heart of Norwalk, CA – a place where dreams take flight and ambitions find their way. While this dynamic city boasts of several iconic spots, there's one name that truly resonates with automobile aficionados: Norwalk Toyota. Situated strategically in Norwalk, it's your one-stop destination for all Toyota-related needs.
Contact Dealership

11404 E Imperial Highway

Norwalk, CA

90650

Directions

By Type

Showing 69 reviews

April 28, 2024

Service advisor John Kim provided exceptional customer service during our very first scheduled maintenance. He made us feel right at home and went out of his way to accommodate our needs. I like to perfor More

by web.surf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kim
Report | Print
Helpful
February 02, 2024

Excellent maintenance service. I am very happy with Heri Vera supports with valuable comments and recommendations. Thanks Heri More

by thuan.le8125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heri Vera
Report | Print
Helpful
November 24, 2023

A great service a very pleasant workers great mechanics pront aervice clean and comfortable waiting areas to wacht tv ior work on paperwork thakns for a great service More

by Justinapaque8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eriberto Morales
Report | Print
Helpful
November 01, 2023

All staff very friendly and hospitable. They have fast service, nice waiting lounge and very clean environment. More

by garyhipolito12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Wasnok
Report | Print
Nov 02, 2023 -

Envision Norwalk Toyota responded

We're glad to know you had a positive experience with our team at Envision Norwalk Toyota. Thanks for sharing your feedback!

Helpful
October 31, 2023

This dealership has a good ambiance, has a more selections. In here, I found the color that I wanted., and Johnny Ray is very helpful, knowledgeable and always have a smile on his face. More

by leonorasalem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Ray, Ruben
Report | Print
Oct 31, 2023 -

Envision Norwalk Toyota responded

We're delighted to know you found the perfect color and had a positive experience with Johnny at Envision Norwalk Toyota. Thanks for sharing your feedback, we appreciate it!

Helpful
October 18, 2023

Service was timely, waiting area was cool because they had waters and sodas that were on the house. Thank you and I will be coming back. More

by Da man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 19, 2023 -

Envision Norwalk Toyota responded

We're glad to know you enjoyed our excellent service at Envision Norwalk Toyota! We're looking forward to seeing you again. Thanks for your review!

Helpful
September 23, 2023

***FRAUD*** this dealer is money hungry they will put add ons on your contravt you never agreed on. Just to double there profit dont let them fool you! **KEVIN KNUGYEN** thieve **VICTOR RAMIREZ** useless sa More

by Riosselenia122985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sandra Mata, Mark Near
Report | Print
Sep 23, 2023 -

Riosselenia122985 responded

You guys took advantage of me stop ripping people off. Just to put money in your pockets i have been calling and nobody returns my called you guys are violating so many rights. I am not the first one who complains about the same

Sep 25, 2023 -

Envision Norwalk Toyota responded

It's concerning to see this feedback, as we do not condone any kind of dishonest business practices. We are very sorry for any miscommunications that occurred and the issues you've had with getting in touch. We take matters like this seriously, so we would like to discuss this further with you. We will not be able to find your contact information with the username provided, so when you can, please reach out to us directly so we can resolve this. Thank you, Sales Managers - salesmanagers@norwalktoyota.com - (562) 868-0035

Helpful 3
September 14, 2023

I went for a service. They did a comprehensive to find out as to why the brake on the right side had a friction. They did find the issue and resolve it. More

by kgtan10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Martinez in Service Department
Report | Print
Sep 14, 2023 -

Envision Norwalk Toyota responded

We're glad to know our team at Envision Norwalk Toyota was able to identify and resolve the issue with your brakes. Thank you for trusting us with your vehicle's service needs!

Helpful
September 02, 2023

Thomas welcomed us with the highest respect and excellent customer service. We plan to return and recommend this dealership. More

by lunarose07@ca.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mande, I believe. Could not hear his name very well
Report | Print
Sep 02, 2023 -

lunarose07@ca.rr.com responded

Verified

Sep 05, 2023 -

Envision Norwalk Toyota responded

We are so glad to hear that Thomas made you feel welcome here at Envision Norwalk Toyota. The team looks forward to working with you again down the road! Thank you for the recommendation.

Helpful
September 01, 2023

went in with no appointment at 8 out by 915. Thomas and the team took care of me very well More

by tigeroso
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Sep 05, 2023 -

Envision Norwalk Toyota responded

We're glad to hear you had a quick and easy service here at Envision Norwalk Toyota! Thomas is certain to appreciate the shoutout. Until next time!

Helpful
1
2
...
7