Ertle Subaru

Thanks to the amazing service of Natalia and the Ertle Subaru crew I was able to get my Subaru back on the road quick and easy. Subaru crew I was able to get my Subaru back on the road quick and easy. More

Staff is knowledgeable and super friendly. Service department is quick and my car was ready in no time Service department is quick and my car was ready in no time More

Juan was very professional. My son and I felt very satisfied. His information was so great that we were able to make a responsible decision in regards to our purchase. My son and I felt very satisfied. His information was so great that we were able to make a responsible decision in regards to our purchase. More

Seen in a timely manner regarding appointment time. Listened carefully to all my concerns that I wanted the service department to check and then relayed the findings upon my pick up of the car the foll Listened carefully to all my concerns that I wanted the service department to check and then relayed the findings upon my pick up of the car the following day. More

I brought my 2019 Forrest in as they were just opening in the morning on April 11th around 7:30. The check engine light had come on and I had no heat coming into the car and the water temp and oil gauge w in the morning on April 11th around 7:30. The check engine light had come on and I had no heat coming into the car and the water temp and oil gauge were reading cold and low respectively. I wanted to leave it and needed a loaner to return to work. They were very accommodating and took down my information. As I was waiting for the loaner my car was already in the back for a diagnostic check. I received a text from Natalia the service manger at about 8:30 to tell me I could call or text her if needed. At 1:00 she sent a text to let me know that I needed a new thermo control valve and my car was repaired and ready to pick up. Also there was no charge as it was still under warranty. When I arrived it was not only ready but it had been washed and looked like it was just leaving the showroom. I also spoke to Nick who went over my warranty and extended warranty plan and reassured me that I was good until 2029 or 100.000 miles. Before leaving that day I let both Nick and Natalia know how I was so pleased in every aspect of my experience at Ertle, as it was excellent and I was treated as if I were coming in to purchase a new vehicle. Natalia also sent me a text a few days later to ask me if all of my concerns were taken care of and if I was satisfied with how they cared for me and my car. I told my co-workers about it. Thank you Natalia and Nick and all of the employees at Ertle Love & Light......Jim Orley More

Always great customer service. They keep me updated throughout the entire process. Thank you for always going above and beyond. They keep me updated throughout the entire process. Thank you for always going above and beyond. More

The employees were very friendly and helpful they understood my problem and gave me a loner vehicle until my vehicle was repaired. understood my problem and gave me a loner vehicle until my vehicle was repaired. More

Anthony is a great salesman. Denny helped to seal the deal. The nice man who helped with financing and my Gap insurance was great as well. Denny helped to seal the deal. The nice man who helped with financing and my Gap insurance was great as well. More

Ertle Subaru continue to provide timely and professional service. In fact, my car was ready earlier than I expected. The only negative is the one that affects every thing these days, the cost of service. Ot service. In fact, my car was ready earlier than I expected. The only negative is the one that affects every thing these days, the cost of service. Otherwise, no problem. More

Megan was great, very helpful in deciding what features I wanted and didn't need. Low pressure sales team wanted and didn't need. Low pressure sales team More