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Ertle Subaru

Stroudsburg, PA

4.7
2,585 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,585 Reviews of Ertle Subaru

April 18, 2022

Very professional and had the answers, would highly recommend to any of my friends. Perfect customer service More

by trollsandgoblins31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Naughton
Apr 18, 2022 -

Ertle Subaru responded

Thank you for your review and kind words about the Ertle Subaru crew! We appreciate your business and we'll see you next time.

April 18, 2022

From the time I stepped out of my vehicle I was met with outstanding customer service. I was kept informed during the entire service process. More

by EJSCHAEFER97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Korodan
Apr 19, 2022 -

Ertle Subaru responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

April 18, 2022

I am a repeat customer. The staff is very helpful and friendly, and they are very good to customers. Plus, they are dog friendly. More

by vdelhery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Tiffany Korodan
Apr 18, 2022 -

Ertle Subaru responded

Thank you for your business. We appreciate the kind words about the entire Ertle Subaru crew!

April 16, 2022

had service done had to return twice not good odometer had to be reset and car wash was very bad .spend all day not good or happy Kathy was very nice at hthe service department More

by willnotreturn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Aimer
Apr 26, 2022 -

Ertle Subaru responded

I'm sorry your initial visit left you wanting more and for any inconvenience you experienced to get it resolved. Our goal is to deliver satisfying service and we apologize for missing that mark. I will share this feedback with my team so we can work to improve going forward, but don't hesitate to call me if you'd rather discuss it directly. Best, Tim Kelly - Service Manager - 570-213-4050

April 16, 2022

Less than an hour wait. Staff friendly and courteous. All questions answered. Never have a problem. More

by nightnurse609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Chris Jackson
Apr 16, 2022 -

Ertle Subaru responded

Efficient and informative care are always top priorities at Ertle Subaru, and we're happy to hear we're hitting the mark! Thank you for taking a moment to leave our team a 5 star rating, and we look forward to your next service visit!

April 15, 2022

The purchase of my new outback could not have been any easier. The experience by far was one of the best, they even delivered it to my house ! THANK YOU ! More

by BGEISS1956
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Zach Naughton
Apr 15, 2022 -

Ertle Subaru responded

Congratulations on your new Subaru Outback! We are happy to hear that our team made the process so smooth and seamless. Thank you from all of us at Ertle Subaru!

April 15, 2022

The communication was excellent from the beginning. I was warmly greeted and while all the details were being ironed out I got some coffee and looked at their vast selection of vehicles for sale. Every More

by nabhayden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Richardson, Jason Meno-Starner, David Castillo
Apr 18, 2022 -

Ertle Subaru responded

We are happy to hear that Dave and the team gave you such a positive experience from start to finish! Thank you for choosing Ertle Subaru and for sharing a great review. Safe travels ahead!

April 15, 2022

Was able to make appt. quickly, when other items needing attention were found during my oil change, they were able to squeeze me in! This dealership communicates well. More

by INDIALADYUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 16, 2022 -

Ertle Subaru responded

We'll always do all we can to accommodate our guests, and we're happy to hear we succeeded! Thank you for sharing how successful your visit to Ertle Subaru was, and we'll be here, ready to lend a hand whenever you need us next!

April 14, 2022

I love the service I receive at Ertle Subaru. Every single time I come to fix something, to diagnose a code of “check engine “ light, to change oil, to talk about a new Subaru, absolutely anythin More

by LilyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, David Castillo, Joseph Alicea, Tiffany Entler, Chris Jackson, Tiffany Korodan
Apr 14, 2022 -

Ertle Subaru responded

Lily - It means a lot to hear that you're satisfied with our service. We are delighted that you can trust our Ertle Subaru team to keep you safe out on the roads and provide a welcoming atmosphere. Thank you for your continued support!

April 14, 2022

Ertle Subaru is a very accommodating dealership. I have always had a positive experience with their service department! The two Tiffanys rock!! Peter-MC AUTO More

by mc
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Chris Jackson, Tiffany Korodan
Apr 14, 2022 -

Ertle Subaru responded

It is our pleasure to ensure all your service needs are accommodated. Thank you for giving a shout to both of our Tiffanys. We are just as happy as you that they are part of the Ertle Subaru team. See you next time!

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