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Ertle Subaru

Stroudsburg, PA

4.7
2,585 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,585 Reviews of Ertle Subaru

April 14, 2022

Natalia Liszka was the most helpful wonderful person I have ever come in contact with. She has the patience of a saint. You should hire more people like her. Lester Schwartz More

by samtu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Liszka, Kathy Aimer, Tiffany Entler, Chris Jackson, Tiffany Korodan
Apr 15, 2022 -

Ertle Subaru responded

Lester, we are happy to hear that Natalia and the team took such great care of you! Thank you for choosing Ertle Subaru and for stopping by to leave a review. Drive safely!

April 13, 2022

Staff was friendly and completely helpful with this visit, all services performed on time and with no hassles received my new Forrester back shiny and clean, great job Ertle! More

by mgallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Chris Jackson
Apr 13, 2022 -

Ertle Subaru responded

We are delighted to see that our team made your visit a great one! Thanks for supporting Ertle Subaru and we'll see you next time!

April 13, 2022

Ertle Subaru is a very accommodating dealership. I have always had a positive experience with their service department! More

by lewis.adele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Tiffany Korodan
Apr 13, 2022 -

Ertle Subaru responded

Thanks, Lewis, for the five-star review for Ertle Subaru! It's a pleasure to accommodate you with all your service needs. Have a great day!

April 12, 2022

This is the 3rd car I’ve purchased from Ertle. It will not be the last. Juan has always been the most professional and informative person I’ve purchase vehicles from. It’s one of the main reasons More

by UALDAGS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden
Apr 12, 2022 -

Ertle Subaru responded

Thank you for your repeat business! We are very glad to hear that you can trust Juan to provide professional service and we truly appreciate you being part of the Ertle Subaru family. Safe travels in your new ride!

April 12, 2022

Everyone from the concierge, salesperson & finance person were very helpful & easy going. No pushy sales & kept me up to date through the order process. Calls were returned promptly. More

by lstrangos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Dave Goncalves, Joseph Alicea, Ashley Bierbaum
Apr 12, 2022 -

Ertle Subaru responded

Congratulations on your new car! We are happy that the Ertle Subaru team was accommodating and provided you with a great first impression. Thank you for the five stars and confidence in our business.

April 12, 2022

The car care advisors go above and beyond. Kathy Aimer is always helpful, Tiffany with the long nails is great and up beat all the time. Most recently Natalia Liszka really pulled out all th More

by CNK1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Liszka and winston, Kathy Aimer, Tiffany Korodan
Apr 13, 2022 -

Ertle Subaru responded

Your glowing review means a lot and we will be sure to pass along your appreciation to Kathy, Tiffany, Natalia, Winston, and the team! Thank you for choosing Ertle Subaru for your service needs, we look forward to your next visit.

Apr 13, 2022 -

CNK1006 responded

Also want to acknowledge Meghan Ertle who was kind enough to check out a vehicle for trade up even though it didn't work out she was so pleasant.

April 12, 2022

Best visit I have ever had! Kathy was welcoming and responsive. The mood in the place was light and friendly. More

by Tired of waiting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 12, 2022 -

Ertle Subaru responded

Kathy will love seeing that her warm welcome and friendly care earned us this great review from you! We are grateful that you took the time to support Ertle Subaru with positive feedback, and we hope to see you at our dealership next time you require service!

April 11, 2022

I brought my 2019 Forester 3 years ago and we are so please, Great Service dept overall, Kathy always is caring and willing to help with a smile. More

by albethere1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 11, 2022 -

Ertle Subaru responded

Thank you for the great review. We're glad to see that you trust our team to take care of your 2019 Forester. We'll pass along the kind words to Kathy. See you next time!

April 11, 2022

This is my second Outback that I bought from Ertle Subaru. I first came to this dealer as a honor to a very dear friend who died in a car accident. I heard and read kind words they spoke of Ron and th More

by 3timesthelove57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost, Johnny Lombardi, Tiffany Korodan
Apr 11, 2022 -

Ertle Subaru responded

Thank you for your continued support of Ertle Subaru! Congrats on your most recent purchase, and thanks for giving Ron a special shoutout. See you again next time you have any automotive questions.

April 11, 2022

Almost 100% certain they forgot my tire rotation. I was sitting where the garage bay is watching my car being worked on. I saw the mechanic do the oil change but never touched the tires. I doubt they More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Apr 12, 2022 -

Ertle Subaru responded

I am very sorry that we fell short of our five-star standards as we strive to deliver standout service. Thank you for bringing your concerns to our attention. I will speak with my team about your tire rotation to ensure that this was performed and have a member of our team reach out if there were any mix-ups. If you would like to get in touch in the meantime, please feel free to give me a call directly, and I can address any additional concerns. I look forward to earning those five stars next time. Thank you, Tim Kelly - Service Manager - 570-213-4050

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