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Ertle Subaru

Stroudsburg, PA

4.7
2,585 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,585 Reviews of Ertle Subaru

April 08, 2022

Oil change and tire rotation took 2 hours. I was overcharged $10 because a coupon wasn't applied. Instead of issuing me a credit, I have to wait a week for them to send me a check. Staff is More

by laurelbishow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 08, 2022 -

Ertle Subaru responded

Thank you for reaching out. While I'm happy to hear the staff was friendly, I want to apologize that your appointment lasted longer than expected and that there was some confusion surrounding your coupon credit. I hope we get another chance to impress you down the road, and if there is anything else you'd like to discuss, please feel free to reach out. Best, Tim Kelly - Service Manager - 570-213-4050

April 07, 2022

Great staff, good prices, reliable cars, and quick service. I will use Ertle Subaru again! More

by atd3445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Chris Jackson
Apr 07, 2022 -

Ertle Subaru responded

This feedback is music to our ears! Thank you for choosing Ertle Subaru and for stopping by to share your experience. We look forward to seeing you next time!

April 07, 2022

This was my first time buying a car at a dealership and these guys made things very easy for me. I’d recommend to anyone More

by NICKGCAPUTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost, Jason Cullen
Apr 07, 2022 -

Ertle Subaru responded

Thank you for the review! Congrats on your purchase, we're glad that you had a nice experience. See you again next time here at Ertle Subaru.

April 07, 2022

Very pleased with service rendered from the initial phone call to Ertle to the great service provided by adviser Tiffany D'Angelo. Tiffany continually advised us on service work from the time we walked up t More

by mikheln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Korodan
Apr 07, 2022 -

Ertle Subaru responded

Thank you for taking the time to leave us this great review. We appreciate your kind word and are glad that you liked working with Tiffany. We couldn't be more grateful for this feedback, see you again next time here at Ertle Subaru!

April 07, 2022

Had a great experience! Thank you guys for helping us get into a new family vehicle! More

by Drumm.S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi , Anthony Rizzo
Apr 07, 2022 -

Ertle Subaru responded

Congratulations to you and your family on your new car! We are happy that our team could deliver a five-star experience and we appreciate you taking the time to share a review. Thank you from all of us at Ertle Subaru!

April 07, 2022

I truly enjoy my interactions at Ertle. The Staff are courteous, friendly, and provide excellent reliable service! More

by JOHNSTON.CAROLINE.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Chris Jackson, Tiffany Korodan
Apr 08, 2022 -

Ertle Subaru responded

Hi Caroline - We are thrilled that you have had such positive experiences with our team! Thank you for choosing Ertle Subaru and for stopping by to share your support. Safe travels until we see you again!

April 06, 2022

I worked with Ashley and David and they were both short of amazing! They went above and beyond to ensure all my needs were met and that I was happy with trade in. They also valued my time I am so happy tha More

by Mia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Bierbaum, David Castillo
Apr 06, 2022 -

Ertle Subaru responded

Thank you for this review! We are glad to see that Ashley and David were wonderful to work with. We appreciate your feedback here at Ertle Subaru. See you next time!

April 05, 2022

Generally satisfied with service and communication during this service visit. Only negative was that oddly enough my car was returned with an overwhelmingly powerful stench of men's cologne (so strong that I More

by trailgeeks
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 06, 2022 -

Ertle Subaru responded

I'm surprised to see this feedback and apologize for the way your vehicle was returned. I want to look into the details of what happened here, but I will need further information. Please give me a call when you have a free moment. Thank you, Nicole Serfass - Customer Service Representative - 570-421-4140

April 05, 2022

It’s very very very very very very very very very very very very decent More

by mshamey13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Kevin Brost
Apr 05, 2022 -

Ertle Subaru responded

Thank you for the great review! We appreciate your business and hope to see you back again at Ertle Subaru!

April 05, 2022

Came to Ertle from the review of another and had the same salesman, David. I honestly can not be more appreciative to the service I received. I was at a Dodge Dealership 3 days before and was just a customer More

by jdaub81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo, Denny Castellaneta
Apr 05, 2022 -

Ertle Subaru responded

Your enthusiasm for Ertle Subaru as well as David means more than we can express! It's excellent to hear that you so thoroughly enjoyed working with David, and we'll be sure to pass on your kind words. Many thanks from the whole team here, and congratulations on your new vehicle!

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