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Ertle Subaru

Stroudsburg, PA

4.7
2,584 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,584 Reviews of Ertle Subaru

January 05, 2022

I, got a very pleasant experience buying a new car; the sales agent Andrew Valentin was very knowledgeable and explained in detail what was in the contract and how operate the new car. Pamela was also outs More

by maxegc61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Valentin, Pamela, Ashley Ortiz
Jan 05, 2022 -

Ertle Subaru responded

We really appreciate you taking time to post a review about your time working with Andrew and Pamela. It's wonderful to hear that they helped you get into a great new car and ensured that you understood its new features so you can be confident out on the road. Thank you for trusting Ertle Subaru with your business!

January 04, 2022

Excellent salesman Juan! Wonderful experience purchasing new car, everything explained in detail and all staff were very friendly. More

by CBrook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Dave Goncalves, Kevin Brost, Zach Naughton
Jan 05, 2022 -

Ertle Subaru responded

Thank you for the great review! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with Juan and the team. Drive safely in your new vehicle, and we hope to see you back again at Ertle Subaru!

January 04, 2022

I always get good service and am pleased with every service appointment. Also leased my next Subaru. More

by bgdepuy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Valentin (lease next Subaru) car salesman, Kathy Aimer
Jan 05, 2022 -

Ertle Subaru responded

We're delighted to hear that you always have a good experience with us! Your support means a lot and we look forward to seeing you at Ertle Subaru again next time. Drive safely!

January 01, 2022

I used to work at the university near Ertle. It's hard to make an appointment for me I don't live close to them. They took care of my oil changes in less than an hour the last couple of times I've been i More

by CBUCKGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler
Jan 03, 2022 -

Ertle Subaru responded

It means a lot that our commitment to customer satisfaction stood out to you, and we enjoy having you as a customer. Thanks again and we look forward to seeing you next time! - Ertle Subaru

December 31, 2021

Very helpful with getting an oil change. Blah blah blah blah blah blah blah blah More

by tonya-miller2010
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
For customer service
Jan 03, 2022 -

Ertle Subaru responded

Thank you for the review, Tonya! We are so glad to hear that you had a successful service experience working with the Ertle Subaru team. Drive safely, and please don't hesitate to reach out if there is anything more we can do to improve your visit!

December 31, 2021

Service was outstanding, Tiffany was very professional and informed me when the vehicle was ready. I appreciate personal friendless of the staff, everyone was fantastic. Many Thanks. More

by SGT3918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jan 03, 2022 -

Ertle Subaru responded

We're happy to hear your service experience went off without a hitch. Thanks so much for giving Tiffany and the Ertle Subaru team a great shoutout. Safe travels and have a great day!

December 30, 2021

The staff was extremely helpful, friendly and attentive to our needs. They provide a informative an detailed report of our car. More

by IDTRDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jan 03, 2022 -

Ertle Subaru responded

"Helpful, friendly and attentive" are all words we love to see. Thank you for coming to Ertle Subaru for your auto service needs! We hope to work together again in the future.

December 30, 2021

Great customer service! They are friendly staff. The waiting area is comfortable, and we can watch TV. The Service Department staff were excellent. More

by PINEDAGLADYS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Nicole Calicchio, Tiffany Entler, Chris Jackson, Steve Ruzanski
Dec 30, 2021 -

Ertle Subaru responded

Thank you for the review of Ertle Subaru! We look forward to taking care of you during your next visit!

December 29, 2021

I was out of town and had an issue with my Crosstrek. They were able to squeeze me in on the same day which is usually impossible with a dealership. The staff was friendly and helpful. Thanks Natalia and More

by academy750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia
Dec 29, 2021 -

Ertle Subaru responded

Thank you for taking the time to review us! We are so glad to hear that the Ertle Subaru team was able to assist with your vehicle and get you back out on the road. We appreciate the kind words about Natalia and are wishing you safe travels in your Subaru Crosstrek!

December 28, 2021

I have purchased two cars from Joe Alicea of Ertle Subaru. Both times Joe was authentic and a genuinely kind person. He was empathetic of my situation, communicated often, and followed through on find More

by sedwards
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Jon Richardson, Joseph Alicea
Dec 28, 2021 -

Ertle Subaru responded

Thank you for taking the time to review us! We are so glad that Joe went above and beyond to assist with your purchase and get the job done. Drive safely in your new Subaru Crosstrek, and we will be sure to pass on your appreciation to Joe! - The Ertle Subaru team

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