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Ertle Subaru

Stroudsburg, PA

4.7
2,585 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,585 Reviews of Ertle Subaru

December 07, 2021

My experience was extremely pleasant. Everyone was a big help. Joseph Alicea is second to none. Never have I ever had a great salesman as joe. More

by MASTERBARBER_AMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Kevin Brost, Joseph Alicea
Dec 08, 2021 -

Ertle Subaru responded

Thank you for the glowing review! We appreciate your support and are thrilled to hear that you found the right vehicle working with Joe. Drive safely, and we hope to see you back again at Ertle Subaru!

December 07, 2021

Tiffany D’Angelo and CJ are amazing!! i scheduled my appointment and brought my car in to be serviced. Tiffany did a great job taking the time to introduce herself to me even though the service area was More

by Brittany M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany D’Angelo, Chris Jackson
Dec 08, 2021 -

Ertle Subaru responded

Brittany, thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Tiffany, CJ, and the team. Drive safely, and we are looking forward to seeing you back at Ertle Subaru down the road!

December 06, 2021

Everyone goes out of their way to help you. And you get your car washed after every servicing. More

by KNETWORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Dec 07, 2021 -

Ertle Subaru responded

We are pleased that our team was helpful and wonderful to work with. Thanks for this review of the Ertle Subaru team!

December 03, 2021

Very accommodating and excellent service Kathy and Tiffany Diangelo are very professional and easy to work with … More

by gtirrito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Dec 06, 2021 -

Ertle Subaru responded

Thank you for taking a moment to give Kathy and Tiffany a shoutout! It's our pleasure to accommodate your service needs at Ertle Subaru, and we hope we'll have more chances to do so down the road!

December 02, 2021

Greated by friendly and courteous employees, taken directly to service station. She kept me informed about work to be done, how long and the cost.... More

by DQ26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Dec 02, 2021 -

Ertle Subaru responded

We're happy that the Ertle Subaru team was wonderful to work with! It's great to have your confidence in our work!

December 02, 2021

Sellsman Zach was wonderful to keep me to stay with the Ertle Subaru because he saw me he’s intrest to he got me was I looking for I had a other dealer and they try but I stay with the Zach and I m happy More

by Jay Ahir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Naughton
Dec 02, 2021 -

Ertle Subaru responded

We're glad Zach was so helpful to you throughout the process of buying a vehicle, Jay! Thank you for taking a moment to share and for giving Ertle Subaru a five-star rating - and safe travels!

December 01, 2021

Yes Tiffany was a great advisor for the first time I was there I got treated OK and I will be back thank you More

by Ferdinand Morales
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Johnson, Tiffany Entler
Dec 01, 2021 -

Ertle Subaru responded

Thanks for trusting Tiffany and the Ertle Subaru service team to get the job done! We're grateful for your support and look forward to seeing you again next time. Take care!

December 01, 2021

Tiffany was extremely pleasant and welcoming and took care of me as soon as I arrived. My car was serviced promptly and I was on my way in a short time. Great job! More

by kennyp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Dec 02, 2021 -

Ertle Subaru responded

Kenny, it is gratifying to hear that Tiffany and the team took such top-notch care of you! Thank you for leaving a review, and for trusting Ertle Subaru with your business. We hope to have the opportunity to assist you again in the future!

December 01, 2021

The service was good but communication could have been better. I didn’t know I wasn’t getting my car until after I called. I called the day before the car was ready and was told the car wasn’t ready and n More

by mundann
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Dec 02, 2021 -

Ertle Subaru responded

We appreciate you taking a moment to provide us with some constructive input. I apologize for the lack of communication about the status of your vehicle and will certainly share this feedback with my team to reiterate the importance of keeping our guests in the loop. We want you to be able to rely on our team for efficient service, so we're grateful that you've shared your experience. If there is anything more we can do to better your future visits, feel free to reach out to me directly. Tim Kelly - Service Manager - 570-213-4050

November 30, 2021

Andrew Valentin was excellent! He followed up with me (despite my busy schedule) and on my behalf (with credit department and service department) throughout the entire process and made it easy and enjoya More

by BDOOLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Valentin
Dec 01, 2021 -

Ertle Subaru responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Andrew. Drive safely, and we hope to see you back again at Ertle Subaru!

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