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Ertle Subaru

Stroudsburg, PA

4.7
2,589 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,589 Reviews of Ertle Subaru

December 17, 2021

This is a crazy time in the new car market with shortages. I spoke to other dealers who where taking advantage of buyers. Ertle was fair, honest, and delivered on every promise. Fantastic experi More

by mnicoll53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost, Joseph Alicea
Dec 17, 2021 -

Ertle Subaru responded

Thank you for sharing your postive experience at Ertle Subaru! We are always happy to ensure our customers find something they love and get a great deal. It means the world to have your confidence and support. Enjoy your new car, and congratulations!

December 17, 2021

After waiting two hours I asked the service writer what the status was of our Forester, which we had brought in to have the remote starter reprogrammed. We were told it couldn’t be worked on because it was More

by montrosecharlie
Recommend Dealer
No
Employees Worked With
Tiffany D
Jan 03, 2022 -

Ertle Subaru responded

I am sorry to hear that there was this delay in working on your vehicle and that our team didn't communicate this early enough to you. We certainly hope to have more initiative than this, and I apologize that we let you down in this way. I will share your feedback among our team to ensure that we improve moving forward. We'd love the opportunity to make things up to you, so if you're willing to give us a call, please do. Best, Tim Kelly - Service Manager - 570-213-4050

December 16, 2021

I had a great experience with the Ertle team. Meghan was wonderful to work with. Assisted with any and all questions I had. Took very good care of me through the process. I was impressed with everyone I dea More

by DALCOW22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Dave Goncalves, Jason Meno-Starner, Kevin Brost
Dec 17, 2021 -

Ertle Subaru responded

We appreciate the five stars! Hearing that you had such a successful purchase experience working with Meghan and the Ertle Subaru team made our day. Drive safely, and we hope to see you back again down the road!

December 16, 2021

I am very satisfied and happy with the scheduled appointment. Salesman Juan was extremely helpful and informative. I was able to purchase my car in a quick and efficient manner. I recommend him for More

by Vidalis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden
Dec 16, 2021 -

Ertle Subaru responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such an outstanding purchase experience working with Juan. Drive safely in your new vehicle, and we hope to see you back again at Ertle Subaru!

December 15, 2021

Oil change Tires rotateCheck battery Check brakes Oil change Tires rotate Check battery Check brakes Check all liquid check filters Install all parts Change tires Inspección Check motor More

by CESARITO57@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Kathy Aimer, Jim Ertle, Tiffany Entler, Chris Jackson
Dec 15, 2021 -

Ertle Subaru responded

This is a long list, and we are happy that we could take care of everything for you! We appreciate your business here at Ertle Subaru.

December 15, 2021

My experience was awesome. I was very lucky to have Juan from ertle for my first new car buying experience. He was extremely helpful, patient, and just overall a good person to help get through buying a car More

by Courtrightx94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Jason Meno-Starner, Kevin Brost
Dec 15, 2021 -

Ertle Subaru responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Juan and the Ertle Subaru team. Drive safely in your new vehicle, and we hope to see you back again down the road!

December 15, 2021

Everyone was friendly and the work on our car was completed in a timely manner. More

by Whm3836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Dec 15, 2021 -

Ertle Subaru responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

December 15, 2021

Tiffany was excellent. She kept me posted about what was going on with my car! I highly recommend Ertle to anyone More

by ec1628
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Dec 15, 2021 -

Ertle Subaru responded

Thank you for the terrific review and recommendation - it's great to hear we're delivering the high-quality, communicative service we strive for! See you next time! - the Ertle Subaru team

December 15, 2021

Great experience during a really difficult period for the car market. Coach Chris for the win! More

by GNL493
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Richardson, Chris DeLeo
Dec 16, 2021 -

Ertle Subaru responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Chris and the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

December 14, 2021

Service Dept. is a little slow, I was in to have my oil change, 8:30am appt. I was not out till about 10:00am. This was during the week; I could see a weekend. But other than that, it was great. More

by thebedpost02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Dec 23, 2021 -

Ertle Subaru responded

Thank you for your review. I apologize your service took longer than anticipated, and I will certainly pass this feedback along, as we do our best to deliver timely and efficient care. If you are interested in discussing this, I am also glad to take your call. We wish you the best and hope to get another chance to impress you down the road. Best, Tim Kelly - Service Manager - 570-213-4050

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