
Ertle Subaru
Stroudsburg, PA
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2,586 Reviews of Ertle Subaru
I find the service to be excellent. My car is always treated well everything runs properly they fix things in a timely way. They are competent friendly reasonably priced and trustworthy. I’m very happy treated well everything runs properly they fix things in a timely way. They are competent friendly reasonably priced and trustworthy. I’m very happy to use them and feel very comfortable they are my dealership. More
Ertle Subaru Dealership continues to offer the finest service! My car is always in excellent condition due to the competent service staff and customer support. Thank You!! service! My car is always in excellent condition due to the competent service staff and customer support. Thank You!! More
Always great service, respectful and comfortable waiting area. Coffee/tea/water/snacks. Ports to charge your phone or computer. Love my Subaru and Ertle Subaru! area. Coffee/tea/water/snacks. Ports to charge your phone or computer. Love my Subaru and Ertle Subaru! More
Very courteous sales department and helped us how to work all accessories of the vehicle had a great experience dealing with them all accessories of the vehicle had a great experience dealing with them More
Could be better with customer communication - normally service advisors call a customer once the vehicle is in the shop to state the work estimate and if anything else is / isn’t on the original requested service advisors call a customer once the vehicle is in the shop to state the work estimate and if anything else is / isn’t on the original requested work order. This was never done and I ended up paying what I averaged & anticipated what this service would have costed. Would be nice to just be kept in the know. Also, nice to have pickup after hours, just ensure a digest of work completed is done and any insights would be good to keep the customer wow’ed because no advisors are around for pickup after hours? Otherwise all else was great and loaner was very nice (just please check last loaned and tank fill because we used loaner for 20miles and filled up almost 2 gallons). More