
Ertle Subaru
Stroudsburg, PA
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2,586 Reviews of Ertle Subaru
Great service! Pleasant atmosphere!Reasonable pricing! Great service! Pleasant atmosphere! Reasonable pricing! Been a loyal customer for years! Love the new text messages service! Great service! Pleasant atmosphere! Reasonable pricing! Been a loyal customer for years! Love the new text messages service! More
The personnel at the Ertle dealership are always so helpful and kind. They will answer any questions you have with a smile and helpful answer. I hear many horror stories about other dealerships. I am s helpful and kind. They will answer any questions you have with a smile and helpful answer. I hear many horror stories about other dealerships. I am so happy to say that I have nothing but praise for Ertle and recommend Ertle to my friends! More
They were very professional and up front through the whole process. The went above and beyond to help us after changing our car 3 times in 4 days. They assisted us so that we could wait for our car to c whole process. The went above and beyond to help us after changing our car 3 times in 4 days. They assisted us so that we could wait for our car to come in special order. For me they are a stand up dealer who goes the extra yard for their customer More
Our salesman David was good. Then I had to deal with JR in finance and the "back office manager." If it were based on them only, I would have canceled the sale right there, in fact I started to. They made in finance and the "back office manager." If it were based on them only, I would have canceled the sale right there, in fact I started to. They made up rules as they went along. This was a cash sale for a business. I have purchased numerous vehicles, all commercial paid-in-full transactions and never had to deal with such xx, so no I cannot recommend. The clear message their office sent was "we don't appreciate your business, don't come back" one final note, the delivery driver was a good guy. Shame too, I tend to be loyal and would have come back. I am currently in the market for 2 more vans. They would have been first to call, unfortunately now they are last. Did I mention these are all cash (wire) sales? Dave and delivery driver good. Rest are useless. More
I always have a positive experience with the service center. I needed a loaner even though i was just getting an oil change because i had to get some supplies for my special needs son's birthday and ask center. I needed a loaner even though i was just getting an oil change because i had to get some supplies for my special needs son's birthday and asked if it was okay if i return the car the following day. My service adviser (Steven) was very understanding and accommodating. I was also met by two different people when i went to the service department and I cannot remember their names but they were very cordial and very helpful. The female employeee who got me my loaner was very helpful, fast, and polite. More
Dealership is amazing in serving you but Stephen Lepre is the guy to help with any questions, needs, advice, making a deal and honest and sweet to speak to and very professional and courteous and knowledgeab the guy to help with any questions, needs, advice, making a deal and honest and sweet to speak to and very professional and courteous and knowledgeable about his position on the job and if he don;t have your answer, he goes gets one! Ask for Steve can't go wrong! Would take him home in my pocket if i could. Trained under Denny Castellaneta and did an excellent job! More