
Ertle Subaru
Stroudsburg, PA
Filter Reviews by Keyword
By Type
2,586 Reviews of Ertle Subaru
Very clear communications, work completed before expected. Friendly, courteous and a pleasure to work with. Best local service department we've worked with. I'd go back without hesitation. expected. Friendly, courteous and a pleasure to work with. Best local service department we've worked with. I'd go back without hesitation. More
Did this twice already. Everything was great. Service. Friendly folks. Outback great car. Nice to have free inspection even in other cars. Price seems high for service Friendly folks. Outback great car. Nice to have free inspection even in other cars. Price seems high for service More
Timothy was awesome thank you for a great experience. Im very happy with my purchase, Yes I would recommend customers. They were very friendly & understanding very happy with my purchase, Yes I would recommend customers. They were very friendly & understanding More
I was greeted in a timely manner and was assisted to the correct department. Staff communicated clearly and were courteous. My service advisor was reliable in updating me on the status of my vehicle. Also, correct department. Staff communicated clearly and were courteous. My service advisor was reliable in updating me on the status of my vehicle. Also, my car was washed when it was returned to me which was a nice surprise. More
I have only good things to say about Ertle Subaru the service staff and customer support is 5 star. They earned my trust many times over and I highly recommend using their service department for the lif service staff and customer support is 5 star. They earned my trust many times over and I highly recommend using their service department for the life of your Subaru, it may be a few bucks more in the short term but I feel the pay off is the money you save in long term by not being told you need extra services you don’t actually need and the ability to have a loner car while you wait for your car to be serviced. More
Juan was very helpful. Explain everything in details. Show us a number of cars. We love the one we chose and are very happy with it. He was an excellent employer and knows his business very well thanks a Show us a number of cars. We love the one we chose and are very happy with it. He was an excellent employer and knows his business very well thanks again Juan More
excellent sale and very timely, i was not there long and left with a vehicle. Excellent experience I’d recommend to anyone trying to purchase a vehicle. left with a vehicle. Excellent experience I’d recommend to anyone trying to purchase a vehicle. More
Customer service is great but the sales representative is the real reason why I purchased the vehicle. And Joseph knowledge on family needs and proper vehicles to fit the family was incredible. the real reason why I purchased the vehicle. And Joseph knowledge on family needs and proper vehicles to fit the family was incredible. More
I had a scheduled oil change. I interacted with three people, and all were friendly and polite. My service appointment was an appropriate amount of time and was reasonably priced. people, and all were friendly and polite. My service appointment was an appropriate amount of time and was reasonably priced. More
Have my 2022 Subaru legacy there for Service and Got a message saying your car alarm is going off then got a phone call saying they lost my keys and had to force entry into the car. Before reaching out t message saying your car alarm is going off then got a phone call saying they lost my keys and had to force entry into the car. Before reaching out to me for a spare key. wouldn’t recommend them for service. Very unhappy that they had to force entry into my car without calling me to Have me bring them my spare key. Now I have to wait until the new key fob comes in because they think there service tech through the keys in the trash very unprofessional. More