
Ertle Subaru
Stroudsburg, PA
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2,586 Reviews of Ertle Subaru
Last visit was for car inspection. In and out within an hour. Customer service courteous and friendly. Site clean and well maintained. Had Good experience hour. Customer service courteous and friendly. Site clean and well maintained. Had Good experience More
had to take car back because lug nuts were so tight I could not get them off, with a impact gun. I had a toque wrench set to 180 foot pounds and it clicked before breaking the lug nut loose, which are su could not get them off, with a impact gun. I had a toque wrench set to 180 foot pounds and it clicked before breaking the lug nut loose, which are suppose to be torqued to 89 foot pounds More
Couldn't be happier and more satisfied with service dept..Kathy in service is a superior employee.Service is fast and excellent.Would definitely recommend dept..Kathy in service is a superior employee.Service is fast and excellent.Would definitely recommend More
Great service! The new vehicle was prepped and the options for after-market care were explained well! Juan took time to explain the electronics and communications features of the car. I look forward options for after-market care were explained well! Juan took time to explain the electronics and communications features of the car. I look forward to working with the team at Ertle in the future. More
Both the sales and the service teams are friendly and accommodating. There is a real sense of teamwork. The facility is also clean and comfortable. accommodating. There is a real sense of teamwork. The facility is also clean and comfortable. More
Every experience at this dealership has always been great. Service advisors go above and beyond to help with any vehicle issues. They explain everything thoroughly and find best alternatives if on a great. Service advisors go above and beyond to help with any vehicle issues. They explain everything thoroughly and find best alternatives if on a budget. More
Was in for oil change and tire rotation- I was surprised that they didn't check the tire pressure. I would have thought that this was part of the process. that they didn't check the tire pressure. I would have thought that this was part of the process. More
Had a concern with my car they got me in quickly to address my concerns they service staff address my concerns about my car and was very friendly address my concerns they service staff address my concerns about my car and was very friendly More
I liked the friendliness of the salesman Chris DeLeo .Took all the time to explain the features. Definitely would recommend him to others!!!!Thank you .Took all the time to explain the features. Definitely would recommend him to others!!!!Thank you More
Chris was extremely helpful getting me into a new cross trek and I’m extremely happy with the car and the help I received from Chris and everyone at the dealership!! trek and I’m extremely happy with the car and the help I received from Chris and everyone at the dealership!! More