Back

Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

Directions

By Type

2,586 Reviews of Ertle Subaru

September 01, 2021

Last visit was for car inspection. In and out within an hour. Customer service courteous and friendly. Site clean and well maintained. Had Good experience More

by nbronxboriqua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ruzanski
Sep 01, 2021 -

Ertle Subaru responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

September 01, 2021

had to take car back because lug nuts were so tight I could not get them off, with a impact gun. I had a toque wrench set to 180 foot pounds and it clicked before breaking the lug nut loose, which are su More

by elbo4884
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Aimer
Sep 09, 2021 -

Ertle Subaru responded

We use reviews to improve our service for future guests, so thank you for taking the time to share your experience. I'm wondering if you would be willing to speak with me about this directly as I'd like to see if there is anything I can do to help. Please give me a call at your convenience. Thank you, Tim Kelly - Service Manager - 570-213-4050

September 01, 2021

Couldn't be happier and more satisfied with service dept..Kathy in service is a superior employee.Service is fast and excellent.Would definitely recommend More

by flyinmonky59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Sep 01, 2021 -

Ertle Subaru responded

Thank you for the rave review! We are so happy to hear that Kathy and our Ertle Subaru team delivered excellent service which earned your recommendation. Hope to see you at your next visit!

August 31, 2021

Great service! The new vehicle was prepped and the options for after-market care were explained well! Juan took time to explain the electronics and communications features of the car. I look forward More

by SPRUCEJACK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR, Juan Bodden, Jason Meno-Starner
Aug 31, 2021 -

Ertle Subaru responded

We're glad to hear it, Jack! Thank you for trusting Juan and the Ertle Subaru team with your business - we wish you many safe miles on the road! See you next time!

August 31, 2021

Both the sales and the service teams are friendly and accommodating. There is a real sense of teamwork. The facility is also clean and comfortable. More

by Jenna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew was also 5 star. , Dave Goncalves, Kevin Brost
Sep 01, 2021 -

Ertle Subaru responded

Thank you, Jenna, for sharing such wonderful feedback regarding our Ertle Subaru team!

August 30, 2021

Every experience at this dealership has always been great. Service advisors go above and beyond to help with any vehicle issues. They explain everything thoroughly and find best alternatives if on a More

by TATIANA WEISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jackson
Aug 30, 2021 -

Ertle Subaru responded

We are thrilled to see that our wonderful team is providing service that keeps you coming back. Thanks for your continued support of Ertle Subaru!

August 30, 2021

Was in for oil change and tire rotation- I was surprised that they didn't check the tire pressure. I would have thought that this was part of the process. More

by kmanchec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Aug 30, 2021 -

Ertle Subaru responded

Thank you for reaching out. I'm very sorry that we overlooked your tire pressure as we expect the best service for our guests. Would you please give me a call? I'd like to look into the details of your visit. Tim Kelly - Service Manager - 570-213-4050

August 30, 2021

Had a concern with my car they got me in quickly to address my concerns they service staff address my concerns about my car and was very friendly More

by ginnysetsodi12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Aug 30, 2021 -

Ertle Subaru responded

Thank you for your kind feedback! We are so happy to hear that our team helped you get back on the road in a timely manner. Enjoy your week! - Ertle Subaru team

August 27, 2021

I liked the friendliness of the salesman Chris DeLeo .Took all the time to explain the features. Definitely would recommend him to others!!!!Thank you More

by rmv924
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Chris DeLeo
Aug 27, 2021 -

Ertle Subaru responded

Thank you for the great review! We are so glad to hear that Chris went the extra mile to assist with your purchase. Drive safely in your new vehicle, and we hope to see you back at Ertle Subaru!

August 26, 2021

Chris was extremely helpful getting me into a new cross trek and I’m extremely happy with the car and the help I received from Chris and everyone at the dealership!! More

by estebang1025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost, Chris DeLeo
Aug 26, 2021 -

Ertle Subaru responded

We're happy that you're happy! Thank you for the incredible feedback - we hope you enjoy your new Subaru Crosstrek for years to come! Safe travels!

...
144
...