Ertle Subaru
Stroudsburg, PA
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2,628 Reviews of Ertle Subaru
The best customer service I have ever experienced at a car dealer. Steve Lepre was exceptional from start to Finish. He explained everything in detail and listened to our questions and concerns. Johnny car dealer. Steve Lepre was exceptional from start to Finish. He explained everything in detail and listened to our questions and concerns. Johnny was also upfront and very understanding. Even the lady that served us coffee was very sweet! I will definitely recommend and would go back again! More
Very clear communications, work completed before expected. Friendly, courteous and a pleasure to work with. Best local service department we've worked with. I'd go back without hesitation. expected. Friendly, courteous and a pleasure to work with. Best local service department we've worked with. I'd go back without hesitation. More
Top notch customer service. Every staff member I came in contact with was professional and extremely nice. Walking into this dealership is always a positive experience. What a great team! contact with was professional and extremely nice. Walking into this dealership is always a positive experience. What a great team! More
I was greeted in a timely manner and was assisted to the correct department. Staff communicated clearly and were courteous. My service advisor was reliable in updating me on the status of my vehicle. Also, correct department. Staff communicated clearly and were courteous. My service advisor was reliable in updating me on the status of my vehicle. Also, my car was washed when it was returned to me which was a nice surprise. More
Did this twice already. Everything was great. Service. Friendly folks. Outback great car. Nice to have free inspection even in other cars. Price seems high for service Friendly folks. Outback great car. Nice to have free inspection even in other cars. Price seems high for service More
Timothy was awesome thank you for a great experience. Im very happy with my purchase, Yes I would recommend customers. They were very friendly & understanding very happy with my purchase, Yes I would recommend customers. They were very friendly & understanding More
I have only good things to say about Ertle Subaru the service staff and customer support is 5 star. They earned my trust many times over and I highly recommend using their service department for the lif service staff and customer support is 5 star. They earned my trust many times over and I highly recommend using their service department for the life of your Subaru, it may be a few bucks more in the short term but I feel the pay off is the money you save in long term by not being told you need extra services you don’t actually need and the ability to have a loner car while you wait for your car to be serviced. More
Juan was very helpful. Explain everything in details. Show us a number of cars. We love the one we chose and are very happy with it. He was an excellent employer and knows his business very well thanks a Show us a number of cars. We love the one we chose and are very happy with it. He was an excellent employer and knows his business very well thanks again Juan More
excellent sale and very timely, i was not there long and left with a vehicle. Excellent experience I’d recommend to anyone trying to purchase a vehicle. left with a vehicle. Excellent experience I’d recommend to anyone trying to purchase a vehicle. More
Customer service is great but the sales representative is the real reason why I purchased the vehicle. And Joseph knowledge on family needs and proper vehicles to fit the family was incredible. the real reason why I purchased the vehicle. And Joseph knowledge on family needs and proper vehicles to fit the family was incredible. More






