Ertle Subaru

Service representative Kathy kept me updated via text and was very friendly. I did not have to wait very long and the service department did a great job was very friendly. I did not have to wait very long and the service department did a great job More

This dealership genuinely cares about you. Even the sales department people, particularly Juan who I had the pleasure of working with, treat you like a person and not just another customer to sell a car to. department people, particularly Juan who I had the pleasure of working with, treat you like a person and not just another customer to sell a car to. Great conversations, great people, great dealership. Simple as that. More

They get you in and out .I had a recall on my automobile and they did that to.Their service department is excellent.They took good care of me. and they did that to.Their service department is excellent.They took good care of me. More

The folks working on the vehicle changed my settings and some things were missing. from my car. The desk people were great as usual. I was not all that happy with the mechanics. some things were missing. from my car. The desk people were great as usual. I was not all that happy with the mechanics. More

I already filled your report. Service people were fine but did not applied coupons for 85 dollars. They gave no reason to my husband after I emailed them to Kathy as they needed to see them as my husband but did not applied coupons for 85 dollars. They gave no reason to my husband after I emailed them to Kathy as they needed to see them as my husband had left them home. We would have appreciated on this discount based on our four year 36,000 charge. Someone from service should have told my husband they were not being applied. The emails went through. I guess we should get service in nj. More

service was terrible.it took two and half days to install a hitch.i was told when i booked it that it was a three hour job.lots of covid excuses.found sales dept were very good. a hitch.i was told when i booked it that it was a three hour job.lots of covid excuses.found sales dept were very good. More

Very friendly staff. Excellent customer service. Meghan was very pleasant to work with and extremely helpful when I was looking to trade and buy a vehicle. was very pleasant to work with and extremely helpful when I was looking to trade and buy a vehicle. More

Andrew was quick to understand what we were looking for and took us to see some cars that matched our needs. We were supposed that they had 2 grey kaki crosstrexs “in stock”. They provide an unlimited po and took us to see some cars that matched our needs. We were supposed that they had 2 grey kaki crosstrexs “in stock”. They provide an unlimited power train warranty with most purchases which is a great perk. More

I was met at the door and immediately directed to my service advisor. Adding on service wasn’t a problem. There’s adequate seating and the wait wasn’t terribly long for the service performed. I’m ta service advisor. Adding on service wasn’t a problem. There’s adequate seating and the wait wasn’t terribly long for the service performed. I’m taking my Subaru on a long trip and really appreciate the complimentary multi point inspection. More

I’d like to give a huge thanks to Steve the service advisor and James the technician for ensuring I get back on the road as fast as possible! advisor and James the technician for ensuring I get back on the road as fast as possible! More