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Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,586 Reviews of Ertle Subaru

March 21, 2021

Service went well. Oil change with discount and complimentary annual inspection. Done on time and loaner vehicle was very convenient. I will certainly use Ertle dealership for future service. More

by stevesavoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Mar 22, 2021 -

Ertle Subaru responded

Thank you for taking the time to review us, Steve! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Ertle Subaru team. Drive safely, and we hope to see you again down the road!

March 20, 2021

Jason was my sales person, he made the car buying process very simple and put me in the car I wanted! He was very professional. More

by EDYTAKOZDRA70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cullen
Mar 22, 2021 -

Ertle Subaru responded

This review is music to our ears! Thank you for supporting Ertle Subaru and highlighting Jason's great work. Safe travels in your new car!

March 19, 2021

My experience was horrible. I have no intention of ever returning. My expectations were made VERY clear and the service department did nothing but waste my valuable time. More

by jh07004
Recommend Dealer
No
Employees Worked With
Kathy Aimer
Mar 30, 2021 -

Ertle Subaru responded

I'm sorry that we didn't leave a better impression during your visit. I would like to understand what happened during your visit to make sure we provide customers with a five-star experience going forward. If you are willing to discuss the details, I would like to talk with you. Please give me a call. Gus Wadsworth, General Manager (570) 213 - 4025.

March 19, 2021

David was great to deal with made me feel at home as soon I walked in the dealership. Was a smooth process to get me the bike I really wanted. Would come back for my next bike. Thanks again to everyone at er More

by Klamond11
Recommend Dealer
Yes
Employees Worked With
David Castillo
Mar 22, 2021 -

Ertle Subaru responded

Thank you for shopping at Ertle Subaru. We're thrilled to hear that David helped you find the perfect motorcycle and we wish you safe travels!

March 19, 2021

David is an excellent salesman very patient and knowledgeable. We are glad to be part of the Ertle Family. We’re very satisfied with the sale. More

by donna.wartella507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, David Castillo
Mar 22, 2021 -

Ertle Subaru responded

Donna - Thank you for shopping with us at Ertle Subaru! We are happy to hear that you enjoyed working with David and we are grateful for your business. Safe travels in your new vehicle!

March 17, 2021

It was very easy to get a express oil change at Ertle Subaru. The first maintenance service is free and the staff was very helpful. More

by weissml2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Mar 17, 2021 -

Ertle Subaru responded

Thank you for taking the time to share! We are proud to have earned your business and happy to hear that you are so confident in the Ertle Subaru team to get the job done. Drive safely, and we hope to see you again down the road!

March 17, 2021

I had an excellent experience with the service center. They helped expedite repair / servicing and provided a complimentary rental vehicle to accommodate my time of day. More

by crammg212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Mar 17, 2021 -

Ertle Subaru responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Ertle Subaru team. Drive safely, and we hope to see you again down the road!

March 17, 2021

Very good service, professional and fast. No problems with buying the car, trading the old one. All service done on the phone. Car was prepared as we told to seller. More

by R.Zaorski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Lauren Bradford, Jon Richardson, Jason Meno-Starner
Mar 17, 2021 -

Ertle Subaru responded

We are delighted that our team made your trade-in and purchase so smooth and seamless! Thank you for giving Ertle Subaru your business and excellent review. We wish you many safe and happy miles ahead!

March 16, 2021

Great customer service - best car buying experience I have ever had! Very friendly and professional. Answered all questions and were very concerned about the car buying experience. More

by 12gandres
Recommend Dealer
Yes
Employees Worked With
Kevin Brost
Mar 17, 2021 -

Ertle Subaru responded

It makes our day to hear that our team delivered the best car-buying experience you have ever had! Thank you for giving Ertle Subaru your business and stellar review. Safe travels in your new ride!

March 16, 2021

Great service team, thank you. 25 words is too much to Great service team, thank you. 25 words is too much to ask for. I mean if I had a bad experience then maybe. Is there a survey for the survey? More

by mjhudak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Mar 16, 2021 -

Ertle Subaru responded

We appreciate your review and feedback! Thank you from our Ertle Subaru team.

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