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Ertle Subaru

Stroudsburg, PA

4.7
2,582 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,582 Reviews of Ertle Subaru

March 19, 2021

My experience was horrible. I have no intention of ever returning. My expectations were made VERY clear and the service department did nothing but waste my valuable time. More

by jh07004
Recommend Dealer
No
Employees Worked With
Kathy Aimer
Mar 30, 2021 -

Ertle Subaru responded

I'm sorry that we didn't leave a better impression during your visit. I would like to understand what happened during your visit to make sure we provide customers with a five-star experience going forward. If you are willing to discuss the details, I would like to talk with you. Please give me a call. Gus Wadsworth, General Manager (570) 213 - 4025.

March 17, 2021

It was very easy to get a express oil change at Ertle Subaru. The first maintenance service is free and the staff was very helpful. More

by weissml2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Mar 17, 2021 -

Ertle Subaru responded

Thank you for taking the time to share! We are proud to have earned your business and happy to hear that you are so confident in the Ertle Subaru team to get the job done. Drive safely, and we hope to see you again down the road!

March 17, 2021

I had an excellent experience with the service center. They helped expedite repair / servicing and provided a complimentary rental vehicle to accommodate my time of day. More

by crammg212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Mar 17, 2021 -

Ertle Subaru responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Ertle Subaru team. Drive safely, and we hope to see you again down the road!

March 17, 2021

Very good service, professional and fast. No problems with buying the car, trading the old one. All service done on the phone. Car was prepared as we told to seller. More

by R.Zaorski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Lauren Bradford, Jon Richardson, Jason Meno-Starner
Mar 17, 2021 -

Ertle Subaru responded

We are delighted that our team made your trade-in and purchase so smooth and seamless! Thank you for giving Ertle Subaru your business and excellent review. We wish you many safe and happy miles ahead!

March 16, 2021

Great service team, thank you. 25 words is too much to Great service team, thank you. 25 words is too much to ask for. I mean if I had a bad experience then maybe. Is there a survey for the survey? More

by mjhudak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Mar 16, 2021 -

Ertle Subaru responded

We appreciate your review and feedback! Thank you from our Ertle Subaru team.

March 16, 2021

Great customer service - best car buying experience I have ever had! Very friendly and professional. Answered all questions and were very concerned about the car buying experience. More

by 12gandres
Recommend Dealer
Yes
Employees Worked With
Kevin Brost
Mar 17, 2021 -

Ertle Subaru responded

It makes our day to hear that our team delivered the best car-buying experience you have ever had! Thank you for giving Ertle Subaru your business and stellar review. Safe travels in your new ride!

March 15, 2021

One of the best experiences I have had purchasing a vehicle! I highly recommend Jon Richardson, especially, if purchasing a car for teens and adults. Very patient, both parent and child will definitely More

by Davis Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Richardson
Mar 16, 2021 -

Ertle Subaru responded

We are delighted that Jon and our team made your purchase experience so stellar! Thank you for putting your trust in Ertle Subaru and taking the time to share your recommendation. We wish you many safe miles ahead!

March 13, 2021

People were great from Ashley on line .Who got me in to your place .Dave and Joe.Everybody in there was super friendly. Even the kid selling cars.Your lucky you have a good crew. More

by dfatboy99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo
Mar 15, 2021 -

Ertle Subaru responded

Thank you so much for choosing Ertle Subaru! We love to see this positive feedback about our team and truly appreciate your support. Enjoy your new vehicle!

March 11, 2021

Great service and great people. Service advisor Tiffany Entler did a great job keeping me informed. Will definitely recommend to others the wonderful service. A+ More

by nessa6713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Mar 11, 2021 -

Ertle Subaru responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Tiffany went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Ertle Subaru!

March 11, 2021

It was a very busy day when i bought my car and Shaun Werle spent time talking with us not just about our car which was nice and made time go by alot faster. Shaun made us feel comfortable and we left fe More

by mclean1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Werle, Dave Goncalves, Kevin Brost
Mar 11, 2021 -

Ertle Subaru responded

Thank you for taking the time to share! We strive to deliver a seamless and enjoyable purchase experience, and it is great to hear that this was reflected in your time working with Shaun. Drive safely, and we hope to see you again at Ertle Subaru!

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