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Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,586 Reviews of Ertle Subaru

March 27, 2021

I had a great experience! Joseph, Nick and Kim were all amazing and I was so impressed by how quick and easy the whole process was. They went above and beyond my expectations even sending a personal video More

by Jess & Britt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim , Meghan Ertle, Juan Bodden, Jon Richardson, Kevin Brost, Johnny Lombardi, David Castillo, Rocky Castillo, Joseph Alicea, Zach Naughton, Anthony Rizzo
Mar 29, 2021 -

Ertle Subaru responded

Congratulations on your new car! We are thrilled that our team made your purchase experience so outstanding. Thank you from all of us at Ertle Subaru!

March 26, 2021

Stopped in to look at Mule Pro MX, because my research led me to that model. Dealt with David who was a great guy, super nice and not any high pressure stuff. We came to an agreement on price with the add More

by caschmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, David Castillo
Mar 29, 2021 -

Ertle Subaru responded

Thank you for taking the time to review us! We are very proud of our team, and it is wonderful to hear that you had such a successful experience working with David and Joe. We appreciate your business and hope to see you again at Ertle Subaru!

March 26, 2021

I had an appt and even so waited 2 hours. I did not have anything major done to the car, and when I arrived the rep said 1 1/2 hrs till it was done. When 90 minutes were over and nobody spoke to me, I aske More

by YLEBLANC16
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn't seem to have anyone familiar.
Apr 12, 2021 -

Ertle Subaru responded

This is a disappointing review to read, and I sincerely apologize for the confusion and delay that occurred here. We also strive for professional and accommodating service, and I will certainly share this feedback with the appropriate people to ensure we improve our process going forward. If there is anything more you would like to share with me, or if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Tim Kelly - Service Manager - 570-213-4050

March 25, 2021

Very professional /friendly staff people.Highly Very professional /friendly staff people. Highly recommend place for buy or service car. I will comeback to service my car they know how to work wi More

by ORATOWPL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Kevin Brost, Johnny Lombardi
Mar 25, 2021 -

Ertle Subaru responded

Thank you so much for recommending Ertle Subaru! We are very grateful to have you as a customer and are happy to know that you're satisfied with our service. Hope to see you next time!

March 25, 2021

I had an extremely positive experience with Ertle Subaru. I like how easy they were to work with and schedule appointments around my schedule. My sales person Meghan was absolutely amazing, and when she was More

by connorsmichele2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Juan Bodden, Dave Goncalves
Mar 25, 2021 -

Ertle Subaru responded

This review makes our day! It is gratifying to hear that our team made the purchase experience so positive, informative and pressure-free. Thank you for putting your trust in Ertle Subaru, and for sharing your positive feedback about Meghan and Juan. Safe travels in your new car!

March 25, 2021

I have nothing but positive remarks for Ertle Subaru, it is clean, the sales staff gives 100% to their customers. This is the first dealership I have been to where everyone is committed to costumer satisfac More

by JCG7816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Deleo ??????????, Nick in finance ??????????, Dave Goncalves
Mar 25, 2021 -

Ertle Subaru responded

Thank you for trusting Ertle Subaru with your business! We look forward to taking care of you during your next visit!

March 22, 2021

I had a very good experience at Ertle. The staff was professional, friendly and very attentive. They addressed my need for a used car that was not too old and had under 100K miles. The process of test d More

by D.GRACH1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, Zach Naughton, Denny Castellaneta
Mar 22, 2021 -

Ertle Subaru responded

Thank you for the great feedback! We appreciate your business and are thrilled to hear that you had such an exceptional experience working with the Ertle Subaru team. Drive safely in your new vehicle, and enjoy it! We hope to see you back next time!

March 22, 2021

David was awesome he was very kind and very helpful to work with if you are looking to buy a bike or quad or even a car ask for David Castillo he’s the guy to go to More

by aylajaine89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo
Mar 23, 2021 -

Ertle Subaru responded

Thank you for choosing Ertle Subaru and taking the time to recommend David so highly. We appreciate your business and we wish you many safe miles ahead!

March 22, 2021

Friendly staff and grateful for the experience from getting the loaner vehicle to picking up my car the following day. Very little wait time and communication throughout the process More

by paposten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Mar 23, 2021 -

Ertle Subaru responded

Thank you for the great feedback! We are proud to have earned your business and happy to hear that you had such a seamless service experience working with the Ertle Subaru team. Drive safely, and we hope to see you again next time!

March 22, 2021

They made me feel comfortable when buying my new dirt bike they didn’t pressure me into anything which I really like they definitely got my business for now on More

by Markdelillo28
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, David Castillo
Mar 23, 2021 -

Ertle Subaru responded

Thank you for the review! We are grateful that we got the opportunity to assist you here at Ertle Subaru, and we hope that you continue to enjoy your new dirt bike!

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