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Ertle Subaru

Stroudsburg, PA

4.7
2,585 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,585 Reviews of Ertle Subaru

December 01, 2020

Excellent service department very pleasant employees. They gave us a new rim that was damaged during servicing. It is a very accommodating dealership would recommend to purchase a suv. More

by Deedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley
Dec 01, 2020 -

Ertle Subaru responded

Thank you for the kind review! We appreciate your business and are happy to hear that you had such a great experience working with us. Safe travels, and we hope to work with you again at Ertle Subaru!

November 30, 2020

ertle is by far the best dealership I have dealt with. From the minute you arrive until you leave....totally professional,kind &extremely helpful.....10 stars... More

by debbieanderson717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Kevin Brost, Rocky Castillo
Nov 30, 2020 -

Ertle Subaru responded

Debbie - We can't thank you enough for sharing these kind words with us! Nothing makes us happier than hearing from our Ertle Subaru customers and we're so glad to know that you always have a 10-star experience with our team. See you next time!

November 28, 2020

This is my third Subaru purchased at Ertle Subaru. Each time the service seems to get better. I especially appreciate the extra help from Jon Richardson in getting the color I wanted and also with my under More

by jls18353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Richardson
Nov 30, 2020 -

Ertle Subaru responded

Thank you so much for coming back to Ertle Subaru! We are happy to hear that JR made your purchasing process such a success. Safe travels in your new ride!

November 28, 2020

I was very pleased with the service department on my last visit the people were very friendly and helpful, and oil change was done on my vehicle and I was there for no more than one hour and 10 minutes. More

by MANNY079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Nov 30, 2020 -

Ertle Subaru responded

Thank you for posting about your recent visit to Ertle Subaru! We are thrilled to hear that our service team provided helpful and timely service. Hope to see you down the road!

November 27, 2020

Meghan is a great person. Very kind and experienced. I really enjoyed my visit. She took the time to explain about my bedded options and she didn’t pressure me as some sales rep do. More

by Enide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle
Nov 29, 2020 -

Ertle Subaru responded

Enide - thank you for posting about your experience with Meghan at Ertle Subaru! It's great to hear that she provided you with such a seamless sales process. We look forward to working with you next time!

November 27, 2020

Professional salesman. Very happy with my choice of the Impreza Hatchback. Very nice and clean dealership. I was happy to be able to make a cup of coffee. More

by AKAJAN818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost, Joseph Alicea
Nov 29, 2020 -

Ertle Subaru responded

It was so kind of you to post about your recent visit! At Ertle Subaru, customer satisfaction is our goal, and I am glad to hear that you were able to purchase a Subaru Impreza that suits your needs. Congrats and safe travels!

November 26, 2020

Great support, friendly service! Was advised on how to perform basic maintenance myself, if needed. Overall very satisfied with everything was done to the car More

by lvolkov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley
Nov 30, 2020 -

Ertle Subaru responded

Thank you for taking the time to leave us this review! We appreciate your positive feedback and support and hope to be of service to you again. Take care!

November 26, 2020

Woman who helped me was nice and reall worked with me. The only reason I’m not giving a five is because a little unprofessional of the employees who were sitting there talking inappropriately about women More

by michiemouse
Recommend Dealer
Yes
Employees Worked With
The he two guys in back corner by where u have the tea and coffee, Kathy Aimer, James Angley
Nov 30, 2020 -

Ertle Subaru responded

Thank you so much for your feedback, we truly value it, as it allows us to recognize both areas in which we are strong and well as areas in which we can improve. Thank you very much for bringing to our attention the issue with some of our employees and their topic of conversation. Please note that this will be addressed with all employees to ensure that something like this does not happen again in the future.

November 26, 2020

Meghan was our sales professional ,she was very informative and helpful ,helping us find the right car for our needs it was great dealing with Meghan. She answered all our questions in detail and More

by tomfrost63
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Dave Goncalves, Lauren Bradford
Nov 30, 2020 -

Ertle Subaru responded

Thank you for the high star rating and review! We are so happy to hear that Megan provided you with a positive purchasing experience. We will certainly let her know you appreciate her help. If you need anything regarding your new purchase please don't hesitate to stop on by or give us a call at 570-421-4140. Take care!

November 25, 2020

Staff is really friendly and professional.They went to my home and picked me up,their concierge service person Brain was punctual and very professional!! More

by pascualagosto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Johnny Lombardi
Nov 25, 2020 -

Ertle Subaru responded

Thank you for posting about your recent visit to Ertle Subaru! We are so happy to hear that Brian provided professional and timely service. Hope to see you down the road!

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