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Ertle Subaru

Stroudsburg, PA

4.7
2,590 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,590 Reviews of Ertle Subaru

December 07, 2020

James is always a help to me and he also knows how to treat customers with respect and he knows how to me you laugh and feel welcomed More

by quayrogers19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Angley
Dec 08, 2020 -

Ertle Subaru responded

Thank you for posting about your 5-star experience with James! Here at Ertle Subaru, it is our goal to provide excellent service and we're glad that came through to you!

December 04, 2020

I was satisfied with the work done to my 2017 Subaru Forester. CJ called me and explained what needed to be done to my vehicle. The work was done in a timely manner. The only complaint I have is the las More

by MQUILTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany, CJ, Laura
Dec 07, 2020 -

Ertle Subaru responded

Thank you for taking the time to leave us this kind review! We appreciate you making the trip out to Ertle Subaru and are happy to hear that CJ helped make your experience with us a successful one. We apologize for the time confusion with your service appointment but we will make sure our Service Director James Angley speaks to his team directly to make sure this does not happen again. If you have any additional needs or questions, we will be more than happy to assist you!

December 03, 2020

If this location is not the closest to where I live, I'd not recommend anyone to go at all. The good sales rep are gone, the bad one is staying here forever. More

by SUNEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Aimer
Dec 04, 2020 -

Ertle Subaru responded

I am sorry to hear that, please contact me to go over your concerns. -James Angley Service Director

December 03, 2020

We live remotely, quite a way from any dealer, but after bringing in our 2010 Outback for a mandatory recall repair we drove a Ascent and decided to purchase one. Our research led to requesting prices from More

by charlessanclementi
Recommend Dealer
Yes
Employees Worked With
Ashley, five stars, Juan Bodden, Kevin Brost
Dec 03, 2020 -

Ertle Subaru responded

Thank you for the kind review, Charles! We appreciate you making the trip out to Ertle Subaru and are thrilled to hear that Ashley, John, and Juan made your purchase experience so successful. Congratulations, and we are wishing you many safe and happy miles in your new Subaru Ascent!

December 02, 2020

We stopped by Ertle Subaru just to browse. However, after looking and test driving we decided to take advantage of the Black Friday sale. We met with Juan Bodden who went out of his way to find the right car More

by crbowler96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Kevin Brost
Dec 03, 2020 -

Ertle Subaru responded

Thank you for shopping with us and for taking the time to share this feedback. Our Ertle Subaru team is committed to providing exceptional service and it is great to see that Juan is doing his job right. Congrats on the purchase of your vehicle and drive safely!

December 01, 2020

Excellent service department very pleasant employees. They gave us a new rim that was damaged during servicing. It is a very accommodating dealership would recommend to purchase a suv. More

by Deedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley
Dec 01, 2020 -

Ertle Subaru responded

Thank you for the kind review! We appreciate your business and are happy to hear that you had such a great experience working with us. Safe travels, and we hope to work with you again at Ertle Subaru!

November 30, 2020

ertle is by far the best dealership I have dealt with. From the minute you arrive until you leave....totally professional,kind &extremely helpful.....10 stars... More

by debbieanderson717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Kevin Brost, Rocky Castillo
Nov 30, 2020 -

Ertle Subaru responded

Debbie - We can't thank you enough for sharing these kind words with us! Nothing makes us happier than hearing from our Ertle Subaru customers and we're so glad to know that you always have a 10-star experience with our team. See you next time!

November 28, 2020

This is my third Subaru purchased at Ertle Subaru. Each time the service seems to get better. I especially appreciate the extra help from Jon Richardson in getting the color I wanted and also with my under More

by jls18353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Richardson
Nov 30, 2020 -

Ertle Subaru responded

Thank you so much for coming back to Ertle Subaru! We are happy to hear that JR made your purchasing process such a success. Safe travels in your new ride!

November 28, 2020

I was very pleased with the service department on my last visit the people were very friendly and helpful, and oil change was done on my vehicle and I was there for no more than one hour and 10 minutes. More

by MANNY079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Nov 30, 2020 -

Ertle Subaru responded

Thank you for posting about your recent visit to Ertle Subaru! We are thrilled to hear that our service team provided helpful and timely service. Hope to see you down the road!

November 27, 2020

Meghan is a great person. Very kind and experienced. I really enjoyed my visit. She took the time to explain about my bedded options and she didn’t pressure me as some sales rep do. More

by Enide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle
Nov 29, 2020 -

Ertle Subaru responded

Enide - thank you for posting about your experience with Meghan at Ertle Subaru! It's great to hear that she provided you with such a seamless sales process. We look forward to working with you next time!

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