
Ertle Subaru
Stroudsburg, PA
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2,590 Reviews of Ertle Subaru
I was satisfied with the work done to my 2017 Subaru Forester. CJ called me and explained what needed to be done to my vehicle. The work was done in a timely manner. The only complaint I have is the las Forester. CJ called me and explained what needed to be done to my vehicle. The work was done in a timely manner. The only complaint I have is the last 2 times my husband and I scheduled service appointments the girl put us in for the wrong day. This time we were dropping the car off on Wednesday, December 2, 2020 and having the work done on Thursday, December 3, 2020. I got a call from the service advisor asking why my car was there Thursday morning. i explained that appointment was for Thursday and we dropped our car off the night before. CJ completed the work on Thursday and I am very glad I could pick it up on Thursday afternoon. More
If this location is not the closest to where I live, I'd not recommend anyone to go at all. The good sales rep are gone, the bad one is staying here forever. not recommend anyone to go at all. The good sales rep are gone, the bad one is staying here forever. More
We live remotely, quite a way from any dealer, but after bringing in our 2010 Outback for a mandatory recall repair we drove a Ascent and decided to purchase one. Our research led to requesting prices from bringing in our 2010 Outback for a mandatory recall repair we drove a Ascent and decided to purchase one. Our research led to requesting prices from multiple dealers and the response we received from Ertle was the best deal. It was all done online with Ashley who introduced herself as a Customer Relations Specialist. After we agreed on a deal she turned it over to John Altman, the General Sales Manager who assigned it to Juan Bodden. Juan brought the car to our house, explained everything and drove back our trade in. Five stars all around. Thank You. More
We stopped by Ertle Subaru just to browse. However, after looking and test driving we decided to take advantage of the Black Friday sale. We met with Juan Bodden who went out of his way to find the right car looking and test driving we decided to take advantage of the Black Friday sale. We met with Juan Bodden who went out of his way to find the right car and color at the right price. Overall our experience at Ertle Subaru was exceptional. More
Excellent service department very pleasant employees. They gave us a new rim that was damaged during servicing. It is a very accommodating dealership would recommend to purchase a suv. They gave us a new rim that was damaged during servicing. It is a very accommodating dealership would recommend to purchase a suv. More
ertle is by far the best dealership I have dealt with. From the minute you arrive until you leave....totally professional,kind &extremely helpful.....10 stars... From the minute you arrive until you leave....totally professional,kind &extremely helpful.....10 stars... More
This is my third Subaru purchased at Ertle Subaru. Each time the service seems to get better. I especially appreciate the extra help from Jon Richardson in getting the color I wanted and also with my under time the service seems to get better. I especially appreciate the extra help from Jon Richardson in getting the color I wanted and also with my understanding the various features of the car. More
I was very pleased with the service department on my last visit the people were very friendly and helpful, and oil change was done on my vehicle and I was there for no more than one hour and 10 minutes. visit the people were very friendly and helpful, and oil change was done on my vehicle and I was there for no more than one hour and 10 minutes. More
Meghan is a great person. Very kind and experienced. I really enjoyed my visit. She took the time to explain about my bedded options and she didn’t pressure me as some sales rep do. I really enjoyed my visit. She took the time to explain about my bedded options and she didn’t pressure me as some sales rep do. More