
Ertle Subaru
Stroudsburg, PA
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2,590 Reviews of Ertle Subaru
Had a great experience. New what I was looking for and they were efficient at delivering it to me. Not much back and forth between sales and manager.. they were efficient at delivering it to me. Not much back and forth between sales and manager.. More
Excellent service department. Routine maintenance and state inspection.. Key pods needed a new batteries and were able to accommodate The work was completed in an appropriate time frame. state inspection.. Key pods needed a new batteries and were able to accommodate The work was completed in an appropriate time frame. More
We were referred by a friend and it was a pleasure doing business with Ertle Subaru. Everything went smoothly from the time we walked in to the short time we were driving away with our new Outback. Our S business with Ertle Subaru. Everything went smoothly from the time we walked in to the short time we were driving away with our new Outback. Our Salesperson, Juan Bodden, went above and beyond with this transaction ensuring we had everything we needed in our new car. After talking to friends that have Subaru's we found that several had one or more they purchased from Ertle Subaru and they had a positive experience as well. For us doing business locally with one that is family owned was also very important to us. More
service is helpful and friendly. Keeps me updated on progress of service. This is my second Subaru vehicle from Ertle Subaru. Jim Ertle is super nice guy. progress of service. This is my second Subaru vehicle from Ertle Subaru. Jim Ertle is super nice guy. More
Overall service was good. CJ kept me updated with everything that was going on with my car. The oil change was overlooked & rectified immediately. Great job everything that was going on with my car. The oil change was overlooked & rectified immediately. Great job More
Purchased Subaru Ascent 2020 a few months ago. Exceptional customer service from initial phone call through my second service. Worked with Jason as my initial contact, a true asset in my opinion, Exceptional customer service from initial phone call through my second service. Worked with Jason as my initial contact, a true asset in my opinion, Jon in sales, amazing young man, and CJ at the front desk, but quite honestly from sales, to finance to service appointments great experience thus far! You know interestingly enough a few individuals suggested to use a different dealer because of customer service complaints but I have not seen anything to complain about. Keep up the great work! More
Ertle Subaru has always been so helpful with purchases, service, and courtesy vehicles. We were suddenly without a vehicle after an accident and in between insurance of the rental car and the delivery of o service, and courtesy vehicles. We were suddenly without a vehicle after an accident and in between insurance of the rental car and the delivery of our new Subaru Forester, they provided us with a courtesy car. This level of care for the customer is why we have been buying cars from the Ertle family since 1984. More
The service team is always friendly and helpful. We have owned 3 Subarus, so we are here often. Usually the service is free if no work needs to be done. owned 3 Subarus, so we are here often. Usually the service is free if no work needs to be done. More
We just purchased a 2021 Subaru Crosstrek and they had an ample supply of them to choose from. Our two salesmen Shaun and Juan were exceptionally knowledgeable about the Crosstrek and helped us choose the r ample supply of them to choose from. Our two salesmen Shaun and Juan were exceptionally knowledgeable about the Crosstrek and helped us choose the right one. This is an exceptional dealership with terrific salesmen More
The vehicle maintenance staff & the service The vehicle maintenance staff & the service Representatives work hand-in-hand to make sure that everything goes smoothly for you. They practice socia The vehicle maintenance staff & the service Representatives work hand-in-hand to make sure that everything goes smoothly for you. They practice social distance very well. Thank you More