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Ertle Subaru

Stroudsburg, PA

4.7
2,590 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,590 Reviews of Ertle Subaru

December 15, 2020

Had a great experience. New what I was looking for and they were efficient at delivering it to me. Not much back and forth between sales and manager.. More

by ottingermatthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Richardson
Dec 15, 2020 -

Ertle Subaru responded

Thank you for sharing your feedback! It is fantastic to hear that our Ertle Subaru team helped you find a suitable option as customer satisfaction is our priority. We wish you safe travels!

December 14, 2020

Excellent service department. Routine maintenance and state inspection.. Key pods needed a new batteries and were able to accommodate The work was completed in an appropriate time frame. More

by maher3k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Dec 14, 2020 -

Ertle Subaru responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you are so confident in Ertle Subaru to get the job done. Safe travels, and we hope to earn your business again down the road!

December 14, 2020

We were referred by a friend and it was a pleasure doing business with Ertle Subaru. Everything went smoothly from the time we walked in to the short time we were driving away with our new Outback. Our S More

by drf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden
Dec 14, 2020 -

Ertle Subaru responded

Thank you for your confidence in Ertle Subaru. It is our goal to deliver a seamless experience and I'm happy to hear that Juan walked you through the purchase of your Subaru Outback. On behalf of all of us here, congrats, and safe travels!

December 14, 2020

service is helpful and friendly. Keeps me updated on progress of service. This is my second Subaru vehicle from Ertle Subaru. Jim Ertle is super nice guy. More

by GREY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
no sure of the name but was very helpful
Dec 14, 2020 -

Ertle Subaru responded

Thank you so much for coming back to Ertle Subaru for another vehicle! We are delighted to hear that you enjoyed working with Jim and that you received communicative service. Happy travels in your new ride!

December 14, 2020

Overall service was good. CJ kept me updated with everything that was going on with my car. The oil change was overlooked & rectified immediately. Great job More

by TANYA14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ
Dec 14, 2020 -

Ertle Subaru responded

Tanya - We appreciate your review and are glad to hear that CJ provided communicative service. Thank you for your patience as well! Our team at Ertle Subaru wishes you happy travels.

December 13, 2020

Purchased Subaru Ascent 2020 a few months ago. Exceptional customer service from initial phone call through my second service. Worked with Jason as my initial contact, a true asset in my opinion, More

by Wispyblonde1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Richardson, Jason Meno-Starner
Dec 14, 2020 -

Ertle Subaru responded

Congratulations on your 2020 Subaru Ascent! We are delighted to hear that from start to finish Jason, Jon, and CJ provided excellent customer service and ensured that you drove home a happy customer. Thank you for taking time to write us a review! - Ertle Subaru team

Dec 14, 2020 -

Ertle Subaru responded

Thank you for this kind review! We appreciate your trust in Ertle Subaru. It is wonderful to hear that our team provided you with an excellent experience. If you have any questions regarding your new 2020 Subaru Ascent please don't hesitate to stop on by or give us a call at 570-421-4140. Wishing you safe travels!

December 11, 2020

Ertle Subaru has always been so helpful with purchases, service, and courtesy vehicles. We were suddenly without a vehicle after an accident and in between insurance of the rental car and the delivery of o More

by steve.akela84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cullen. 5 stars, Dave Goncalves, Lauren Bradford
Dec 11, 2020 -

Ertle Subaru responded

Thank you, Steve, for your continued trust in Ertle Subaru. It is wonderful to hear that our team is always so accommodating as it is our priority to meet the needs of guests. We look forward to seeing you sometime down the road!

December 10, 2020

The service team is always friendly and helpful. We have owned 3 Subarus, so we are here often. Usually the service is free if no work needs to be done. More

by kc
Recommend Dealer
Yes
Employees Worked With
Jon Richardson
Dec 10, 2020 -

Ertle Subaru responded

Thank you for taking the time to leave us a review! We are grateful for your returning business here at Ertle Subaru, and we look forward to your next visit!

December 10, 2020

We just purchased a 2021 Subaru Crosstrek and they had an ample supply of them to choose from. Our two salesmen Shaun and Juan were exceptionally knowledgeable about the Crosstrek and helped us choose the r More

by rskrzypek920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden
Dec 10, 2020 -

Ertle Subaru responded

Congratulations on your 2021 Subaru Crosstrek! We are delighted to hear that Shaun and Juan helped you find exactly the right vehicle for you. Thank you for the rave review and for shopping at Ertle Subaru!

December 09, 2020

The vehicle maintenance staff & the service The vehicle maintenance staff & the service Representatives work hand-in-hand to make sure that everything goes smoothly for you. They practice socia More

by beasley.jenny33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley
Dec 10, 2020 -

Ertle Subaru responded

Thank you for posting about your recent visit. The safety and satisfaction of guests remain our priorities and I am glad that came through to you. If there is anything we could have done to improve your experience, please let us know! Chris Moscaritolo - Service Manager - 570-213-4021

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