Ertle Subaru

Purchased Subaru Ascent 2020 a few months ago. Exceptional customer service from initial phone call through my second service. Worked with Jason as my initial contact, a true asset in my opinion, Exceptional customer service from initial phone call through my second service. Worked with Jason as my initial contact, a true asset in my opinion, Jon in sales, amazing young man, and CJ at the front desk, but quite honestly from sales, to finance to service appointments great experience thus far! You know interestingly enough a few individuals suggested to use a different dealer because of customer service complaints but I have not seen anything to complain about. Keep up the great work! More

Ertle Subaru has always been so helpful with purchases, service, and courtesy vehicles. We were suddenly without a vehicle after an accident and in between insurance of the rental car and the delivery of o service, and courtesy vehicles. We were suddenly without a vehicle after an accident and in between insurance of the rental car and the delivery of our new Subaru Forester, they provided us with a courtesy car. This level of care for the customer is why we have been buying cars from the Ertle family since 1984. More

We just purchased a 2021 Subaru Crosstrek and they had an ample supply of them to choose from. Our two salesmen Shaun and Juan were exceptionally knowledgeable about the Crosstrek and helped us choose the r ample supply of them to choose from. Our two salesmen Shaun and Juan were exceptionally knowledgeable about the Crosstrek and helped us choose the right one. This is an exceptional dealership with terrific salesmen More

The service team is always friendly and helpful. We have owned 3 Subarus, so we are here often. Usually the service is free if no work needs to be done. owned 3 Subarus, so we are here often. Usually the service is free if no work needs to be done. More

The vehicle maintenance staff & the service The vehicle maintenance staff & the service Representatives work hand-in-hand to make sure that everything goes smoothly for you. They practice socia The vehicle maintenance staff & the service Representatives work hand-in-hand to make sure that everything goes smoothly for you. They practice social distance very well. Thank you More

James is always a help to me and he also knows how to treat customers with respect and he knows how to me you laugh and feel welcomed treat customers with respect and he knows how to me you laugh and feel welcomed More

I was satisfied with the work done to my 2017 Subaru Forester. CJ called me and explained what needed to be done to my vehicle. The work was done in a timely manner. The only complaint I have is the las Forester. CJ called me and explained what needed to be done to my vehicle. The work was done in a timely manner. The only complaint I have is the last 2 times my husband and I scheduled service appointments the girl put us in for the wrong day. This time we were dropping the car off on Wednesday, December 2, 2020 and having the work done on Thursday, December 3, 2020. I got a call from the service advisor asking why my car was there Thursday morning. i explained that appointment was for Thursday and we dropped our car off the night before. CJ completed the work on Thursday and I am very glad I could pick it up on Thursday afternoon. More

If this location is not the closest to where I live, I'd not recommend anyone to go at all. The good sales rep are gone, the bad one is staying here forever. not recommend anyone to go at all. The good sales rep are gone, the bad one is staying here forever. More

We live remotely, quite a way from any dealer, but after bringing in our 2010 Outback for a mandatory recall repair we drove a Ascent and decided to purchase one. Our research led to requesting prices from bringing in our 2010 Outback for a mandatory recall repair we drove a Ascent and decided to purchase one. Our research led to requesting prices from multiple dealers and the response we received from Ertle was the best deal. It was all done online with Ashley who introduced herself as a Customer Relations Specialist. After we agreed on a deal she turned it over to John Altman, the General Sales Manager who assigned it to Juan Bodden. Juan brought the car to our house, explained everything and drove back our trade in. Five stars all around. Thank You. More

We stopped by Ertle Subaru just to browse. However, after looking and test driving we decided to take advantage of the Black Friday sale. We met with Juan Bodden who went out of his way to find the right car looking and test driving we decided to take advantage of the Black Friday sale. We met with Juan Bodden who went out of his way to find the right car and color at the right price. Overall our experience at Ertle Subaru was exceptional. More