Ertle Subaru

Very Nice gentle touch and smart people there is a strong and smart team at Ertle in Bartonsville Pennsylvania their hospitality make so comfortable and confident about your choise and smart team at Ertle in Bartonsville Pennsylvania their hospitality make so comfortable and confident about your choise More

recall and oil change The Service staff is great....Bill is always there to help. Steve responded quickly. I was in and out and Steve promptly called me when my vehicle was The Service staff is great....Bill is always there to help. Steve responded quickly. I was in and out and Steve promptly called me when my vehicle was ready. More

fast service. everyone was very helpful. I was treated with the upmost respect. the caesura was taking in right away and was done within a hour since arriving. everyone was very helpful. I was treated with the upmost respect. the caesura was taking in right away and was done within a hour since arriving. More

They have been awesome. From the sales to the service department. Exceeded my expectations especially through this time of crisis. They went above and beyond to complete my sale and to provide the servic department. Exceeded my expectations especially through this time of crisis. They went above and beyond to complete my sale and to provide the service needed through the we owe. More

Girl who charge me told that tire rotation was done too.But when I went home and read paperwork it was Not done.Miss lead too.But when I went home and read paperwork it was Not done.Miss lead More

Bring car in for air bag recall. Air bag light is now on and apparently had nothing to do with the service. Crazy how a new issue occurs on the exact thing being worked on or recalled but not a service issu and apparently had nothing to do with the service. Crazy how a new issue occurs on the exact thing being worked on or recalled but not a service issue it's a customer issue. More

I generally like this dealer I found the service manager I was dealing with to be un-communicative. I was not informed as to whether they had received my car after it was towed (I I found the service manager I was dealing with to be un-communicative. I was not informed as to whether they had received my car after it was towed (I was told I would be); I was told parts could take up to 2 days to get (it took a week to have the car done); I wasn't informed about the progress of the repair (as I said it took a week); I wasn't told that the recall repair that I suggested be done, would in fact be done; I texted the manager 5 days after the car was dropped off, inquiring about what was happening and didn't get a response. When I was told that the car was ready, I asked why I was in the dark for 7 days and I was told "I was out for a few days and so was the tech who worked on your car." I will request a different service rep next time. More

Kyle is very knowledgeable, friendly & extremely helpful in the car buying process. Highly recommended I would most certainly refer business to him & I would do business with him again. Keep up the great wo in the car buying process. Highly recommended I would most certainly refer business to him & I would do business with him again. Keep up the great work! More

Smooth and seemless transaction. Would recommend Kyle Beers and Ertle Subaru to all my family and friends. My family loves our new subaru and will continue buying from Ertle Beers and Ertle Subaru to all my family and friends. My family loves our new subaru and will continue buying from Ertle More

Need better communication Polite employees but communication is lacking. I only receive a call when there is recommended add on services - I need to call several times to see i Polite employees but communication is lacking. I only receive a call when there is recommended add on services - I need to call several times to see if car is ready, after car was in shop for several days, even when they said it was done I arrived 20 minutes later to see it still in the garage. More