Ertle Subaru

Great !! Very nice to deal with, explained all information provided to me and assisted with everything I needed. They were able to complete my sale in less th Very nice to deal with, explained all information provided to me and assisted with everything I needed. They were able to complete my sale in less than 2 hours which was important to me. More

This was our first service at Ertle Subaru.Everyone was This was our first service at Ertle Subaru.Everyone was courteous and professional. The service technician kept us informed ,mechanic did a great j This was our first service at Ertle Subaru.Everyone was courteous and professional. The service technician kept us informed ,mechanic did a great job .Our over all experience was very good ...we highly recommend. More

Service Check in was fast and easy. Service advisor was friendly and informative. Waiting room very clean. Coffee and snacks available. Problem was resolved. Check in was fast and easy. Service advisor was friendly and informative. Waiting room very clean. Coffee and snacks available. Problem was resolved. Great service More

It was a very good service. Did an inspection and oil change. They also replaced a rear light. It was all done very quickly thank you change. They also replaced a rear light. It was all done very quickly thank you More

Service on our Forester Parts had to be ordered, but they offered a loaner vehicle so our car was kept over the weekend. The actual price on the needed repairs was actually Parts had to be ordered, but they offered a loaner vehicle so our car was kept over the weekend. The actual price on the needed repairs was actually less than quoted, so we were satisfied. More

OK, so as I said, I love this place and always give a 5 star. Last time it was only 3 as I had my Impreza in for a parking brake cable lock up and it was a train wreck, Cable didn't get fixed and brought i star. Last time it was only 3 as I had my Impreza in for a parking brake cable lock up and it was a train wreck, Cable didn't get fixed and brought it back. This time it was done perfectly and I have to thank Bill Finamore for getting things done! I took the car back, Bill got my car in and got me a loner in like 10 minutes and this time when I got the car back it was perfect! So my 5 stars again and a tip of my hat to Bill! (Nice to see Jim and Meghan Ertle again too! If you go buy a car, stop in and say hi! :) More

I always give a great rating because they are awesome but this time however, I took my Impreza in because the parking brake cable seized and wouldn't let go. After it being there for 2 days, I was told there this time however, I took my Impreza in because the parking brake cable seized and wouldn't let go. After it being there for 2 days, I was told there was nothing wrong with the cable but I needed $52.00 in bulbs as it seems like suddenly my one headlight was out, my license plate bulb was out and get this... one of my tail lights were out. Funny I had just replaced the tail lights with brand new LED bulbs just 2 weeks prior! About $35.00 for the 2 (tax et al) and they replaced my LEDs with standard bulbs and threw away my LEDs. When I rose a bit of xxxx and wanted my LEDs back (if they were defective the have a year warranty!) so I could replace them but no, they tossed them. The basic attitude of the staff there was like "oh well." I was fuming. 2 days later my cable locked up again and it is currently in the shop as I type this. Bill is always nice though and does his best to help me any time. More

When I walked in the service reps were not customer friendly or courteous. Took too long to just do a oil change and tire rotation. friendly or courteous. Took too long to just do a oil change and tire rotation. More

Unhappy My experience's with you were not pleasant and I already filled out a review and I don't particularly care to relive those experiences again. Look up My experience's with you were not pleasant and I already filled out a review and I don't particularly care to relive those experiences again. Look up my last review! V/R Richard Van Vliet More

Great customer service very much appreciated. We were only at dealership for less than two hours. No rush or hard selling just very easy going employees only at dealership for less than two hours. No rush or hard selling just very easy going employees More