Ertle Subaru

Excellent experience! A pleasure to buy a car here! Amazing customer service and the best sales person! I plan to be a repeat customer and I highly recommend this dealers A pleasure to buy a car here! Amazing customer service and the best sales person! I plan to be a repeat customer and I highly recommend this dealership to anyone! Jonathan in sales was great to work with! More

Very efficient staff. Was treated fairly. No beating around the bush. I got a very good deal and i was pleased with the customer experience. I would recommend shopping for Was treated fairly. No beating around the bush. I got a very good deal and i was pleased with the customer experience. I would recommend shopping for a used car here. More

Great Experience From scheduling to the time it took for my vehicle to get serviced, the experience was one of the best in servicing that I have encountered. I am conf From scheduling to the time it took for my vehicle to get serviced, the experience was one of the best in servicing that I have encountered. I am confident that my vehicle will be serviced right. Keep up the great work... More

Used car service Airbag light flashing on the 2011 Missan Rouge I purchase a little k as than a year ago. They couldn’t figure out the problem. They send me to Nissan Airbag light flashing on the 2011 Missan Rouge I purchase a little k as than a year ago. They couldn’t figure out the problem. They send me to Nissan dealership to get a diagnostic test done. Nissan said I needed an airbag module replaced. Waited two hours at Nissan for James at Ertle Subaru to call back Nissan to see if Ertle Subaru would pay for the repair. The nice service rep. at Nissan felt bad having sit fir two hours and had not heard back from Ertle Subaru. So he tells to leave and he will text once he fears back from Ertle Subaru. Mind you that I’ve been sitting at Nissan since 8am it is now 10:30 am. So I left for work then. At 1:30 pm I get a text from Nissan telling me that Ertle Subaru declined the repair. I called James at Subaru and tells me “ yeah I spoke with Lujevoyr used car sales manager and said that you had the car for almost a year, and if you want to speak with him he can maybe sell you another used vehicle.” so at this point I said wow!!! And I hung up. When I bought the used Nissan Rouge from ErtlecSubatu they were telling me how great of a used vehicle I was buying! This was my first and last time I do business with them. My neighbors warned me about doing business with Ertle Subaru. But I decided to give them a shot instead of listening to my neighbors. And they screwed me! Good job to the used car sales manager for saving Mr. Ertle $1,600.00 or so ( what the repair would’ve have cost) and losing a first time customer. I would not trust them on selling me another used vehicle. And their claim that 150 point inspection is performed on their used vehicles is xxxxxxxxx. Cause when I went to get the Nissan Rouge inspected several months after purchase it failed inspection cause the tires they had on the car had numerous small crack on the walls of the tires and needed back breaks. Mind you that I only had put three thousand miles on the vehicle. After arguing with them they did replace the tires and back breaks. I guess they can ignore some things while performing their so called 150 point inspection. Good job Luke on screwing customers. I’m sure Mr. Jim Ertle might be proud if you. And to think that your company opens up another used car dealership in Bartonsville so lire customers can get screwed. I should’ve stuck with Ray Price. For 13 years I’ve purchased vehicles from them and always took care of me. Ray price I’m coming back to you! More