Ertle Subaru

Great Experience with Ertle Subaru Meghan was an awesome salesperson and the finance people did an incredible job finding me great rates ! Everyone was extremely friendly, and Meghan wa Meghan was an awesome salesperson and the finance people did an incredible job finding me great rates ! Everyone was extremely friendly, and Meghan was very informative and answered all of my questions. This is my first Subaru, and I am very happy so far! More

Delays I waited 2hrs 15mins for a scheduled routine oil change. I arrived ten minutes prior to my ten o’clock appt to check in. An hour and fifty minutes lat I waited 2hrs 15mins for a scheduled routine oil change. I arrived ten minutes prior to my ten o’clock appt to check in. An hour and fifty minutes later a sales member met me in the waiting area and apologized saying “I’m so sorry for the wait, we have a new computer system. You should be done shortly.” Clearly my car was forgotten about. After the oil change was finally done, the sales member said there was no charge because of the mix up. Although I appreciate being compensated, waiting over two hours for an oil change is ridiculous. I have had issues in the past with wait times, or somehow my appointment that was made online did not show up in the system, even when I had a confirmation email. The automotive services themselves are good, but scheduling and timing needs attention too. More

Will work work you! Like in the title Zack will explain and get you the best deal. If you experienced or your first time put your trust into Ertle Subaru. Like in the title Zack will explain and get you the best deal. If you experienced or your first time put your trust into Ertle Subaru. More

Fell in love with Subaru all over again!! After totaling my previous Subaru I was considering looking for a different car brand. But after searching I didn’t find anything that sparked my inte After totaling my previous Subaru I was considering looking for a different car brand. But after searching I didn’t find anything that sparked my interest. My dad and I found this Subaru at Ertle and I instantly fell in love. Zach was so helpful throughout the process and always kept me updated with what was going on. Needless to say I cannot be any happier, and I’ve definitely committed to Subaru for the rest of my life. More

Great experience Awesome experience. Customer service was great. Easy buying experience. Love my new Subaru disappointed I didn’t get a Subaru earlier. Ertle Subaru m Awesome experience. Customer service was great. Easy buying experience. Love my new Subaru disappointed I didn’t get a Subaru earlier. Ertle Subaru made the buying process very easy. More

Help & Understanding with MAJOR repair Intervened with manufacturer to get major engine component covered by warranty saving me thousands of dollars. Much appreciated! :-) After 111,000 m Intervened with manufacturer to get major engine component covered by warranty saving me thousands of dollars. Much appreciated! :-) After 111,000 miles my 2014 Forester started using excessive amounts of oil. Required "short block" engine replacement. Got the part covered by warranty and I paid only labor. More

Best of the best Hdmds down the best car buying experience I have ever had. It was like buying from a friend. Thanks jay you are the best ever Hdmds down the best car buying experience I have ever had. It was like buying from a friend. Thanks jay you are the best ever More

Wait time longer than expected Overall good service. Wait was longer than expected. Friendly staff. I would recommend to others.i don't have any more remarks at this time. I would Overall good service. Wait was longer than expected. Friendly staff. I would recommend to others.i don't have any more remarks at this time. I would use these services again. More

I thought the final invoice was much more than I was told. Mt appointment was for and oil change, tire rotation and inspection. I was told brake pads were needed at a cost of $279.00 and the brake fluid shoul Mt appointment was for and oil change, tire rotation and inspection. I was told brake pads were needed at a cost of $279.00 and the brake fluid should be changed. Also changed rear wiper blade. Oil change $49.95 Tire Rotation $19.95 Brakes Pads $279.90 (added cost of pads $86.35 which I thought was in the $279.90 quote) Brake Flush $176.03 did not expect or was told this amount. Wiper blade $13.50 Inspection $00.00 Total: $539.33 Tax: $32.70 GT: $572.03 Bill was $577.71 with some parts added. More

excellent first oil change--free and quick first oil change on new car was free. service friendly and quick, pleasant waiting room, complimentary coffee and water makes the wait even more pleas first oil change on new car was free. service friendly and quick, pleasant waiting room, complimentary coffee and water makes the wait even more pleasant More