Ertle Subaru

Everything clearly explained. Photos provided of defective parts. Offered to pick me up at dinner when my car was ready. Mechanic worked to see if there were promotions to lower Photos provided of defective parts. Offered to pick me up at dinner when my car was ready. Mechanic worked to see if there were promotions to lower costs. Overall another excellent Ertle experience. More

It was easy to make the appointment. It was also easy once we got to Ertle. And all things considered, we didn’t have to wait too long. Thank you very much for your excellent service. It was also easy once we got to Ertle. And all things considered, we didn’t have to wait too long. Thank you very much for your excellent service. More

Scheduling was quick and easy. I was surprised about the air cooling filter- didn't know there was one, let alone it needed to be changed. I wish they had physically shown me the w I was surprised about the air cooling filter- didn't know there was one, let alone it needed to be changed. I wish they had physically shown me the wiper blades that were "ripped" as I had not seen any evidence of streaking. But I am not sorry they replaced them as I trust that they were damaged and winter is coming. Overall very pleased. More

From sales to service everyone is great! And I am vey happy with my crosstrek And I am vey happy with my crosstrek More

Top flight dealership with excellent customer service at all levels and the support staff are well trained to handle all questions. all levels and the support staff are well trained to handle all questions. More

Fix the insulation strip on the bottom of my windshield inside my vehicle. I'm not sure how it popped up but hopefully it will stay down. It's a new vehicle so we will see. inside my vehicle. I'm not sure how it popped up but hopefully it will stay down. It's a new vehicle so we will see. More

Your financial manager did an outstanding job, everything went smooth and efficiently. This is my 2nd time buying here and I’ll continue to come back. went smooth and efficiently. This is my 2nd time buying here and I’ll continue to come back. More

The front end of the car has a lot of damage. You sent out the car for repair and didyfix it. You sent out the car for repair and didyfix it. More

I left not really knowing if my problem was a problem or not. But the solution was a $3200 fix if it happened again (passenger seat sensors for the air bag.) I was told the warning wasn't on while it was at not. But the solution was a $3200 fix if it happened again (passenger seat sensors for the air bag.) I was told the warning wasn't on while it was at the dealership. 2 miles down the road with a passenger and the light comes on! Did no one think to drive it around a little bit with a passenger? A couple days later, after the 25 point check, my oil light comes on. It was at least a quart low. That didn't happen in a week, so don't tell me you checked the oil. Lastly, the lid of the windshield wash fluid was left open. Sloppy job at best. I'll be calling someone else about the air bag. More

TIFFANY ENTLER WAS GOOD TO ME VERY PLEASEANT AND HELPFUL ON 8/12/23 FOR SERVICE THANK YOU LEILA DELONG NICE WORK TIFFANY ENTLER HELPFUL ON 8/12/23 FOR SERVICE THANK YOU LEILA DELONG NICE WORK TIFFANY ENTLER More