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Ertle Subaru

Stroudsburg, PA

4.7
2,581 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,581 Reviews of Ertle Subaru

August 16, 2023

Your financial manager did an outstanding job, everything went smooth and efficiently. This is my 2nd time buying here and I’ll continue to come back. More

by shelleyann359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, Denny Castellaneta, Stephen Lepre
Aug 17, 2023 -

Ertle Subaru responded

We're so glad to know that you've had consistently smooth and efficient buying experiences at Ertle Subaru! Our finance and sales teams appreciate your support and look forward to seeing you again for your third vehicle purchase. Enjoy the new ride!

August 16, 2023

Fix the insulation strip on the bottom of my windshield inside my vehicle. I'm not sure how it popped up but hopefully it will stay down. It's a new vehicle so we will see. More

by rip2244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Aug 17, 2023 -

Ertle Subaru responded

We appreciate your feedback and are glad we could assist with the insulation strip on your windshield at Ertle Subaru. We're here to help if you need any further assistance and are wishing you safe travels!

August 15, 2023

The front end of the car has a lot of damage. You sent out the car for repair and didyfix it. More

by COACHPATNEYSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Meghan Ertle, Juan Bodden
Aug 16, 2023 -

Ertle Subaru responded

I would appreciate the opportunity to make things right for you. If you would consider providing me with some more information about your visit, I've listed my contact information here. Thank you, Tim Kelly - Service Manager - 570-213-4050

August 15, 2023

I left not really knowing if my problem was a problem or not. But the solution was a $3200 fix if it happened again (passenger seat sensors for the air bag.) I was told the warning wasn't on while it was at More

by tjscdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Aimer
Aug 16, 2023 -

Ertle Subaru responded

I'm sorry to read about your recent experience with us. It's important that our customers leave feeling confident in the services provided, and it sounds like we missed the mark here. I understand your frustration and I'd appreciate a chance to discuss this further so we can better understand what happened and how we might be able to make things right for you. Please feel free to reach out at your earliest convenience. Thank you, Tim Kelly - Service Manager - 570-213-4050

August 13, 2023

TIFFANY ENTLER WAS GOOD TO ME VERY PLEASEANT AND HELPFUL ON 8/12/23 FOR SERVICE THANK YOU LEILA DELONG NICE WORK TIFFANY ENTLER More

by LEILA DELONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Aug 15, 2023 -

Ertle Subaru responded

We're so glad to know that Tiffany provided you with excellent service at Ertle Subaru! We'll be sure to pass along your kind words. Thanks for the review and we look forward to seeing you again in the future!

August 13, 2023

As usual great service. Would recommend always. Great waiting area and refreshments provided, and kept up to date on what is happening. More

by bridget87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Aug 14, 2023 -

Ertle Subaru responded

Your continued support means so much to our Ertle Subaru team! Thanks for sharing this positive feedback.

August 11, 2023

Very clean, always willing to help customers, amazing, great quality, fast at what they do More

by brianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Aug 14, 2023 -

Ertle Subaru responded

Thank you for being a loyal client of Ertle Subaru, Brianna! We appreciate your support.

August 11, 2023

Very courteous and knowledgeable. nn nn nnn nnn nnn nnn nnnn nnnnn nnnn nnnn nnnn More

by johnmelchiori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Aug 14, 2023 -

Ertle Subaru responded

Thank you, John, for leaving Ertle Subaru a five-star review!

August 10, 2023

Very nice people and I love the fact that the oil change is $20!! Also, they were able to squeeze me in last minute when I really needed my oil change. On top of that, I am going to be traveling a far dista More

by Izzycontino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Aug 10, 2023 -

Ertle Subaru responded

We're glad to know you had a great experience at Ertle Subaru! We always aim to provide top-notch service and ensure your vehicle is in the best shape for all your travels. Thanks for recommending us!

August 10, 2023

Excellent service and workmanship! I love the complimentary rental car option that came with my car when I purchased it! Highly recommended! More

by philbrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Aug 10, 2023 -

Ertle Subaru responded

We're so glad to know you enjoyed the complimentary rental car option and our service at Ertle Subaru! Thanks for recommending us. We appreciate it.

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