
Ertle Subaru
Stroudsburg, PA
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2,581 Reviews of Ertle Subaru
The dealership is great. My service advisor was not. He was extremely pushy and only seemed to care about selling additional unneeded or wanted services. And if he did his jo My service advisor was not. He was extremely pushy and only seemed to care about selling additional unneeded or wanted services. And if he did his job and checked the history he would know I did several services that he said I needed done already. His attitude and demeanor was horrendous. I’ll come back but I will never deal with Nick again. More
I have been using Ertle for over 20 years. I have purchased 11 cars during that period. In all that time the service in sales and repairs has been excellent. The personnel are efficient, po I have purchased 11 cars during that period. In all that time the service in sales and repairs has been excellent. The personnel are efficient, polite, professional and knowledgeable. I have recommended Ertle both to family and friends. More
Kathy Aimer was very pleasant and knowledgeable about the work at hand. She let me know what was going on with the vehicle as it was being serviced. work at hand. She let me know what was going on with the vehicle as it was being serviced. More
After returning to the place three times, Ertle was able to find out where the water leak was coming from. Once the problem was identified it took almost 2 1/2 weeks to get it repaired. They did supply ano to find out where the water leak was coming from. Once the problem was identified it took almost 2 1/2 weeks to get it repaired. They did supply another car for our use More
Friendly and helpful service! Stephanie spent so much time with me and patiently answered all my questions. She was never pushy or in a rush. All of the staff seems dedicated a Stephanie spent so much time with me and patiently answered all my questions. She was never pushy or in a rush. All of the staff seems dedicated and warm, working together as a family. Ertle is a great local business! More
Ertle is conveniently located for me, their system for service is efficient and reliable, and the service I have received has been very good. Nice waiting area, nice restroom, and nice loaner vehicle. service is efficient and reliable, and the service I have received has been very good. Nice waiting area, nice restroom, and nice loaner vehicle. More
My problem was not resolved, I tried to call twice to get a hold of someone and never got a return call. Car still having same issues even after I spent over $2000 on a car. a hold of someone and never got a return call. Car still having same issues even after I spent over $2000 on a car. More
Very good. Vehicle was parked under a pine tree which dropped sap (some large enough to obstruct front window view) on the car so, it would have been nice if i Vehicle was parked under a pine tree which dropped sap (some large enough to obstruct front window view) on the car so, it would have been nice if it was cleaned upon returning it. More