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Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews
Call Dealership (570) 213-4047
View Awards

798 N 9th St

Stroudsburg, PA

18360

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2,586 Reviews of Ertle Subaru

June 24, 2023

The sales team members are friendly, attentive, and understanding. Great service and a clean show room. I 100% recommend. More

by nikkielouis1983
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Juan Bodden, Kathy Aimer, Nick Graver
Report | Print
Jun 26, 2023 -

Ertle Subaru responded

Thanks for the recommendation, Nikki! We're glad you had a great experience with our sales team. If there's anything else we can do for you, just let us know. Have a wonderful day! - The Ertle Subaru Team

June 23, 2023

The people were courteous and helpful and my vehicle was serviced promptly after I got there I would not hesitate to have my vehicle serviced there again. More

by nelson.swartz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry, Vincent Ashley, Nick Gouny
Report | Print
Jun 26, 2023 -

Ertle Subaru responded

We're happy you enjoyed our team's friendly and efficient vehicle servicing process, Nelson! We appreciate your business and look forward to seeing you again at Ertle Subaru. Safe travels!

June 23, 2023

My overall experience with the staff in purchasing my vehicle was five star customer care More

by Cjheid1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, Stephen Lepre
Report | Print
Jun 23, 2023 -

Ertle Subaru responded

Thank you for working with the Ertle Subaru team. We appreciate your support!

June 23, 2023

The service department provided excellent service . The service employees were , efficient, pleasant & knowledgeable . The free car wash & pick up experience were icing on the cake ! Thank you Ertle ! More

by GAPSCAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Report | Print
Jun 26, 2023 -

Ertle Subaru responded

Your review is everything we hope to see! It's our pleasure to welcome our customers with courteous and professional service, and we're delighted that you appreciated our complimentary car wash and pick-up experience. Safe travels from all of us at Ertle Subaru!

June 23, 2023

Very in experience service , Ertle dealership needs improvement instantly. I’m still waiting three months later for a Subaru expert to contact me More

by dpoeticsoul555
Workmanship
Recommend Dealer
No
Employees Worked With
Meghan Ertle, Tiffany Entler
Report | Print
Jun 26, 2023 -

Ertle Subaru responded

I'm sorry to hear about your experience working with our team. We strive to provide excellent service, and I'm very sorry that we've missed the mark. If you're open to discussing the feedback further, I'd appreciate the opportunity to learn more about your experience and see how I can help. I've listed my contact information below and hope to hear from you. Thank you, Tim Kelly - Service Manager - 570-213-4050

June 23, 2023

Tiffany is personable and listens. Ertle currently seems to be well managed and attentive to customer service and the community More

by debboyle1040
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Nick Graver, Stefanie Asaro
Report | Print
Jun 26, 2023 -

Ertle Subaru responded

Thank you for the positive review! We're glad to hear that Tiffany provided excellent service and that Ertle Subaru is focused on customer satisfaction. Your feedback means a lot to us, and we appreciate your support. Have a great day!

June 22, 2023

Place clean, great staff, amazing service, great comunication on what wrong with your own vehicle and listens to what you think is wrong and check. More

by ONEGRAY721
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Report | Print
Jun 22, 2023 -

Ertle Subaru responded

Thank you for the review! We strive to deliver attentive service, and we are glad to hear that you had a great experience at Ertle Subaru. We appreciate your feedback and hope to see you again in the future!

June 22, 2023

I appreciate the offer and quick response and update that you give. The coupons are a big help More

by SALMONKENROY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry, Vincent Ashley
Report | Print
Jun 22, 2023 -

Ertle Subaru responded

Thank you for the review! We hope to see you back again at Ertle Subaru!

June 22, 2023

Very attentive to our needs and wants. Time was a concern in which they handled fantastic. Highly recommend. More

by BDRAKE3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Jon Richardson, Justin Searle
Report | Print
Jun 22, 2023 -

Ertle Subaru responded

We're so glad to hear that we were able to meet your needs and provide you with fantastic service! Thank you for recommending Ertle Subaru. We appreciate your support!

June 22, 2023

Tiffany is wonderful! We had a issue with the oil pressure light coming on. We were going to a funeral 396 miles away and wanted to make sure that the 2017 Outback woul More

by ALYLE54
Service Time
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Report | Print
Jun 22, 2023 -

Ertle Subaru responded

Thank you for the great review! We're so glad that Tiffany could assist you with your Outback and ensure it was ready for your trip. We appreciate your business and look forward to serving you again in the future. Drive safely! - The Ertle Subaru Team

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