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Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,586 Reviews of Ertle Subaru

June 01, 2023

You tried to sell me air filters for cabin and engine. Upon inspection when I got home they were both clean. You told me to change brake fluid. Also clean and clear not milky at all. Not cool. As for the More

by jamesaccatino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry
Jun 02, 2023 -

Ertle Subaru responded

I am glad to hear that our staff treated you with respect and kindness, James. However, I apologize for the delay in completing our services and for any negative impression our suggestions left. I will share your feedback with my team to help us improve, and if there is anything else I can do for you, please reach out. Thank you, Tim Kelly - Service Manager - 570-213-4050

June 01, 2023

had check engine light come on while right up the road they took car in right away and serviced it quick replaced sensor under warranty More

by johnanmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
vincent ashley randy hernandez, Kathy Aimer, Lauren Bradford, Ashley Bierbaum, Ashley Ortiz, Tiffany Entler, Alia Irizarry
Jun 02, 2023 -

Ertle Subaru responded

Thank you for the review! We appreciate your business and hope to see you back again at Ertle Subaru. Safe travels!

May 31, 2023

Excellent team here at Stroudsburg. Got my car service including a recall they found. They offered a loaner car due to the time the recall was going to take. Awesome folks here, thanks More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Alia Irizarry
May 31, 2023 -

Ertle Subaru responded

Danny, thank you for this glowing review of Ertle Subaru! We truly appreciate your business!

May 31, 2023

They had the truck I wanted at a fair price. Dealer mark ups weren't to crazy Everyone was nice to deal with. More

by GUYGRUBB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Lepre
May 31, 2023 -

Ertle Subaru responded

We're thrilled to see you had a positive experience with us here at Ertle Subaru! It's great to know that we were able to offer you the truck you wanted at a fair price. We take pride in providing an enjoyable car-buying experience for all of our customers. Thank you again for your support!

May 30, 2023

My experience has always been very satisfying. The staff is always professional and attentive. The facility is very comfortable, modern and clean. This is why I choose to wait for my service. I ap More

by Auguste248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
May 31, 2023 -

Ertle Subaru responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

May 28, 2023

Ertle Subaru has a great $19. 72 oil change special going on. Tiffany Entler is always friendly and the staff take great care of my vehicle. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
May 30, 2023 -

Ertle Subaru responded

We're thrilled to see you had such a positive experience with Tiffany and the team here at Ertle Subaru, Kevin. Thank you for the 5-star review! Our staff takes great pride in providing friendly and quality service to our customers, and we're glad to hear that your vehicle is well cared for. We hope to see you again down the road.

May 28, 2023

Found it good just need to be more informative if it's a major job like mi e was More

by trabco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
May 31, 2023 -

Ertle Subaru responded

Thank you for this feedback. We are always looking for ways to improve, and we will be sure to keep this in mind in the future. With regard to your repair, I would be happy to speak with you to see if I can answer any questions you may have. If you are willing to discuss this further, please feel free to reach out. Best, Tim Kelly - Service Manager - 570-213-4050

May 28, 2023

Every staff Is caring and professional. They informed me along the way with my car oil change. They offered to bring my car to work. The s t aff go out of the way with customer service. More

by KKENT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry
May 30, 2023 -

Ertle Subaru responded

We're thrilled to hear that our staff at Ertle Subaru provided caring and professional service during your oil change. We are dedicated to always going the extra mile to offer convenient options like bringing your car to work. Thank you for sharing your experience!

May 27, 2023

Very satisfied with all the staff. All the service appointments were on time and done quickly More

by glenn0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Richardson, Stefanie Asaro
May 30, 2023 -

Ertle Subaru responded

It is great to hear that our team has provided efficient and thorough service. Thank you for choosing Ertle Subaru!

May 27, 2023

Best and easiest car sale I’ve ever had. And of course Anthony’s my son and I think he’s the best but really he did a fabulous job. Thank you to everyone who helped get me into my Toyota C More

by LILMCCREADY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, Anthony Rizzo, Denny Castellaneta, Stephen Lepre
May 30, 2023 -

Ertle Subaru responded

We are thrilled to hear that you had an easy and seamless car purchase at Ertle Subaru! Thanks for giving us a shoutout and supporting our business. We're happy to have you and your son as part of the Ertle Subaru team!

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