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Ertle Subaru

Stroudsburg, PA

4.7
2,590 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,590 Reviews of Ertle Subaru

June 02, 2023

Professional and personal in their interactions with me. I felt I was in good hands and could trust my purchase was truly reliable. More

by jewellwoods01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Tiffany Entler, Justin Searle, Nick Graver
Jun 02, 2023 -

Ertle Subaru responded

We're thrilled to hear that our team provided you with a professional and personal experience during your visit to Ertle Subaru. It means a lot to us that you trusted us with your purchase. Enjoy your new vehicle, and we hope to see you back!

June 02, 2023

Tim made everything right when I had a problem with the communication regarding my service. More

by jak2673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tim Kelly
Jun 02, 2023 -

Ertle Subaru responded

Thank you for the review! We are so glad to hear that Tim was able to help fix things. Drive safely, and we hope to see you again at Ertle Subaru!

June 01, 2023

You tried to sell me air filters for cabin and engine. Upon inspection when I got home they were both clean. You told me to change brake fluid. Also clean and clear not milky at all. Not cool. As for the More

by jamesaccatino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry
Jun 02, 2023 -

Ertle Subaru responded

I am glad to hear that our staff treated you with respect and kindness, James. However, I apologize for the delay in completing our services and for any negative impression our suggestions left. I will share your feedback with my team to help us improve, and if there is anything else I can do for you, please reach out. Thank you, Tim Kelly - Service Manager - 570-213-4050

June 01, 2023

had check engine light come on while right up the road they took car in right away and serviced it quick replaced sensor under warranty More

by johnanmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
vincent ashley randy hernandez, Kathy Aimer, Lauren Bradford, Ashley Bierbaum, Ashley Ortiz, Tiffany Entler, Alia Irizarry
Jun 02, 2023 -

Ertle Subaru responded

Thank you for the review! We appreciate your business and hope to see you back again at Ertle Subaru. Safe travels!

June 01, 2023

Everything about the purchase was smooth and quick. Finance Manager was the easiest and most direct to deal with. More

by ASHARPE272
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denny Castellaneta, Stephen Lepre
Jun 01, 2023 -

Ertle Subaru responded

Thank you for the review! We appreciate your business and are wishing you safe travels in your new vehicle! - The Ertle Subaru team

June 01, 2023

Took my car in for my 1st service. Staff was helpful and friendly. They took care of my car and I was out in leas than an hour. More

by jruiz211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Grahek, Vincent Ashley, Chris McGrath
Jun 01, 2023 -

Ertle Subaru responded

We're so glad to hear that you had a great experience during your first service with us! Our staff here at Ertle Subaru strives to provide friendly and efficient service, so we're thrilled that it shows. Thank you for taking the time to write us a 5-star review. We hope to see you soon for any of your future servicing needs!

May 31, 2023

Excellent team here at Stroudsburg. Got my car service including a recall they found. They offered a loaner car due to the time the recall was going to take. Awesome folks here, thanks More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Alia Irizarry
May 31, 2023 -

Ertle Subaru responded

Danny, thank you for this glowing review of Ertle Subaru! We truly appreciate your business!

May 31, 2023

They had the truck I wanted at a fair price. Dealer mark ups weren't to crazy Everyone was nice to deal with. More

by GUYGRUBB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Lepre
May 31, 2023 -

Ertle Subaru responded

We're thrilled to see you had a positive experience with us here at Ertle Subaru! It's great to know that we were able to offer you the truck you wanted at a fair price. We take pride in providing an enjoyable car-buying experience for all of our customers. Thank you again for your support!

May 30, 2023

My experience has always been very satisfying. The staff is always professional and attentive. The facility is very comfortable, modern and clean. This is why I choose to wait for my service. I ap More

by Auguste248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
May 31, 2023 -

Ertle Subaru responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

May 28, 2023

Ertle Subaru has a great $19. 72 oil change special going on. Tiffany Entler is always friendly and the staff take great care of my vehicle. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
May 30, 2023 -

Ertle Subaru responded

We're thrilled to see you had such a positive experience with Tiffany and the team here at Ertle Subaru, Kevin. Thank you for the 5-star review! Our staff takes great pride in providing friendly and quality service to our customers, and we're glad to hear that your vehicle is well cared for. We hope to see you again down the road.

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