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Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,586 Reviews of Ertle Subaru

June 07, 2023

Service and the people are great. Explained the multi-inspection that was done and made a few suggestions, which is appreciated. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jun 07, 2023 -

Ertle Subaru responded

It was our pleasure to serve you and keep you informed throughout the visit, Chris. Thank you for the excellent review and for trusting Ertle Subaru with your vehicle's multi-point inspection. Have a wonderful day and we hope to see you again down the road!

June 07, 2023

service was fast & I waited comfortably there while my was being serviced. I was able to message any questions I had directly to my agent in the department More

by ANNEG139
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jun 07, 2023 -

Ertle Subaru responded

We're glad to hear that your service experience with us was both efficient and comfortable. Our team at Ertle Subaru strives to provide top-notch service for all of our guests, and we're glad that we could deliver that. Thank you for choosing us, safe travels until we see you next time!

June 07, 2023

I've purchased 2 Subarus from Ertle and I researched many other Subaru dealers in the PA/NJ region before returning to Ertle and my now go-to Sales Rep Joe Alicea. The entire staff from the sales team, finan More

by nick710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Joseph Alicea, Tiffany Entler, Nick Graver, Winston Little
Jun 08, 2023 -

Ertle Subaru responded

Nick, your review is everything we hope to see! We're absolutely thrilled our entire team has made your experiences seamless and that Joe has been the ideal salesperson for you. Thank you for being such a wonderful Ertle Subaru customer!

June 07, 2023

The dealership in general is comfortable. Plenty of places to sit or work. The staff is accessible and friendly. Vincent was wonderful and accommodating. More

by clasinglet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent!, Kathy Aimer, Tiffany Entler, Alia Irizarry
Jun 07, 2023 -

Ertle Subaru responded

We're thrilled to hear you've found Ertle Subaru and our team so welcoming! Thanks for giving Vincent a shout-out. Have a wonderful day!

June 07, 2023

Service on the premises was excellent but communications during the time between when we placed our order and picked up our vehicle could have been better. It was a bit difficult to arrange our vehicle pick More

by crotonjan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Juan Bodden
Jun 07, 2023 -

Ertle Subaru responded

We appreciate your positive rating and honest feedback. At Ertle Subaru, our goal is to ensure our customers feel completely satisfied with their experiences, and we apologize for the miscommunication that occurred on our end. I would be happy to discuss this matter further if you would like to reach out to me directly. Thank you for your understanding. --Meghan Ertle - General Sales Manager - 570-213-4015

June 02, 2023

Professional and personal in their interactions with me. I felt I was in good hands and could trust my purchase was truly reliable. More

by jewellwoods01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Tiffany Entler, Justin Searle, Nick Graver
Jun 02, 2023 -

Ertle Subaru responded

We're thrilled to hear that our team provided you with a professional and personal experience during your visit to Ertle Subaru. It means a lot to us that you trusted us with your purchase. Enjoy your new vehicle, and we hope to see you back!

June 02, 2023

Tim made everything right when I had a problem with the communication regarding my service. More

by jak2673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tim Kelly
Jun 02, 2023 -

Ertle Subaru responded

Thank you for the review! We are so glad to hear that Tim was able to help fix things. Drive safely, and we hope to see you again at Ertle Subaru!

June 02, 2023

Always a pleasant experience at Ertle. Easy to make an appointment online, time spent waiting for service to be completed is acceptable and waiting area is comfortable, Really can't ask More

by BRUCEFAN529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jun 02, 2023 -

Ertle Subaru responded

We appreciate you taking the time to leave feedback about your recent service experience at Ertle Subaru. It's great to hear that scheduling online was simple and convenient, and that our waiting area met your expectations. Thank you for entrusting your vehicle with us!

June 01, 2023

Everything about the purchase was smooth and quick. Finance Manager was the easiest and most direct to deal with. More

by ASHARPE272
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denny Castellaneta, Stephen Lepre
Jun 01, 2023 -

Ertle Subaru responded

Thank you for the review! We appreciate your business and are wishing you safe travels in your new vehicle! - The Ertle Subaru team

June 01, 2023

Took my car in for my 1st service. Staff was helpful and friendly. They took care of my car and I was out in leas than an hour. More

by jruiz211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Grahek, Vincent Ashley, Chris McGrath
Jun 01, 2023 -

Ertle Subaru responded

We're so glad to hear that you had a great experience during your first service with us! Our staff here at Ertle Subaru strives to provide friendly and efficient service, so we're thrilled that it shows. Thank you for taking the time to write us a 5-star review. We hope to see you soon for any of your future servicing needs!

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