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Ertle Subaru

Stroudsburg, PA

4.7
2,585 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,585 Reviews of Ertle Subaru

April 12, 2023

Our service was wonderful, Winston was our sales person. He was fantastic. Everybody was very professional, and we will only deal with Hertel Subaru from this day forward. More

by LEEANN.BENEDETTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle
Apr 19, 2023 -

Ertle Subaru responded

Leeann, we're thrilled to hear that you had a wonderful experience with Winston and the rest of the team here at Hertel Subaru! Thank you for your kind words and we look forward to serving you again in the future.

April 12, 2023

They were sweet and transparent with their pricing. I would highly recommend Ertle Service Department. More

by ANTHONY.NEGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, David Kleiman, Kelsey Maddalena
Apr 19, 2023 -

Ertle Subaru responded

This feedback makes our day! Thank you for choosing Ertle Subaru, Anthony.

April 12, 2023

Extremely friendly and professional staff. They made sure all of my concerns were taken care of. They do a nice job on washing the car afterwards. More

by threeds133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler
Apr 18, 2023 -

Ertle Subaru responded

We're glad to hear our team took good care of your car! We appreciate the positive feedback and hope to see you again at Ertle Subaru for another friendly and thorough vehicle service!

April 12, 2023

Awesome people. Awesome Service. Fast Service. Trade in my car after service. We drive away a new car in 2 hours. Great experience. Will recommend it to friends and More

by YLC76120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Juan Bodden, Kathy Aimer, Jon Richardson
Apr 19, 2023 -

Ertle Subaru responded

Thanks for the great review of Ertle Subaru! We appreciate your support.

April 09, 2023

Ertle Subaru always provides friendly and courteous service. They are the best dealership I’ve ever worked with. I recommend them to everyone I know who is looking for a new car. More

by KatieV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Jason Cullen
Apr 18, 2023 -

Ertle Subaru responded

Katie, thank you for the review! We are thrilled to hear that you had a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

April 08, 2023

Employees were extremely friendly and service was great. Was out in about 60 minutes. Thank you More

by golly2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, David Kleiman, Kelsey Maddalena
Apr 19, 2023 -

Ertle Subaru responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

April 08, 2023

Best costumer service with the best oil change prices. They have friendly staff and willing to help. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 18, 2023 -

Ertle Subaru responded

Kevin, thank you for the review! We appreciate your business and hope to see you back again at Ertle Subaru. Safe travels!

April 08, 2023

The customer service I experienced was worlds apart from what I have become used to at other dealerships. From start to finish things just kept happening. First off, I got an appointment that accommodated m More

by davidH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Apr 18, 2023 -

Ertle Subaru responded

Thank you for the review, David! While we are glad to hear that you enjoyed your time working with our service team, the rest of your feedback is disappointing to receive. We strive to deliver a seamless and accommodating purchase experience, and it is disappointing that this was not better reflected in your time working with us. We will be sure to use this feedback to improve our practices in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Tim Kelly - Service Manager - 570-213-4050

April 08, 2023

Good good good good good good good good good good good 4 star dealership Subaru More

by davidgutter1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves
Apr 18, 2023 -

Ertle Subaru responded

Thank you for this high-star rating of Ertle Subaru! We appreciate your feedback!

April 07, 2023

€Thank you Meghan,Tiffany,Will for taking care of me and my car. Service was prompt, waiting area comfortable. Prior to my appointment I called to request the spare key which I didn’t get on initial purcha More

by CH.DEBBIE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Kussy, Will Sanchez,Service Guy for Coffee machine, Tiffany Entler
Apr 18, 2023 -

Ertle Subaru responded

Thank you so much for taking the time to leave Ertle Subaru a five-star review! We are thrilled that Meghan, Tiffany, and our team ensured your services were completed on time, and you left satisfied with your experience. See you next time, and we'll tell Kaylee you say hello!

Apr 19, 2023 -

CH.DEBBIE responded

Thank you, is my next oil change and tire rotation in Oct @ my expense?

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