Ertle Subaru

The staff was nice and professional as well as patient. They answered any questions I had. They answered any questions I had. More

Always accomadating when we use their service for out Suburu Accent. They gave us a loaner car so we did not have to wait for the time the car was in for service. Highly recommend their services. Suburu Accent. They gave us a loaner car so we did not have to wait for the time the car was in for service. Highly recommend their services. More

The whole process was easy and smooth. Everyone was very nice. Would highly recommend them Everyone was very nice. Would highly recommend them More

It was just a great experience all around right down to delivery of the car delivery of the car More

Service performed as desired. Technicians are capable, advisors were attentive. There is a reason I keep returning here to get service for my car. Technicians are capable, advisors were attentive. There is a reason I keep returning here to get service for my car. More

Stephen and Johnny did a great job in making the transaction work. Delivering the car to my home was also a plus. The delivery driver was also great. transaction work. Delivering the car to my home was also a plus. The delivery driver was also great. More

great service and friendly people. the hardest part was the wait , they made the buying process as quick and simple as possible. the hardest part was the wait , they made the buying process as quick and simple as possible. More

I was politely greeted as I showed up 15 minutes early. I had called a week in advance to make sure my oil change could be complete by 9:15, I had a 10:00 appointment scheduled 45 minutes away. I live in I had called a week in advance to make sure my oil change could be complete by 9:15, I had a 10:00 appointment scheduled 45 minutes away. I live in Easton and had a less than desirable time while purchasing my car and hadn't come back since. I thought I would give you another chance. My service rep took a walk-in before me then spent 15 minutes catching up with an old friend, I am now 20 minutes behind my appt time. At 9:20- I asked where my car was and I was told they were washing it, at 9:35 they called me to the desk because my car was ready, then my invoice wasn't ready, then at 9:40 the cashier said she was just going to ring it up since it was just an oil change and tire rotation. I added the tire rotation- although I thought it was a little strange that my tire pressures ranged from 230-200 when they were done. The greeter walked me to my car and we discussed what had happened, ask her she saw it all. Needless to say I was 30 minutes late for my other appointment, fortunately they understood. Needless to say you have solidified my reason on why I didn't come back after I purchased my car- POOR SERVICE. You lost a paying customer and people will hear about my ERTLE experience as I also work in the service business. More

Kathy in the service department just made us a repeat customer.we will be back for future service customer.we will be back for future service More

good service and Kathy was great Thank you I apreciate it. Nice speed too. thanks it. Nice speed too. thanks More