Back

Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

Directions

By Type

2,586 Reviews of Ertle Subaru

March 28, 2023

I got great service there from buying to having car serviced. I just wish it wasn’t so far away from me. More

by SKURJUNISBEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle
Mar 28, 2023 -

Ertle Subaru responded

Thank you for reviewing us! We are thrilled to hear that you are confident in the Ertle Subaru team to get the job done. Safe travels, and we hope to see you back!

March 28, 2023

Taking my car to my reg mechanic who services Subarus to see how much that was "OMG you need to fix this now" to the tune of nearly $2000, on a car with just 38,000 miles really needed. Came in for service More

by pocowild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Aimer, Tiffany Entler
Mar 29, 2023 -

Ertle Subaru responded

I sincerely apologize if your experience working with our team didn't reflect the seamless, prompt, efficient service we strive to provide. If you're interested in discussing this further, I'd like to address this feedback as soon as possible. I've listed my contact information below and hope to hear from you. Thank you, Tim Kelly - Service Manager - 570-213-4050

March 27, 2023

Great got me in and out even hung out with my 2 year son fast to More

by DAVID.WIDDOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rizzo, Kelsey Maddalena
Mar 27, 2023 -

Ertle Subaru responded

David, thank you for the review! We appreciate your business and hope to see you back again at Ertle Subaru. Safe travels!

March 27, 2023

Tiffany is very helpful, explains everything why we’re there for oil change & keys to be fixed! But disappointed that they can’t do the STARLINK that DONT WORK for some reason! Tech is not there???? More

by CBAUTISTA430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Mar 27, 2023 -

Ertle Subaru responded

Thank you for acknowledging Tiffany's quality care. However, I am sorry to hear that you are having trouble with your vehicle. I'd like to step in right away so that I may address your outstanding concerns and see if I can help improve your situation. If you are willing, please reach out to me at your earliest convenience. Best, Tim Kelly - Service Manager - 570-213-4050

Mar 27, 2023 -

CBAUTISTA430 responded

Can you please call us back to schedule again!

March 26, 2023

Throughout at least 25 years or more ertle Subaru has provided me with excellent service all around and that’s from the showroom to the service department so much that I haven’t left this dealership or s More

by STAR49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Where is Cathy Ertle ?, Kathy Aimer, Jim Ertle, Tiffany Entler
Mar 27, 2023 -

Ertle Subaru responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

March 25, 2023

Prompt, efficient, and courteous service from all hands. work on my car was completed in a timely manner. More

by bluejazz9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey in the parts department., Kathy Aimer
Mar 27, 2023 -

Ertle Subaru responded

Thank you so much for this glowing review of Ertle Subaru! We truly appreciate your excellent feedback!

March 25, 2023

The service is always fast and done correctly. There is never any additional work being pushed on you unnecessarily More

by ercagdas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler
Mar 27, 2023 -

Ertle Subaru responded

Our team is always happy to help you out! Thank you for supporting Ertle Subaru and we will see you next time!

March 25, 2023

Great friendly staff, communication and service. Staff communicated repairs needed, cost, priorities and estimated time of repairs. More

by thelmasepulveda64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Mar 27, 2023 -

Ertle Subaru responded

Thank you for choosing Ertle Subaru! Our team appreciates your positive feedback--for the sake of our customers' comfort, all of us certainly try to be as friendly and communicative as possible when servicing your vehicle. We'll always want to do our best for you! Thank you again and we hope to see you back here!

March 25, 2023

It was a great place, service advisor is very polite, always recommend friends to take their car to Ertle Suburu More

by shadrackb24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Mar 27, 2023 -

Ertle Subaru responded

Thank you for this positive recommendation! Please let us know if there is anything else we can do for you here at Ertle Subaru.

March 25, 2023

Tiffany immediately responded to my request. She quickly researched the issue and informed me that the product was under recall and explained what I had to do have the problem remedied. My ca More

by mfeeney1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Mar 27, 2023 -

Ertle Subaru responded

We're glad to hear Tiffany provided you with outstanding service! Our team agrees that her efficiency and responsiveness make her a fantastic individual to work with. We appreciate your business and hope to see you again at Ertle Subaru!

Mar 27, 2023 -

mfeeney1971 responded

Tiffany Entler immediately responded to my request. She quickly researched the issue and informed me that the product was under recall and explained what I had to do to have the problem remedied. My car was ready for pickup within 90 minutes. Outstanding service.

...
59
...