Ertle Subaru

They are awesome and are always here to help out! They are like neighbors, literally and also goes in the saying on how they treat their customers! They are like neighbors, literally and also goes in the saying on how they treat their customers! More

Good experience overall. Work (inspection, brakes, spark plugs, headlight, oil change) was completed in one day. Service advisor, Kathy, did a great job of explaining the wor Work (inspection, brakes, spark plugs, headlight, oil change) was completed in one day. Service advisor, Kathy, did a great job of explaining the work and keeping me informed of the progress. Cost of spark plug replacement seemed high, but other services were reasonable. Would be nice if dealer was open later than 6pm for pickup. More

The dealership is well staffed. You never have to wait in the service department. I was able to make an appointment for an oil change that met my schedule. All service items were You never have to wait in the service department. I was able to make an appointment for an oil change that met my schedule. All service items were explained clearly and the cost was explained as well up front. Kathy, my service department representative was friendly, knowledgable and thorough. More

The crew did a great job getting my car looking great . I'm very pleased Great service Thank You I'm very pleased Great service Thank You More

This is the 2nd Outback I purchased from Ertle. It arrived on time . The financing was completed, and explained in a concise manner. However, there is still so much more to learn about the car. B It arrived on time . The financing was completed, and explained in a concise manner. However, there is still so much more to learn about the car. Busy but a friendly atmosphere. More

We bought our 2018 F150 in for inspection. I have been driving for over (30) years and have never had a dealership fail me for inspection because of my window tint being too dark. This is the I have been driving for over (30) years and have never had a dealership fail me for inspection because of my window tint being too dark. This is the excuse that I received from Ertle after waiting for over (1) hour. After leaving the Ertle dealership, I actually went to a Police station on Rte 611 and asked them about the window tint being too dark. The officer that I spoke to informed me that I should have never been failed by a dealership for having windows tints too dark especially since I bought the vehicle like that. He also said that If I was pulled over and the officer decided that my windows were too dark that I would be ticketed for that reason. I would never refer anyone too Ertle nor would I purchase another vehicle from them. More

I went in for a routine oil change and check-up on a Friday afternoon, with a much needed mini vacation looming on Tuesday. When Tiffany Entler gave me the news I needed a slew of major work $$$$, I wa Friday afternoon, with a much needed mini vacation looming on Tuesday. When Tiffany Entler gave me the news I needed a slew of major work $$$$, I was not happy. They put me in a loaner, with the hope that the car would be finished on Monday, it wasn't. As I was beginning to panic, Tiffany called and told me they wanted me to take the loaner on our trip, as we were good customers (we had bought our car there). All was ultimately just fine, and the loaner got a trip to Cape Cod. Tiffany saved our trip and we were most grateful. More

The dealership and the service department are great to deal with. I am very happy with there’re services. I highly recommend them. deal with. I am very happy with there’re services. I highly recommend them. More

great friendly staff handled my car with care and took care of all my concerns care of all my concerns More

Amazing customer service from the moment I step foot into service department until I walked out. Everyone was very friendly and showed care and concern. Enjoy coming here. service department until I walked out. Everyone was very friendly and showed care and concern. Enjoy coming here. More