Essential Ford of Stuart
Stuart, FL
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842 Reviews of Essential Ford of Stuart
Auto Butler As always, my truck comes back looking like new. Advantage Ford provides the best dealership experience we've had. We highly recommend them for anyt As always, my truck comes back looking like new. Advantage Ford provides the best dealership experience we've had. We highly recommend them for anything your Ford needs...or any other car for that matter. They patched the left rear tire in my 911 not too long ago. More
Failure to be up to speed and fpcus on service. The "Works" coupon sent to me was ignored (39.95) in favor of the $45.00 one. I was supposed to get• Synthetic Blend Oil Change • Tire Rotation and The "Works" coupon sent to me was ignored (39.95) in favor of the $45.00 one. I was supposed to get• Synthetic Blend Oil Change • Tire Rotation and Pressure Check • Brake Inspection • Multi-Point Inspection • Fluid Top-Off • Battery Test • Filter Check • Belts and Hoses Check Compare that list to what they did. Also, rear light not noticed or replaced (Driver's side) The engine compartment was left full of leaves and twigs. Would have been easy to blow or vacuum it clean. Don't know how they inspected, etc without doing so. Lost Advantage Awards. Now it's a Ford program not dealer. Tough to find out when I wanted to use them. Air intake for cabin ventilation is blocked when this happens. Instead of trying to upsell me on 100,000 mile service before I need it, cleaning the car (I asked for a good wash that I'd pay for) would be welcome. Somehow "Service" is being lost. They turn off automatic lights (I get it when they service inside). Hate to find out I don't have headlights on a rainy night. It's happened twice. More
Warranty Service Dustin and his crew always do a fantastic job. I have 6 Ford vehicles i bring in for service , and they are always prompt courteous and professional Dustin and his crew always do a fantastic job. I have 6 Ford vehicles i bring in for service , and they are always prompt courteous and professional More
Friendly, efficient, & professional Great team at Advantage Ford. Steve, Jeff & Mary were down to earth & personable. The one thing that everyone remembers is how they were treated. Grea Great team at Advantage Ford. Steve, Jeff & Mary were down to earth & personable. The one thing that everyone remembers is how they were treated. Great job, pay them all more money as they are mature professionals.No amateurs on this team. More
Parts out of stock A thousand dollars to replace an alternator is nuts. Being told that the part is not in stock and about 5 days to get? We can over night it for an add A thousand dollars to replace an alternator is nuts. Being told that the part is not in stock and about 5 days to get? We can over night it for an additional $100.00 This brought the price up to very close to $1000.00 My Mustang had about 26,100 miles on it when the alternator went bad. I should have thought this out and went to the local mechanic. More
sensor Dustin did a great job as usual. Good customer service rep. He was courteous and fully explained the issue. The car was done when he promised Dustin did a great job as usual. Good customer service rep. He was courteous and fully explained the issue. The car was done when he promised More
Fantastic customer care Customer service was excellent from beginning to end in the body shop. All employees with whom I had contact were extremely helpful and accommodating Customer service was excellent from beginning to end in the body shop. All employees with whom I had contact were extremely helpful and accommodating. Highly recommend their body shop ! More
great Quick lane gives fast service. Happy, helpful check-in, good updates and recommended service replacement parts. Clean shop and waiting area. I will Quick lane gives fast service. Happy, helpful check-in, good updates and recommended service replacement parts. Clean shop and waiting area. I will continue to use Advantage Ford for service. More
Service Had to bring in the truck because of misfiring. Found out the rear end was leaking and got that fixed too. Dustin was professional as always. Thank Had to bring in the truck because of misfiring. Found out the rear end was leaking and got that fixed too. Dustin was professional as always. Thanks, Bud More
Service andWarranty The Service Man was prompt in giving me attention, friendly as we discussed maintenance and warranty concerns. Exhaust gases in cabin, etc. A service The Service Man was prompt in giving me attention, friendly as we discussed maintenance and warranty concerns. Exhaust gases in cabin, etc. A service man filled washer fluid and covered seat with protection. More



