Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ettleson Hyundai - Service Center

Countryside, IL

4.7
83 Reviews

83 Reviews of Ettleson Hyundai - Service Center

Sort by
July 01, 2025

Great customer service in every department. Everybody is friendly and helpful. I only prefer this dealership to service my car. More

by BC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dinella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzie 5 stars
Report | Print
Jul 02, 2025 -

Ettleson Hyundai responded

Thank you for your fantastic review! We appreciate your kind words about our customer service at Ettleson Hyundai. It's wonderful to hear that you find our team friendly and helpful. We look forward to continuing to provide you with excellent service for your car. See you next time! Sincerely, The Team at Ettleson Hyundai

July 01, 2025

Very helpful. They identified a noise problem that I thought was a brake problem but was a front undershield dragging. Also Ozzie was helpful with clarifying issue More

by williamtmichiels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie
Report | Print
Jul 02, 2025 -

Ettleson Hyundai responded

Thank you for your kind words, William! We are glad to hear that our team at Ettleson Hyundai could help you identify the issue with your vehicle and clarify your concerns regarding the windshield replacement. Ozzie and the rest of our staff are always here to ensure you have a great experience. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Ettleson Hyundai

July 01, 2025

Always receive the best service! 👌 The staff at Ettleson Hyundai are wonderful to work with! More

by pennieflamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it was Hector who was my service advisor & the lady at the front desk who processes your payment. Don't know her name, but both individuals are a pleasure to deal with.
Report | Print
Jul 02, 2025 -

Ettleson Hyundai responded

Thank you for your glowing review, Pennie! We're thrilled to hear that you always receive the best service at Ettleson Hyundai and that our staff has made a positive impression on you. We look forward to assisting you again soon! Sincerely, The Team at Ettleson Hyundai

July 01, 2025

Reliable, prompt service. Ryan Krolikowski, assistant service manager, always great to deal with. Went in for a nail in tire, which I had purchased at Ettleson Hyundai the yea More

by DTMORIARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dinella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Krollikowski
Report | Print
Jul 02, 2025 -

Ettleson Hyundai responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Ryan and our service team at Ettleson Hyundai. We appreciate your loyalty and are glad that we could assist you promptly with your tire issue. We look forward to serving you again in the future and hope you continue to enjoy your 2014 Santa Fe Sport! Sincerely, The Team at Ettleson Hyundai

July 01, 2025

We had a good exierian evthis time around at the service department, better than our previous one at least, thanks to Ozzie. More

by maria.ds.ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie
Report | Print
Jul 02, 2025 -

Ettleson Hyundai responded

Thank you for your feedback, Maria! We're pleased to hear that you had a great experience with our service department this time around, especially with Ozzie's assistance. At Ettleson Hyundai, we strive to improve with every visit. We look forward to serving you again in the future! Sincerely, The Team at Ettleson Hyundai

July 01, 2025

I was quoted 1. 5 hours and an oil change took 2 hours. Not checked in on during my wait. More

by mmkpatzelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with people listed
Report | Print
Jul 08, 2025 -

Ettleson Hyundai responded

Thank you for your feedback. We understand that your oil change took longer than the quoted time and that you felt you weren’t checked in on during your wait. At Ettleson Hyundai, we take your concerns seriously as we strive to improve our service. We encourage you to reach out to us directly so we can address this matter further. Thank you for choosing Ettleson Hyundai, and we hope to see you again. Sincerely, The Team at Ettleson Hyundai

June 30, 2025

They have excellent customer service, are honest, and do the service in a timely mannner. More

by Bea Mann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service
Report | Print
Jun 30, 2025 -

Ettleson Hyundai responded

Thank you for your wonderful review, Bea! We're thrilled to hear that you experienced excellent customer service at Ettleson Hyundai. Providing honest and timely service is our priority, and we're glad we could meet your expectations. We look forward to seeing you again soon! Sincerely, The Team at Ettleson Hyundai

June 30, 2025

Employees are “Customer Orientated” in all aspects of giving top service. … will return when needed. More

by WROMANIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tsiamas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Puskarich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Jados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Ettleson Hyundai responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you experienced top-notch service at Ettleson Hyundai. We look forward to assisting you again in the future. Safe travels! Sincerely, The Team at Ettleson Hyundai

June 30, 2025

Dealership is great, Service Department is exceptional. Always helps me out, gets my car in and serviced in a very timely manner. Really appreciate all of their help, Thank you Ryan and the service writers More

by jimranslo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan-Service Dept
Report | Print
Jul 01, 2025 -

Ettleson Hyundai responded

Thank you for your wonderful feedback, Jim! We're thrilled to hear about your positive experience with our Service Department at Ettleson Hyundai. It's great to know that Ryan, the service writers, and our technicians are making you feel confident in the care of your vehicle. We truly appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Ettleson Hyundai

June 30, 2025

Awful service Service agents/manager was rude and not accommodating at all. After a few back and fourth rounds i Finally had no choice but to take my vehicle and go elsewhere. More

by elenakvuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tsiamas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gibbons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Ettleson Hyundai responded

Elena, thank you for your feedback, and we appreciate you sharing your experience with us. We understand that you faced issues with our service team during your visit to Ettleson Hyundai. Your concerns are important, and we aim to provide all customers with respectful and accommodating service. If you're open to it, we encourage you to contact us directly to discuss your situation further. We value your input, and feedback like yours is essential as we continue working to improve our customer service standards.positively. Sincerely, The Team at Ettleson Hyundai

1
2
3
4
...
9