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Evergreen Chevrolet

Issaquah, WA

4.4
291 Reviews

1601 18th Ave. NW

Issaquah, WA

98027

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Showing 291 reviews

July 29, 2012

This has been the worst service experience I've ever dealt with! This service rep is completely incompetent! He lied to me, brought me in for three different appointments before getting my work comple More

by woodi68
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
A.J. Steel
July 13, 2012

Very professional staff and very easy to work with, no hassles. We recently bought a GMC Acadia that needed some things touched up after the fact and they helped us out with no questions asked! Great More

by jtrobison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, William
March 15, 2012

I was looking for a Certified used car and came across Michael's of Issaquah on the internet. I was struck by the low price on a 2010 Impala, the model I was seeking. I asked around about the dealership, More

by bnbwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Boston
March 14, 2012

Michael’s Chev of Issaquah is a great place, and Bill Boston is an awesome sales person to work with. Bill was there to meet us outside as we approached the door. March 10th 2012 was the long awaited d More

by 2SSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Boston
March 13, 2012

Craig Bennett was recommended to me by a co-worker. I had also contacted a couple of other dealers but by far Craig was the best to deal with. He was friendly, but most important I felt he was as straig More

by ssdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bennett
March 12, 2012

I've bought 3 cars/trucks from Michaels Issaquah Chevrolet, all from Craig. Craig has always been stellar to work with. There's no messing around, he's up-front about everything, no back and forth. More

by Bill Ulmonen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bennett
February 27, 2012

We recently purchased a 3500 Silverado from Craig Bennett at Michaels Chevrolet of Issaquah. Craig was most helpful and thorough in working with us to make sure that the truck we purchased was exactly what w More

by John and Amy Noll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bennett
February 17, 2012

I have been searching for a new pick-up truck several weeks at various dealerships and found a GMC Canyon on auto trader at Michael’s Chevy of Issaquah. There were several factors in purchasing this veh More

by TonyStarich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Dunham
February 14, 2012

We live in Wenatchee and were not able to find a used Buick Enclave. I found one on Michael's website and emailed their dealership. I received a response the same day and talked to Casey about it. He More

by Radtulz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Dunham
February 01, 2012

Don’t go here and I’ll tell you why. What kind of a dealer sells you a car supposedly, let’s you take it home and says everything’s financed and okay, and then 3 weeks later says they can’t find financ More

by BabyFox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
B
Feb 01, 2012 -

Evergreen Chevrolet responded

â—¦My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us. There are a few things that I would like to point out, we did everything we could to get this deal financed. But due to some inaccurate information that you provided us, the banks (not Michael's) decided not to loan you the money. This was as disappointing to us as was to you. In the end, we lowered the price to try to help. But the banks would not approve the loan based on the information provided. We also allowed you a few extra days to work with your bank to get financed, and they would not loan you the money either. We here at Michael's do not loan money to any customers; we help with the process of getting a loan on a vehicle and sometimes older (2001) vehicles are much harder to get financed. We are sorry to lose you as a customer. We work very hard to never let that happen, and are sad that it has happened on this deal. We wlll, as always, do everything possible to get people the best financing available. Warm Regards Michael's Managment