Ewald's Hartford Ford

WOW what a Deal My buying experience @ Ewald's Ford went very well.Eric ,Eric bent over backwards to find the a vehicle(Edge with 20's in Ruby Red) I was looking for. My buying experience @ Ewald's Ford went very well.Eric ,Eric bent over backwards to find the a vehicle(Edge with 20's in Ruby Red) I was looking for.Once found he made sure the vehicle was the right one for me,with a great deal and also made sure all the little extras that I ordered were in place at pickup and before I left that I knew how everything works.Thanks Ewald More

Looking for new truck I must say my buying experience @ Ewald Ford went very well.Eric ,Brian and Jay Ewald bent over backwards to find the truck I was looking for.Once fou I must say my buying experience @ Ewald Ford went very well.Eric ,Brian and Jay Ewald bent over backwards to find the truck I was looking for.Once found they made sure the truck was the right one for me,and also made sure I knew how everything works.Eric even called me a week later to see if there were any questions.Thanks Ewald More

Exceeded expectations I found the vehicle on-line at their web site, I live over 100 miles away. Nice on-line details, write-up, pictures, videos. Good experience exchang I found the vehicle on-line at their web site, I live over 100 miles away. Nice on-line details, write-up, pictures, videos. Good experience exchanging emails related to vehicle questions, conditions and finally offer negotiations. Working with the sale rep was good, we worked out sales and financing details. I took a risk (first time) buying this vehicle "sight un-seen"). I drove 2-1/2 hours to pickup the vehicle ... it's condition was exactly as in the pictures and was nicely detailed. The sales rep did a great job going over all the features of the vehicle. The tank of gas was much appreciated. More

Great Dealer After going on-line and looking at many vehicles, I found they had exactly what I was looking for. It was a great experience working with Eric - he t After going on-line and looking at many vehicles, I found they had exactly what I was looking for. It was a great experience working with Eric - he took the time to show me the features on the vehicle and got to know him personally as we took the test drive. It, all in all, was a good experience in car buying. More

Great Service! A great Experience. Tony, Brian, and Eric were great! This is my first purchase at this dealership and it certainly will not be my last. A great Experience. Tony, Brian, and Eric were great! This is my first purchase at this dealership and it certainly will not be my last. More

Nice dealer Drove 2 hours to get the car I was looking for and everything worked out great. Ryan was very helpful and we couldn't be happier. Drove 2 hours to get the car I was looking for and everything worked out great. Ryan was very helpful and we couldn't be happier. More

Great purchase After working with John for a about a month on getting us into the car we wanted, he delivered!!!! John went out of his was to make sure to get us th After working with John for a about a month on getting us into the car we wanted, he delivered!!!! John went out of his was to make sure to get us the car that we wanted without the features that we felt were no t needed. More

Very condescending and rude DOUG was extremely rude and condescending. He thinks he's smarter than everyone. I would HIGHLY suggest going elsewhere to buy a Ford. Very disappoi DOUG was extremely rude and condescending. He thinks he's smarter than everyone. I would HIGHLY suggest going elsewhere to buy a Ford. Very disappointed to say the least More

Purchased Fiesta I went in to get a new Fiesta. Worked directly with Finance officer Rich first, then Ryan the sales associate after that. Both were very helpful in he I went in to get a new Fiesta. Worked directly with Finance officer Rich first, then Ryan the sales associate after that. Both were very helpful in helping me meet my goals. Prices were good. More

Horrible service experience Went in for oil change, all went fine. Less than a week later, the check engine light came on. When my wife arrived, the first thing she was told was Went in for oil change, all went fine. Less than a week later, the check engine light came on. When my wife arrived, the first thing she was told was that it has nothing to do with the oil change and she would be charged $100+ just for the diagnostics test. It seems like a bold statement less than a week after an oil change to rule out the possibility that was the cause even before running diagnostics. Almost instantly, he came back to her and said the oil cap was loose, no charge, you're good to go. A week later, the check engine light came back on. Went back in. I told the service manager about the last visit and the first thing he said is a loose oil cap would not cause the check engine light to turn on. Basically admitting they didn't know what they were doing last time and didn't even run a diagnostics test. The verdict after the diagnostics this time: vapor recovery system. $500 repair. Well, at least it's fixed. However... A week or so later, the check engine light came back on. Going to a different place this time. More