Ewald's Venus Ford

Al was great to work with. Super experience. Of buying a new car. Easy and stress free! Thank you ! Super experience. Of buying a new car. Easy and stress free! Thank you ! More

Buying a new vehicle can be intimidating, but Baha at Ewald’s Ford cudahy made the process very simple.. would highly recommend! Ewald’s Ford cudahy made the process very simple.. would highly recommend! More

Helpful, friendly and knowledgeable staff! Special thanks to Baha for helping us find the right vehicle. Special thanks to Baha for helping us find the right vehicle. More

Joel always gives me excellent customer service. He takes care of my car’s concerns that I provide to him. I feel very confident that my Ford Escape is in great hands when I bring it in for service. He takes care of my car’s concerns that I provide to him. I feel very confident that my Ford Escape is in great hands when I bring it in for service. I recommend Joel to anyone who is in need of service on their vehicle. Thank you for having such a great employee on staff. More

I had a problem and Joel took care of it: I purchased tires and had trouble with two of the tires, but Joel kept inviting me back until the tires were to my satisfaction. Although I was a Chevy in a sea tires and had trouble with two of the tires, but Joel kept inviting me back until the tires were to my satisfaction. Although I was a Chevy in a sea of Fords, I was a valued customer. I like the location of Ewald. More

My experience was Great! John was very knowledgeable and helpful. I had fun working with him. John was very knowledgeable and helpful. I had fun working with him. More

All the years I've dealt with them, Joel was the 1st to care.about my feelings & explained things. care.about my feelings & explained things. More

On 12/17 I brought my car in for a simple emissions test. The technician must have just gotten done with an oil change and didn't change his gloves before he moved my car into the emissions bay 10 feet away. The technician must have just gotten done with an oil change and didn't change his gloves before he moved my car into the emissions bay 10 feet away. In the process of doing so he left large, oily, dark stained hand prints (like full "high five" sized hand prints) on the white leather door panel, center console, steering wheel, shift knob, and worst on the white leather seat that will not come off and must be replaced. If it was easily cleaned off it would be comical how much of a mess the technician made while moving a car literally 10 feet. I have called Ewald 3 times per week since, with no reply. I have left several messages for Eric Ewald and Jerome Witt (even asking the receptionist to leave a written note on his desk). The only time I got in touch with anyone was on Jan. 12th when I asked the receptionist to physically go find someone who could help. I then spoke with the service manager, Mike, who seemed willing to remedy the problem asked me to email him photos of the damage, which I did, and never heard back despite leaving two more messages. A month later, dozens of phone calls, voicemails, hand notes, an email, and zero interest in even returning my calls. More

I'm hoping my next visit will be a shorter visit and not keep my vehicle overnight.I believe the brake problem could have been corrected alot quicker. keep my vehicle overnight.I believe the brake problem could have been corrected alot quicker. More