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Ewald's Venus Ford

Cudahy, WI

4.7
437 Reviews

2727 E Layton Ave

Cudahy, WI

53110

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Showing 437 reviews

August 12, 2021

I traded in my 2014 impala, for a 2020 explorer. Baha was an excellent sales rep. Usually they annoy me but he only helped me. He new everything about the vehicle and worked with me on the end price. More

by Jakemeyer79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Awadallah
Aug 13, 2021 -

Ewald's Venus Ford responded

We appreciate the review. Thanks for taking the time. We look forward to serving you again soon!

July 03, 2021

Baha is the friendly down to earth sales rep that will go above and beyond the call of duty to get you what you need. Amazing experience! More

by djoweston853
Recommend Dealer
Yes
Employees Worked With
Baha Awadallah
Jul 05, 2021 -

Ewald's Venus Ford responded

Thanks for the great review! We're happy to hear you had a good time working with Baha and our team during your visit. We truly appreciate your business, and we look forward to seeing you again next time.

May 07, 2021

Nightmare! I bought a 2018 Nissan nh and didn’t receive a title to register the vehicle. I live 1200 miles away and flew in to pick up the truck. I can’t get any help from them to resolve the issue. They ref More

by Fernald1
Recommend Dealer
No
Employees Worked With
John Dziadosz
May 10, 2021 -

Ewald's Venus Ford responded

Thank you for taking the time to write your review. We first would like to apologize to you on behalf of our Service Departments. Our Management Team would like to learn more about your specific situation, and we would like to discuss this further, our Service Manager will be reaching out to you at his earliest convenience. We look forward to hearing from you in the future, Ewald Auto Group - Marketing Ewald's Venus Ford - 414.481.8500

April 28, 2021

Baha was our sales person and he was perfect. Very attentive, professional snd took care of all our requests. John Milton was also really good. All in all a very pleasant used car purchase experience. More

by Jonathanocker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eickmeyer, Baha Awadallah, John Milton
Apr 29, 2021 -

Ewald's Venus Ford responded

Thanks for the great review Jonathan! We are so glad to hear that you had a great experience working with Baha - he is very knowledgeable and friendly to work with. Thanks for stopping in and working with our team. We look forward to seeing you again next time. We wish you many happy and safe miles!

March 05, 2021

I brought my car into Ewalds for service because their schedulers told me I had a shot at getting a loaner that day. The first thing Bob told me was that they only give loaners for warranty work. I had pa More

by drazepp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Turner, Joe Greco
Mar 08, 2021 -

Ewald's Venus Ford responded

Thank you for taking the time to write your review. We first would like to apologize to you on behalf of our Service Department. Our Management Team would like to learn more about your specific situation, and we would like to discuss this further please call our General Manager at your earliest convenience. We look forward to hearing from you in the future, Jerome Witt. - General Manager 414-481-8500

Mar 10, 2021 -

drazepp responded

Jerome already had a chance to make things right. He attempted this by offering to do your recommended repairs allegedly at cost+$100, coming out to $5300. That deal sounds great on paper, but it seems your cost is astronomically higher than it should be. He didn't break up the cost into labor and materials, but I can get the parts at /retail/ for $2000, and I can get the labor at /retail/ for $1000-1500. Oh. And that's with an unlimited mile 3 year warranty. I get that your retail is not set up to be the lowest out there, but either Jerome lied to me too, or else you need some serious help cutting your costs. There's no excuse for a Ford dealer's cost for a Ford repair being $2200 higher than competitors' retail. And frankly, I find it much more likely that your company practice of lying outright to your customers is a problem all the way up at the top.

February 15, 2021

Matt was great to work with and there was no pressure. Over all was a good experience. I'll see how the service dept. is I have heard good things about this dealership More

by mgrlindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 16, 2021 -

Ewald's Venus Ford responded

Thanks for the great review! We're happy to hear you had a good time working with Matt during your visit. We truly appreciate your business, and we look forward to seeing you again next time.

January 21, 2021

I can’t fully put into words how awesome Marty McGee really is. He goes WAY above and beyond in making sure you’re happy. He’s fun to work with and he’s very informative. If you have a question that he More

by WendyA86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Eickmeyer, Marty McGee
Jan 22, 2021 -

Ewald's Venus Ford responded

Thanks for the great review Wendy! We are so glad to hear that you had a great experience working with Marty- he is very knowledgeable, friendly and fun to work with. Thanks for stopping in and working with our team. We look forward to seeing you again next time. We wish you many happy and safe miles!

January 17, 2021

Baha made our experience amazing and fun. While we were looking over the numbers he entertained our son and even made our 3 year old have an amazing experience. My son is asking to go back and throw paper More

by troy.jensen.325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baha Awadallah
Jan 19, 2021 -

Ewald's Venus Ford responded

Hearing that you had a great experience working with Baha is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Ewald's Venus Ford, we wish you many happy miles in your new vehicle. We truly appreciate your business, and we look forward to seeing you again next time.

January 04, 2021

We had the pleasure of working with John Dziadosz. John and the dealership went above and beyond for us. I can't say enough about their great customer service. If you are in the market for a new vehicle pl More

by mgorsiski1005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dziadosz, John Milton
Jan 06, 2021 -

Ewald's Venus Ford responded

Thanks for the great review! We are so glad to hear that you had a great experience working with John - he is very knowledgeable and friendly to work with. Thanks for stopping in and working with our team. We look forward to seeing you again next time. We wish you many happy and safe miles!

November 25, 2020

This dealership is outstanding! If we could give more than 5 stars we would! Robert Bouton went above and beyond for us. Ed & Jodi S. More

by Enj0710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bouton
Nov 30, 2020 -

Ewald's Venus Ford responded

Thanks for the great review Ed & Jodi! We are so glad to hear that you had a great experience working with Robert. Thanks for stopping in and working with our team. We look forward to seeing you again next time. We wish you many happy and safe miles!

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