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Ewald's Venus Ford
Cudahy, WI
437 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 437 reviews
October 12, 2015
Excellent customer service! Excellent customer service and very responsive! All around made the buying experience enjoyable, which when dealing with other dealerships to start w Excellent customer service and very responsive! All around made the buying experience enjoyable, which when dealing with other dealerships to start was far from the case! More
by allwidoiswin
Employees Worked With
Marty McGee
Helpful October 12, 2015
Marty is the ultimate "car guy" I couldn't be more pleased by having Marty McGee as my "car guy." Marty is not only knowledgeable when it comes to cars, but he is trustworthy and ul I couldn't be more pleased by having Marty McGee as my "car guy." Marty is not only knowledgeable when it comes to cars, but he is trustworthy and ultimately customer focused. I feel like he actually listens to me and delivers everything as promised. I admit, I've strayed away a time or two because a deal sounded good, but I walked away with buyers remorse. I never have that with Marty. Marty provides a delivery as promised, with a great deal and a smile. More
by mamashep17604
Employees Worked With
Marty McGee
October 09, 2015
Great Service! This is the second vehicle I have leased through Ewald and I could not be happier. Everyone is helpful and makes the car shopping experience pleasant. This is the second vehicle I have leased through Ewald and I could not be happier. Everyone is helpful and makes the car shopping experience pleasant. I will be a customer for life! More
by mke_414
Employees Worked With
Marty McGee
October 08, 2015
Excellent Dealership! Excellent dealership, would not go anywhere else! My family has purchased/leased many vehicles from this dealership and have never had anything short Excellent dealership, would not go anywhere else! My family has purchased/leased many vehicles from this dealership and have never had anything short of a great experience! Our amazing Salesman, Marty McGee goes above and beyond the normal duties of his job and takes great care of his customers, always has! We have had many vehicles serviced at Ewald for oil changes and normal wear and tear repairs. These appointments are always on time and I never feel like they are trying to sell me additional repairs like I have at other dealerships! Marty McGee has been my salesman for 16+ years and has always taken the best care of me and my other family members and friends who have purchased from him. When I say he goes above and beyond that is an understatement! Marty will pick up my vehicle for oil changes, if I have questions he will come to my house and show me how to use whatever my question is about and I love walking into a dealership and seeing the huge smile he gives his customers every time!! GREAT JOB EWALD AND MARTY!!! More
by LWillis
Employees Worked With
Marty McGee
August 15, 2015
Vehcile Service and Used Vehicle Purchase We purchased our Ford 2002 Escape new at this Dealership and have had it serviced at the dealership over the years. The vehicle was very dependable an We purchased our Ford 2002 Escape new at this Dealership and have had it serviced at the dealership over the years. The vehicle was very dependable and only normal wear and tear items needed to be addressed. Roy & Julie in the service dept. are always helpful and friendly and provide us with the best coupon deal(s) offered . We decided to upgrade to 2012 Ford Escape since this was the last model year for this vehicle type that we liked. We kept checking the Ewald Venus Ford web page for a vehicle that had everything that we wanted. Baha was a good at haggling and he provided accommodation to our busy work schedules for both the purchase, trade in and pick up of the 2012 Ford Escape. Brad provided a variety of options for extended warranty and vehicle preservation plans. Brad saved us some $$$ by signing us up for the Ewald Gold Rewards Program. We chose the best plans available basically prepaying for any potential maintenance expenses during the next 5 year in advance, since the vehicle will be serviced at Ewald's Venus Ford. We have recommended this dealership to friends and family members. More
by Jim & Scott in Bay View
Employees Worked With
Julie, Roy, Baha, Brad
June 01, 2015
Good car for the money!!! I was so happy to move into a much nicer car and they stayed nearly an hour late to get it done. I will definitely go back for my next purchase!!! I was so happy to move into a much nicer car and they stayed nearly an hour late to get it done. I will definitely go back for my next purchase!!! More
by Leighcr
Employees Worked With
Al
May 30, 2015
Horrible! I purchased a 2012 certified pre-owned ford edge from this dealership. It has had a ton of problems during the 9 months I have had it. Door wouldn't c I purchased a 2012 certified pre-owned ford edge from this dealership. It has had a ton of problems during the 9 months I have had it. Door wouldn't close, window fell into the door, power steering system failed and needed to be replaced, just to name a few. The most recent issue I took it in for was the back driver side break was getting extremely hot when I drove on the express way. I took it to the service department on a Thursday, When I heard back from them on Saturday afternoon she told me it would cost me $387 to fix. When I question why the warranty didn't cover it she claimed that somehow these parts are not included in the bumper to bumper warranty. When I arrived to pick up the edge the actual cost was $485. When I asked to speak to the service manager I was told service was closed and wouldn't reopen for three days and that I would need to pay the inflated cost or I would not get my car back. More
by Steve87
Employees Worked With
Julie
May 06, 2015
Absolutely no help, tried ripping me off Bought a new Ford F-150 supercrew from Ewalds, over $44K. I decided to put seat covers on. I was able to install the fronts and the seat portion of t Bought a new Ford F-150 supercrew from Ewalds, over $44K. I decided to put seat covers on. I was able to install the fronts and the seat portion of the rear seats. I could not figure ot how to remove backrest portion of rear seat to install this part of the seat cover. I stopped at the dealership and was told 1.8 hours labor at $100+ per hour. I told the advisor that seemed high but I had no choice. The day of the appointment, I asked again about the time charged as it seemed high . Again, was told 1.8 hours at $100+ hr. Cancelled appt. Went home, watched u-tube video and had seat covers on in less than 1/2 hr. I called service mngr to talk to him, got his voice mail and left message. He never had the courtesy to return my call 1st and last new car from Ewald More
by Robert
Employees Worked With
both service advisors
March 28, 2015
Very helpful! They were wonderful. I loved how helpful they were making sure to answer any and all of my questions. They returned my calls promptly and have a very They were wonderful. I loved how helpful they were making sure to answer any and all of my questions. They returned my calls promptly and have a very welcoming staff. More
by Erin
Employees Worked With
Kurt Venus
March 19, 2015
Great experience ever! I dealt with Marty McGhee and he took care of me from the beginning to end. Also the Finance manager was very friendly and made sure I understood ever I dealt with Marty McGhee and he took care of me from the beginning to end. Also the Finance manager was very friendly and made sure I understood everything pertaining to my loan and car. I would go there again and refer friends and family. More
by Ava4boys
Employees Worked With
Marty McGhee
