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Ewald's Venus Ford
Cudahy, WI
443 Reviews
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Showing 443 reviews
August 15, 2015
Vehcile Service and Used Vehicle Purchase We purchased our Ford 2002 Escape new at this Dealership and have had it serviced at the dealership over the years. The vehicle was very dependable an We purchased our Ford 2002 Escape new at this Dealership and have had it serviced at the dealership over the years. The vehicle was very dependable and only normal wear and tear items needed to be addressed. Roy & Julie in the service dept. are always helpful and friendly and provide us with the best coupon deal(s) offered . We decided to upgrade to 2012 Ford Escape since this was the last model year for this vehicle type that we liked. We kept checking the Ewald Venus Ford web page for a vehicle that had everything that we wanted. Baha was a good at haggling and he provided accommodation to our busy work schedules for both the purchase, trade in and pick up of the 2012 Ford Escape. Brad provided a variety of options for extended warranty and vehicle preservation plans. Brad saved us some $$$ by signing us up for the Ewald Gold Rewards Program. We chose the best plans available basically prepaying for any potential maintenance expenses during the next 5 year in advance, since the vehicle will be serviced at Ewald's Venus Ford. We have recommended this dealership to friends and family members. More
by Jim & Scott in Bay View
Employees Worked With
Julie, Roy, Baha, Brad
June 01, 2015
Good car for the money!!! I was so happy to move into a much nicer car and they stayed nearly an hour late to get it done. I will definitely go back for my next purchase!!! I was so happy to move into a much nicer car and they stayed nearly an hour late to get it done. I will definitely go back for my next purchase!!! More
by Leighcr
Employees Worked With
Al
May 30, 2015
Horrible! I purchased a 2012 certified pre-owned ford edge from this dealership. It has had a ton of problems during the 9 months I have had it. Door wouldn't c I purchased a 2012 certified pre-owned ford edge from this dealership. It has had a ton of problems during the 9 months I have had it. Door wouldn't close, window fell into the door, power steering system failed and needed to be replaced, just to name a few. The most recent issue I took it in for was the back driver side break was getting extremely hot when I drove on the express way. I took it to the service department on a Thursday, When I heard back from them on Saturday afternoon she told me it would cost me $387 to fix. When I question why the warranty didn't cover it she claimed that somehow these parts are not included in the bumper to bumper warranty. When I arrived to pick up the edge the actual cost was $485. When I asked to speak to the service manager I was told service was closed and wouldn't reopen for three days and that I would need to pay the inflated cost or I would not get my car back. More
by Steve87
Employees Worked With
Julie
May 07, 2015
Absolutely no help, tried ripping me off Bought a new Ford F-150 supercrew from Ewalds, over $44K. I decided to put seat covers on. I was able to install the fronts and the seat portion of t Bought a new Ford F-150 supercrew from Ewalds, over $44K. I decided to put seat covers on. I was able to install the fronts and the seat portion of the rear seats. I could not figure ot how to remove backrest portion of rear seat to install this part of the seat cover. I stopped at the dealership and was told 1.8 hours labor at $100+ per hour. I told the advisor that seemed high but I had no choice. The day of the appointment, I asked again about the time charged as it seemed high . Again, was told 1.8 hours at $100+ hr. Cancelled appt. Went home, watched u-tube video and had seat covers on in less than 1/2 hr. I called service mngr to talk to him, got his voice mail and left message. He never had the courtesy to return my call 1st and last new car from Ewald More
by Robert
Employees Worked With
both service advisors
March 28, 2015
Very helpful! They were wonderful. I loved how helpful they were making sure to answer any and all of my questions. They returned my calls promptly and have a very They were wonderful. I loved how helpful they were making sure to answer any and all of my questions. They returned my calls promptly and have a very welcoming staff. More
by Erin
Employees Worked With
Kurt Venus
March 19, 2015
Great experience ever! I dealt with Marty McGhee and he took care of me from the beginning to end. Also the Finance manager was very friendly and made sure I understood ever I dealt with Marty McGhee and he took care of me from the beginning to end. Also the Finance manager was very friendly and made sure I understood everything pertaining to my loan and car. I would go there again and refer friends and family. More
by Ava4boys
Employees Worked With
Marty McGhee
March 14, 2015
Surprise Vehicle Found!! I just purchased a Chevy Spark from Ewald. Previously I had a Ford Focus. Tom was my salesperson and was very helpful with test drives. Shaun also I just purchased a Chevy Spark from Ewald. Previously I had a Ford Focus. Tom was my salesperson and was very helpful with test drives. Shaun also was helpful in finding my "surprise" vehicle. The service staff is always friendly and helpful. I have received quality work and an education when I need to learn about repair situations. When looking at prices, Ewald has given me the best deals! More
by DealerRater
Employees Worked With
Tom & Shaun
December 07, 2014
Merry Christmas - More for less!!! Outstanding guys Drove a hour away, only to find out that I had the greatest experience; I was at three other dealership who were just out making their best dollar. I Drove a hour away, only to find out that I had the greatest experience; I was at three other dealership who were just out making their best dollar. I have a family of 5 kids, Ewald guys had common sense and made the most of my time. I knew what I wanted and they helped by curving their price to my budget. Hands down, they did beat everyone price, did not waste my time and overall is going to be a Christmas to remember, A BIG Thx U More
by Chris Stennett
Employees Worked With
Al Butske, Matt Young and GM
November 30, 2014
It was a very good experience for both my wife and myself. We have dealt with Ewald's in the past. Mostly for service. We have not purchased a vehicle in quite a while. We have known Kurt Venus for many year We have dealt with Ewald's in the past. Mostly for service. We have not purchased a vehicle in quite a while. We have known Kurt Venus for many years so we chose to see him. We are glad we did. More
by bou02
Employees Worked With
Kurt Venus
November 03, 2014
New Escape I took my existing 2001 Mazda Tribute (elsewhere) and their estimate was greater than $1000. I decided then and there to buy a new 2015 Ford Escape fr I took my existing 2001 Mazda Tribute (elsewhere) and their estimate was greater than $1000. I decided then and there to buy a new 2015 Ford Escape from Ewald Venus. Thanks to Tyler for a great sales experience. I would recommend Ewald Venus for anyone interested in a Ford product. Wow what a difference the new cars today from 14 years ago. More
by doutcalt
Employees Worked With
Tyler
