Ewing Buick GMC - Service Center

Easy process from beginning to end. Nice lounge. Too bad no one offered to sell me a new car while I wandered around the showroom. My wife really liked the Arcadia. Nice lounge. Too bad no one offered to sell me a new car while I wandered around the showroom. My wife really liked the Arcadia. More

I always have the best experience when I visit this particular location. I will be returning for all of my car needs. particular location. I will be returning for all of my car needs. More

Great dealership and very competent service advisor. Time duration for oil change, filter, tire rotation was longer than I expected, but work accomplished was excellent. Time duration for oil change, filter, tire rotation was longer than I expected, but work accomplished was excellent. More

Great GMC dealership. The service representatives are very punctual and very customer focused on satisfaction. Especially Herbert he is awesome. I wish I purchased my vehi The service representatives are very punctual and very customer focused on satisfaction. Especially Herbert he is awesome. I wish I purchased my vehicle from here and not the other competitor dealership on 75 ( the service department there is awful). From now on this is my preferred GMC dealer. More

Service tech very respectful and friendly. Will definitely refer to my friends and family members. Will definitely refer to my friends and family members. More

Terrible experience and they rip you off on price changes and fees! My wife got a quote for the mileage maintenance on her Yukon. Once they finished the maintenance and sent the bill it was much higher than and fees! My wife got a quote for the mileage maintenance on her Yukon. Once they finished the maintenance and sent the bill it was much higher than the quote they gave her. They said they increased their prices since the quote. No one called to tell us that there was a price increase. Also the quote you get from them will always be lower than what you actually have to pay because they don’t include labor or “shop fees”! They charged us multiple labor cost instead of lumping that into the service. When we asked what the shop fee was for they told us “it’s for things like throwing away your old air filter”. So you get charged for them throwing stuff in the trash! Place is like a scam of increased prices. More

Our "Funeral Car" Yukon (6000 miles) was at Crest Cadillac for routine suspension calibration and the techs there noted an issue with the transmission. Crest called to Ewing to confirm service capabi Cadillac for routine suspension calibration and the techs there noted an issue with the transmission. Crest called to Ewing to confirm service capability. The Yukon was transported to Ewing for service then turned away due to scheduling. We returned a few days later where the vehicle was taken in for the transmission issue. Three days later the vehicle was returned to us with "no work" AFTER it was placed on a lift, inspected and troubleshot to a specific part in the transmission requiring transmission removal. The vehicle was denied further service and the transmission suffered a catastrophic failure en route back to our facility from Ewing. To date, because of the holidays the vehicle is still out of service. This is under warranty!!!! More