Ewing Buick GMC - Service Center

I brought my Denali in for a recall. This appointment was easy to schedule with quick and friendly service. Kevin was super helpful, and I would visit this dealership again. easy to schedule with quick and friendly service. Kevin was super helpful, and I would visit this dealership again. More

Jim Beardon always provides great customer service. Service was performed timely. Waiting area had snacks and coffee. Work was performed under my extended warranty, automatically. Service was performed timely. Waiting area had snacks and coffee. Work was performed under my extended warranty, automatically. More

Great service...great service, friendly people, got me in and out in a timely manner. Explained what the underlying issue was and resolved it. Thanks and out in a timely manner. Explained what the underlying issue was and resolved it. Thanks More

Tab Brede exhibited excellent customer service and it was very nice conducting business with him. From now on I’ll be doing business with Ewing service department. very nice conducting business with him. From now on I’ll be doing business with Ewing service department. More

Very impressed with the Ewing dealership here in Plano, from the time I walked in until I left! Clean, friendly, professional atmosphere with superb service! from the time I walked in until I left! Clean, friendly, professional atmosphere with superb service! More

Disappointing that a car with 1000 miles already needed 2 repairs or parts. Only one was actually replaced .unclear why they would not believe us. repairs or parts. Only one was actually replaced .unclear why they would not believe us. More

Ewing (& especially Steve Fortner) is always friendly, polite & courteous. Steve treats customer (me) as if a relative - meaning, always does his best (100%) to address any needed repairs and as timely as polite & courteous. Steve treats customer (me) as if a relative - meaning, always does his best (100%) to address any needed repairs and as timely as possible. All potential-future issues are always addressed as well. Any repair is thoroughly explained. I very much appreciate the use of a loaner vehicle for repairs requiring more than 1-day on an older car like mine.  Being female, I appreciate the respect Steve & others there have always shown me. Steve has always treated me as an equal and has never talked down to me or discounted what I say about any car issue when I tell him what has occurred. (I wish I could say this about every dealer I've ever dealt with, but that isn't the case.) Thank you Steve and other service advisors, mechanics at Ewing Buick for a great service department. - Catherine Groseclose  More

People were very professional. Will Desmond was extremely detailed in his explanations for what my options were. Everything was done as promised. Would return but but hopefully don't have to. detailed in his explanations for what my options were. Everything was done as promised. Would return but but hopefully don't have to. More

The service I received at Ewing Buick GMC was impeccable. Kevin Braden/ASM, was extremely knowledgeable, helpful and polite. I highly recommend the Ewing, Buick, GMC service department for the care and maint Kevin Braden/ASM, was extremely knowledgeable, helpful and polite. I highly recommend the Ewing, Buick, GMC service department for the care and maintenance of my vehicle. More

The work done on repairing my rear bumper was excellent. The only problem that I had was the 16 days it took for the body shop to finish the work which seems too much for the job. I had to call the shop se The only problem that I had was the 16 days it took for the body shop to finish the work which seems too much for the job. I had to call the shop several times to get the status of the repair More