Exceptional Motorcar
Defiance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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They worked with our bank to get a better rate, they also let us test drive a vehicle that was still waiting to be serviced. Everyone in the office was professional and kind. let us test drive a vehicle that was still waiting to be serviced. Everyone in the office was professional and kind. More
Great and timely service. Didn't try to oversell on extended warranty issues when it was apparent we were not interested at this time. Would refer others. extended warranty issues when it was apparent we were not interested at this time. Would refer others. More
Was really impressed with the whole operation. Michael Coleman was a great salesman. Very helpful and great to deal with. Was very satisfied with deal. My wife loved the car. She was looking for red, but Coleman was a great salesman. Very helpful and great to deal with. Was very satisfied with deal. My wife loved the car. She was looking for red, but loved this color. More
From start to finish everyone was so helpful and kind to us. The process was very easy and we felt like we had known the staff for years! Thank you for such a good experience and great Jeep!! us. The process was very easy and we felt like we had known the staff for years! Thank you for such a good experience and great Jeep!! More
Pleasant experience Quality vehicles, large inventory ,clean building, low prices and pleasant employees. Will be back for the next vehicles. Everything you could want Quality vehicles, large inventory ,clean building, low prices and pleasant employees. Will be back for the next vehicles. Everything you could want or need in a dealership. Mike More
Very knowledgeable, easy to work with. Overall a very enjoyable experience. Even during these unusual times the buying experience was smooth from scheduling my appointment online to signing the papers! enjoyable experience. Even during these unusual times the buying experience was smooth from scheduling my appointment online to signing the papers! More
Felt comfortable and not stressed. Good experience. Felt welcomed. Very nice people. Easy to talk to. Very friendly. Nice atmosphere. Would recommend to anyone. Amazing place. Very helpful. welcomed. Very nice people. Easy to talk to. Very friendly. Nice atmosphere. Would recommend to anyone. Amazing place. Very helpful. More
Even during a pandemic they keep their cool! My husband and I went there on a Saturday, they all were friendly and helped us out. We came in Monday and bought it right away. The service is great My husband and I went there on a Saturday, they all were friendly and helped us out. We came in Monday and bought it right away. The service is great and they were fast. Thank you if you ever want to get a good car come and see Mike, Zak and the guys you will be glad you did. More
Had issues with a 2017 truck that I bought and can not get a call back I have called several times it has cost me $3500 on top of the $25,000 that I spent on the truck that I have owned for 3 weeks at the get a call back I have called several times it has cost me $3500 on top of the $25,000 that I spent on the truck that I have owned for 3 weeks at the time. More