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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
780 Reviews

780 Reviews of Executive Dodge Jeep RAM - Service Center

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August 09, 2022

Excellent follow up to replace a defective part on a previous repair. At no charge. More

by TBLYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Aug 10, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 09, 2022

They did a great job serving my truck and got it right back to me More

by John Apuzzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Smith, John Nguyen, Mike Falconeri, John Vallejo, Erika Bokon
Aug 10, 2022 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 09, 2022

Ben Stone and his team at executive went above and beyond to take care of my car quickly and carefully. I needed a last minute appointment and not only did they squeeze me in their schedule but they got to m More

by erikajp2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Aug 10, 2022 -

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 09, 2022

Ben Stone and the Service Department provided outstanding customer support while diagnosing a difficult/intermittent issue. More

by zachary.bauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nguyen, Ben Stone
Aug 09, 2022 -

zachary.bauer responded

Thanks guys!

August 09, 2022

Got the seatbelt done in immensely good time and got the part very quickly and adjusted schedule accordingly to allow me to get in and out More

by Mike Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nguyen, Mike Falconeri
Aug 10, 2022 -

Executive Dodge Jeep RAM responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 08, 2022

Everything went well, would go back again. Thanks for good service and would return again More

by Acusano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Aug 08, 2022 -

Executive Dodge Jeep RAM responded

It's great to hear that Ben was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 08, 2022

I had a customer service issue regarding scheduling… again. The service manager took care of it. But I won’t be back for routine maintenance. More

by JROBERT2
Customer Service
Recommend Dealer
No
Employees Worked With
John Nguyen, Ben Stone
Aug 11, 2022 -

Executive Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 07, 2022

The staff was very knowledgeable about the vehicles. The Staff was polite and helpful. Very happy. More

by Daniel Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nguyen, Ben Stone
Aug 08, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 06, 2022

I came to do business with this dealership with a concern I had from one of their other locations. CJ the general manager not only addressed my concerns and came up with a solution , also thanks to Mike Alt More

by Andrew Godek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Smith, John Nguyen, Marie Kramkou, Ben Stone, Mike Falconeri
Aug 08, 2022 -

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM, Andrew. We appreciate your fantastic feedback and five-star rating. We look forward to sharing this fabulous review with our crew. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 06, 2022

Ben always gets my trucks fixed quickly and efficiently. I wouldn’t trust my trucks with any other advisor More

by Kenneth.J.Kuczynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Ben Stone
Aug 08, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to leave us a five-star review. We're thrilled to hear that you always find your experience with Ben to be a positive one. We appreciate your business, Kenneth. Our team looks forward to serving you again soon. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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