Executive Dodge Jeep RAM - Service Center

Friendly, informative. Ben is always straight forward and helpful. I appreciate his service and will continue to be a customer because of him. Ben is always straight forward and helpful. I appreciate his service and will continue to be a customer because of him. More

Appointment easy to make. Customer service was good. Found a problem with store during balance & rotation Did not discuss with me even though I was in the waiting room. Put th Customer service was good. Found a problem with store during balance & rotation Did not discuss with me even though I was in the waiting room. Put the tire back on unbalanced. Told rim was bent when they said vehicle was ready More

Service Manager lacks accountability and has in my past experience with him about the service department. When I contacted him about the status of my vehicle when I was not contacted by the close of busin experience with him about the service department. When I contacted him about the status of my vehicle when I was not contacted by the close of business he replied that I was 30 minutes late (for a 1:00) appt. What he did not take into consideration was the car was going in for an oil change and on the drive over it began to overheat. Mike F was responsive and helpful with what turned out to be a coolant issue with my jeep. The quote to repair the issue was a new radiator and head gasket in excess of $4000. I had the head gasket repaired and did not need a radiator to resolve the issue for half the quote. More

They scheduled the appointment quickly. Ease of scheduling, timely completion of the job, and friendly staff all make the experience excellent. Ease of scheduling, timely completion of the job, and friendly staff all make the experience excellent. More

Excellent follow up to replace a defective part on a previous repair. At no charge. previous repair. At no charge. More

They did a great job serving my truck and got it right back to me back to me More

Ben Stone and his team at executive went above and beyond to take care of my car quickly and carefully. I needed a last minute appointment and not only did they squeeze me in their schedule but they got to m to take care of my car quickly and carefully. I needed a last minute appointment and not only did they squeeze me in their schedule but they got to my car a day early. More

Ben Stone and the Service Department provided outstanding customer support while diagnosing a difficult/intermittent issue. customer support while diagnosing a difficult/intermittent issue. More

Got the seatbelt done in immensely good time and got the part very quickly and adjusted schedule accordingly to allow me to get in and out part very quickly and adjusted schedule accordingly to allow me to get in and out More

Everything went well, would go back again. Thanks for good service and would return again Thanks for good service and would return again More