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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
780 Reviews

780 Reviews of Executive Dodge Jeep RAM - Service Center

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July 28, 2022

Best communication I have ever Received from a service department. Very polite and respectful and Jeep clean when returned to me. More

by doozer82
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John, Ben Stone
Jul 29, 2022 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let Ben and our team know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 27, 2022

The people were very professional and courteous. They were timely in the sign and the showroom and facility and people were all polite and willing to help. More

by blakebn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Mike Falconeri
Jul 27, 2022 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 27, 2022

Staff in service department helpful and approachable. Always available for questions. Timely. They have been honest. More

by Tashazrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ngyun
Jul 29, 2022 -

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 23, 2022

Always have been good until last visit, no phone call to say vehicle is ready for just an oil change and tire rotation giving the whole day to complete picking up after work and no help to retrieve vehicle More

by fmisur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Stone, Mike Falconeri
Jul 28, 2022 -

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 22, 2022

Dealership is easy and a friendly investment. This one was pretty simple, just an oil change. More

by KOWALSKI105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Ben Stone, Mike Falconeri
Jul 25, 2022 -

Executive Dodge Jeep RAM responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 22, 2022

I like the dealership I like the people there who I work with they all do a great job More

by Popsrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Simuong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Nguyen, Mark Zurlis, Ben Stone, Mike Falconeri, Erika Bokon
Jul 25, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 21, 2022

Very nice, easy to make an appointment. They were able to help me in a time of need More

by dvile18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Ben Stone, Mike Falconeri
Jul 22, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 18, 2022

I was very pleased with my routine maintenance service. I was able to purchase oil changed at a great price. More

by BLUENURSE88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jul 18, 2022 -

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 18, 2022

Dealership always does an awesome job got me in and out very quickly everybody there was very polite and helpful More

by jdemayo70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Smith, Ben Stone, Mike Falconeri
Jul 18, 2022 -

Executive Dodge Jeep RAM responded

We appreciate your business and our team looks forward to serving you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

Jul 18, 2022 -

jdemayo70 responded

This whole crew acts like a family from the top to the bottom The general manager and all his staff is always very accommodating very polite energetics this is probably my fourth vehicle from this dealership can’t say enough about them

July 17, 2022

Very happy with the service department, Dan the service advisor was very helpful and addressed all my concerns.. Got my abs light figured out and couldn’t be happier More

by 03MUSGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 18, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Dodge Jeep RAM. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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