Executive Dodge Jeep RAM - Service Center

This dealer did not honor the appointment date. Took 2 days to diagnose the problem. Quoted 3200 for the repair 2500 for the part and close to 800 for the labor. Then proceeded to tell me there wer Took 2 days to diagnose the problem. Quoted 3200 for the repair 2500 for the part and close to 800 for the labor. Then proceeded to tell me there were no parts available anywhere. I was easily able to source the part from a nearby dealership and inquired who else had the needed part - they confirmed the dealer my truck was at had the part in stock! Ultimately I bought the part for my truck for 1500 and replaced the pump in less than an hour without any special tools. The work order said I refused the repair when I went to pick up the truck which was a lie. I was basically begging for the repair as I needed my truck fixed. So after I noticed the at they corrected the work order noting that they couldn’t fix the truck due to a lack of a part. Lack of trust and outrageous quotes for a very straight forward repair. More

It was my first oil change on my new Scat. The service was excellent, but it was to be expected. It was excellent with my old Scat as well. Thank you The service was excellent, but it was to be expected. It was excellent with my old Scat as well. Thank you More

Excellent service and very professional staff. They explained everything in detail. Great staff and very friendly They explained everything in detail. Great staff and very friendly More

Ben and the staff were great. He was able to fit my car in right away. He ended up fixing it a lot sooner than expected which was very much appreciated. This was my first experien He was able to fit my car in right away. He ended up fixing it a lot sooner than expected which was very much appreciated. This was my first experience at this particular jeep dealership and I plan on using them from here on out. The service was excellent! More

Great, honest dealership. They got me in for an oil change and tire rotation within one day. They also have great synthetic oil plans $170 for 3 oil changes and tire rotations They got me in for an oil change and tire rotation within one day. They also have great synthetic oil plans $170 for 3 oil changes and tire rotations. More

Excellent service. Was in and within an hour for the oil change and tire rotation Was in and within an hour for the oil change and tire rotation More

I was told that the rear brakes were very bad and needed to be changed before the trip we were going on in a few days. I had recently been told my brakes were fine so it was a surprise. I got a second opini to be changed before the trip we were going on in a few days. I had recently been told my brakes were fine so it was a surprise. I got a second opinion and was told they were fine and I had a few thousand miles left on them. Now I am not sure what to believe. It is a little disheartening because I was not just told they were bad but that I should NOT drive my car very far but then another place (without knowing what I had been told) said they were fine. More

It’s always a pleasure to work with the folks at Executive Dodge Jeep Ram! Executive Dodge Jeep Ram! More

Easy to schedule work they do is good no issues with the vehicle got returns would go back vehicle got returns would go back More

It wasnt so much the service centers fault as it was Rams but the whole experience wasnt easy or pleasant or quick. Took about an actual month to get an alignment done which should not have happened. The de but the whole experience wasnt easy or pleasant or quick. Took about an actual month to get an alignment done which should not have happened. The dealer wasn’t very aware of the drag link weld recall issue either which is surprising. while everyone was very nice it was still a ridiculous inconvenience totaling into three visits to the dealer and least 5 phone calls back and forth as well as three phone calls with ram cares. For an alignment!! More