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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
786 Reviews

786 Reviews of Executive Dodge Jeep RAM - Service Center

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July 15, 2022

Everyone was very nice and car was ready when they said it would be. Very happy More

by joevalentino6981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Ben Stone, Mike Falconeri
Jul 15, 2022 -

Executive Dodge Jeep RAM responded

Joe, Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

They worked well to ensure my bumper-to-bumper warranty covered a significant chunk of my work need it on my Jeep. More

by JPOSWINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Ben Stone, Mike Falconeri
Jul 15, 2022 -

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

Nice dealership with knowledge about auto industry. Very flexible with getting you in for service. Friendly staff More

by kgoodrich
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Ben Stone, Mike Falconeri
Jul 15, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

Needed an oil change and tire rotation. Got an appointment within 24 hours and was in and out in about 90 minutes. Service was terrific. More

by cqvitsoccer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Jul 15, 2022 -

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

Great service and friendly staff. The staff is attentive to the customers needs and thorough in the explanation of service and cost. More

by Lucas.thomas04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jul 15, 2022 -

Executive Dodge Jeep RAM responded

Lucas, Thank you for taking the time to share your thoughts on working with Ben and our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

great job at this from this dealer they got my problem solved , i was surprised they where able to find the right problem at our van , thank you so much guys More

by hoseortegajr2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Ben Stone, Mike Falconeri
Jul 15, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

This dealer did not honor the appointment date. Took 2 days to diagnose the problem. Quoted 3200 for the repair 2500 for the part and close to 800 for the labor. Then proceeded to tell me there wer More

by Ifixthings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Falconeri
Jul 19, 2022 -

Executive Dodge Jeep RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 15, 2022

It was my first oil change on my new Scat. The service was excellent, but it was to be expected. It was excellent with my old Scat as well. Thank you More

by ANNUNZIATOMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dzwonchyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Filleul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Smith, Mark Zurlis, Marie Kramkou, Ben Stone, Mike Falconeri
Jul 15, 2022 -

Executive Dodge Jeep RAM responded

We appreciate your business and our team looks forward to serving you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 14, 2022

Excellent service and very professional staff. They explained everything in detail. Great staff and very friendly More

by ANND5420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Jul 15, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear Mike and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 14, 2022

Ben and the staff were great. He was able to fit my car in right away. He ended up fixing it a lot sooner than expected which was very much appreciated. This was my first experien More

by slczaja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jul 15, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. BEn and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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