Executive Dodge Jeep RAM - Service Center
Wallingford, CT
798 Reviews of Executive Dodge Jeep RAM - Service Center
This dealer did not honor the appointment date. Took 2 days to diagnose the problem. Quoted 3200 for the repair 2500 for the part and close to 800 for the labor. Then proceeded to tell me there wer Took 2 days to diagnose the problem. Quoted 3200 for the repair 2500 for the part and close to 800 for the labor. Then proceeded to tell me there were no parts available anywhere. I was easily able to source the part from a nearby dealership and inquired who else had the needed part - they confirmed the dealer my truck was at had the part in stock! Ultimately I bought the part for my truck for 1500 and replaced the pump in less than an hour without any special tools. The work order said I refused the repair when I went to pick up the truck which was a lie. I was basically begging for the repair as I needed my truck fixed. So after I noticed the at they corrected the work order noting that they couldn’t fix the truck due to a lack of a part. Lack of trust and outrageous quotes for a very straight forward repair. More
Needed an oil change and tire rotation. Got an appointment within 24 hours and was in and out in about 90 minutes. Service was terrific. Got an appointment within 24 hours and was in and out in about 90 minutes. Service was terrific. More
It was my first oil change on my new Scat. The service was excellent, but it was to be expected. It was excellent with my old Scat as well. Thank you The service was excellent, but it was to be expected. It was excellent with my old Scat as well. Thank you More
Great service and friendly staff. The staff is attentive to the customers needs and thorough in the explanation of service and cost. The staff is attentive to the customers needs and thorough in the explanation of service and cost. More
great job at this from this dealer they got my problem solved , i was surprised they where able to find the right problem at our van , thank you so much guys solved , i was surprised they where able to find the right problem at our van , thank you so much guys More