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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
785 Reviews

785 Reviews of Executive Dodge Jeep RAM - Service Center

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July 12, 2022

Excellent service. Was in and within an hour for the oil change and tire rotation More

by pfriedt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jul 13, 2022 -

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 11, 2022

I was told that the rear brakes were very bad and needed to be changed before the trip we were going on in a few days. I had recently been told my brakes were fine so it was a surprise. I got a second opini More

by jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Ben Stone, Mike Falconeri
Jul 11, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to leave us a review. We'll be sure to share your feedback with our crew. If you'd like to discuss things further, please reach out to us at your convenience. The Executive Way Drive with confidence

July 11, 2022

It’s always a pleasure to work with the folks at Executive Dodge Jeep Ram! More

by Chris Burnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nguyen, Ben Stone
Jul 11, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to having you as one of our valued customers for years to come, Chris. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 11, 2022

Easy to schedule work they do is good no issues with the vehicle got returns would go back More

by Johndag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jul 11, 2022 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 08, 2022

It wasnt so much the service centers fault as it was Rams but the whole experience wasnt easy or pleasant or quick. Took about an actual month to get an alignment done which should not have happened. The de More

by Rustykx250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Falconeri, Erika Bokon
Jul 11, 2022 -

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 07, 2022

It was a pleasure dealing with Mike F. Who was pleasant, professional and efficient. I would definitely come back here again. More

by Kate.seichter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Jul 07, 2022 -

Executive Dodge Jeep RAM responded

Kate, It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 06, 2022

Vehicle was serviced promptly. And professionally. Everything was fixed correctly the first time. Service manager kept me informed of repair status More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jul 07, 2022 -

Executive Dodge Jeep RAM responded

Glenn, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 05, 2022

Timely as expected good service and informative oil change and tire rotation I was completely satisfied More

by lawrence.pierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jul 06, 2022 -

Executive Dodge Jeep RAM responded

Thank you. We appreciate your business and our team looks forward to serving you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 04, 2022

Friendly staff. Always welcoming even when there is a line. Very detailed invoice after each visit. More

by Sheyennesgambati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jul 05, 2022 -

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 01, 2022

Excellent service. The service department was able to fit me in and get the repairs done before my big vacation road trip. More

by TBLYNN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jul 01, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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