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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
780 Reviews
Call Service Center (475) 253-5932

780 Reviews of Executive Dodge Jeep RAM - Service Center

Sort by
July 07, 2022

It was a pleasure dealing with Mike F. Who was pleasant, professional and efficient. I would definitely come back here again. More

by Kate.seichter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Jul 07, 2022 -

Executive Dodge Jeep RAM responded

Kate, It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 06, 2022

Vehicle was serviced promptly. And professionally. Everything was fixed correctly the first time. Service manager kept me informed of repair status More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Report | Print
Jul 07, 2022 -

Executive Dodge Jeep RAM responded

Glenn, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 05, 2022

Timely as expected good service and informative oil change and tire rotation I was completely satisfied More

by lawrence.pierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Report | Print
Jul 06, 2022 -

Executive Dodge Jeep RAM responded

Thank you. We appreciate your business and our team looks forward to serving you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 04, 2022

Friendly staff. Always welcoming even when there is a line. Very detailed invoice after each visit. More

by Sheyennesgambati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Report | Print
Jul 05, 2022 -

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 01, 2022

Excellent service. The service department was able to fit me in and get the repairs done before my big vacation road trip. More

by TBLYNN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Report | Print
Jul 01, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Dealership is very friendly. They never called when they were done. I finally called around 3:30 and was told it was ready. More

by NYBEAUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Report | Print
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We apologize for the lack of communication and hopefully, next time you will see an improvement. We hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

i took three attempts for the technicians to put a rubber gasket on my sunroof More

by DLUGOLENSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nguyen, Ben Stone
Report | Print
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

Jul 01, 2022 -

DLUGOLENSKI responded

The service advisor that check me in was very professional and knowledgeable about my problem with the sunroof I believe that the issue lies with the tech. Not being properly trained on sunroof installations Executive corp.should expand factory training so that there is at least One fully trained tech. On each area of repair The other issue with my service is cleaning of fingerprints and marks on the inside of the roof completely nonexistent that’s just somebody being sloppy.

June 30, 2022

Always a great experience at Executive Dodge Jeep! Friendly, efficient, and they stay in touch. Happy client here! More

by LOWEGUY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Smith, Ben Stone, Mike Falconeri
Report | Print
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Called for an appointment to get a recall maintenance done and they had no problem ordering the part and making an appointment for me. I arrived at my appointment time and was out of there in 45 minutes, More

by BRIANFOWLER12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Ben Stone
Report | Print
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Tremendous customer service and professionalism; polite, considerate and very efficient; I would recommend this dealership More

by RPBARTOLI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Report | Print
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Dodge Jeep RAM. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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