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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
780 Reviews

780 Reviews of Executive Dodge Jeep RAM - Service Center

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June 30, 2022

Great service and communication , Staff was very friendly and attentive. Building was very clean and well maintained More

by SWEETMELISSA775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Smith, Marie Kramkou, Ben Stone, Mike Falconeri
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

They said 2-3 hours and it took 2 hours, friendly service and clean waiting room More

by MCCULLOUGH_ANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Excellent service will Deff return for further services. Ben was excellent had my vehicle in and out. More

by Wrxlu203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Very nice people. So professional fast and neat. Your employees know there job. I will always come back More

by GORDONLAURIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Every experience I have had so far at this Jeep dealership has been awful. The only salvage has been this particular time when they did a simple oil change. I believe it was a pretty good job. Even More

by Thedivinegoldstone
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ben Stone
Jul 03, 2022 -

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your past visits didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 30, 2022

Great service department! Thank you for the help! We will continue to use your services! More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you, Chris! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

I have been to Executive Dodge for all my service needs since purchasing my Challenger there in 2016. I trust them to have my car performing at its best. More

by TARAS425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Tara, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Everything I requested to be worked on was excellent great job well done I am very pleased More

by Dcuttino0233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

I was very pleased with service diagnosis and repair of my vehicle. My service advisor did all the coordination with my aftermarket warranty company! More

by Baltro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Ben Stone, Mike Falconeri
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

In and out very quick. Recall item. I waited with no problem. This was even a truck they didn’t normally work on. Thanks for all the help. More

by DIDO1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jul 01, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Dodge Jeep RAM. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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