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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
784 Reviews

784 Reviews of Executive Dodge Jeep RAM - Service Center

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June 30, 2022

i took three attempts for the technicians to put a rubber gasket on my sunroof More

by DLUGOLENSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nguyen, Ben Stone
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

Jul 01, 2022 -

DLUGOLENSKI responded

The service advisor that check me in was very professional and knowledgeable about my problem with the sunroof I believe that the issue lies with the tech. Not being properly trained on sunroof installations Executive corp.should expand factory training so that there is at least One fully trained tech. On each area of repair The other issue with my service is cleaning of fingerprints and marks on the inside of the roof completely nonexistent that’s just somebody being sloppy.

June 30, 2022

Always a great experience at Executive Dodge Jeep! Friendly, efficient, and they stay in touch. Happy client here! More

by LOWEGUY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Smith, Ben Stone, Mike Falconeri
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Called for an appointment to get a recall maintenance done and they had no problem ordering the part and making an appointment for me. I arrived at my appointment time and was out of there in 45 minutes, More

by BRIANFOWLER12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Ben Stone
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Tremendous customer service and professionalism; polite, considerate and very efficient; I would recommend this dealership More

by RPBARTOLI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Dodge Jeep RAM. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Great service and communication , Staff was very friendly and attentive. Building was very clean and well maintained More

by SWEETMELISSA775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Smith, Marie Kramkou, Ben Stone, Mike Falconeri
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

They said 2-3 hours and it took 2 hours, friendly service and clean waiting room More

by MCCULLOUGH_ANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Excellent service will Deff return for further services. Ben was excellent had my vehicle in and out. More

by Wrxlu203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Very nice people. So professional fast and neat. Your employees know there job. I will always come back More

by GORDONLAURIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Every experience I have had so far at this Jeep dealership has been awful. The only salvage has been this particular time when they did a simple oil change. I believe it was a pretty good job. Even More

by Thedivinegoldstone
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ben Stone
Jul 03, 2022 -

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your past visits didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 30, 2022

Great service department! Thank you for the help! We will continue to use your services! More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you, Chris! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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