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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
798 Reviews
Call Service Center (475) 253-5932

798 Reviews of Executive Dodge Jeep RAM - Service Center

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June 30, 2022

I was very pleased with service diagnosis and repair of my vehicle. My service advisor did all the coordination with my aftermarket warranty company! More

by Baltro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Ben Stone, Mike Falconeri
Report | Print
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

In and out very quick. Recall item. I waited with no problem. This was even a truck they didn’t normally work on. Thanks for all the help. More

by DIDO1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Report | Print
Jul 01, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Dodge Jeep RAM. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

i took three attempts for the technicians to put a rubber gasket on my sunroof More

by DLUGOLENSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nguyen, Ben Stone
Report | Print
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

Jul 01, 2022 -

DLUGOLENSKI responded

The service advisor that check me in was very professional and knowledgeable about my problem with the sunroof I believe that the issue lies with the tech. Not being properly trained on sunroof installations Executive corp.should expand factory training so that there is at least One fully trained tech. On each area of repair The other issue with my service is cleaning of fingerprints and marks on the inside of the roof completely nonexistent that’s just somebody being sloppy.

June 30, 2022

Always a great experience at Executive Dodge Jeep! Friendly, efficient, and they stay in touch. Happy client here! More

by LOWEGUY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Smith, Ben Stone, Mike Falconeri
Report | Print
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

I have been to Executive Dodge for all my service needs since purchasing my Challenger there in 2016. I trust them to have my car performing at its best. More

by TARAS425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Tara, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Everything I requested to be worked on was excellent great job well done I am very pleased More

by Dcuttino0233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Report | Print
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Dealership is very friendly. They never called when they were done. I finally called around 3:30 and was told it was ready. More

by NYBEAUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Report | Print
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We apologize for the lack of communication and hopefully, next time you will see an improvement. We hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Great service and communication , Staff was very friendly and attentive. Building was very clean and well maintained More

by SWEETMELISSA775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Smith, Marie Kramkou, Ben Stone, Mike Falconeri
Report | Print
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

They said 2-3 hours and it took 2 hours, friendly service and clean waiting room More

by MCCULLOUGH_ANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Jun 30, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 03, 2021

Serviced my ram 1500 had to put a starter in 3 days after I got it sent a teck.to my house tried to get running had to tow gave me a loner great team to work with More

by ralph22wz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith was 👍great, CJ Smith, Chris Rogalin
Report | Print
Apr 05, 2021 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to leave us a review! It was our pleasure to service your RAM 1500 here at Executive Dodge Jeep, and if you ever need anything else, don't hesitate to give us a call!

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